Camerich Avis 

478
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different option... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus

L'entreprise a répondu

4,9

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(478)

93 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service, flexibility through the whole proceess from offering ideas and options to rental package to reviewing on end of rental and being flexible on allowing to extend, return or purchase on favourable and fair terms over and above what was set out in contract. Delivery and removal staff beyond professional smart and courteous. Could not recommend them more. Thansk to Ryan and all the team.

26 février 2026
Avis spontané
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Réponse de Camerich

Hi RC,

Thank you so much for your fantastic review.

We’re delighted to hear that you were pleased with the service, flexibility and support throughout the entire rental process — from exploring ideas and package options, to reviewing everything at the end of the term. We always aim to be as fair and accommodating as possible, so it’s wonderful to know this made a difference.

It’s also great to hear your kind feedback about our delivery and removal team and we’ll be sure to pass that on.

A special thank you for mentioning Ryan and the wider team. Your recommendation means a lot to us.

We hope to work with you again in the future!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great furniture and 5 star service

Was shown a lovely side table by Dereece Leigh-Gayle at TCR and he and the team were able to organise the ordering and delivery to Fulham branch for easy pick up. The side table (slice) is amazing and the shopping experience was top notch. Would highly recommend

14 février 2026
Avis spontané
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Réponse de Camerich

Hi Eleanor,

Thank you for your review! We’re so pleased to hear that Dereece and the team were able to help you with the Slice side table and make the ordering and delivery process straightforward. We hope you enjoy your new piece, and we really appreciate you taking the time to share your experience.

Thank you so much for the recommendation!

Kind Regards,
Camerich UK

Noté 4 sur 5 étoiles

Love our new crescent sofa

Love our new crescent sofa. Lexi from the West London showroom was particularly helpful in sending us fabric samples and keeping us up to date on timing of delivery. I knocked off one star as the delivery was delayed by a few weeks.

25 février 2026
Avis spontané
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Réponse de Camerich

Hi Claire,

Thank you for your lovely review - we’re so pleased to hear you’re loving your new Crescent sofa.

It’s fantastic to know that Lexi in our West London showroom took great care of you, from organising fabric samples to keeping you updated along the way. We’ll be sure to pass on your kind words to her.

We’re very sorry again for the delay to your delivery and truly appreciate your patience and understanding. We’re grateful you chose us, and we hope your Crescent sofa brings you comfort and enjoyment for many years to come!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

West End showroom visit

I went into Camerich's West End show room during their sale last week. It was busy, but I didn't have to wait long to be helped by their amazing team.

Nisya saw me looking a little lost and came to my aid, helping me pick a nice fabric for my bed. She was refreshingly honest, I loved having her opinion on different things. It was like shopping with an interior designer friend.

Ordering was easy, and the sale price was fantastic. This was my first Camerich experience, and it won't be my last.

My only complaint is that I wish it would come faster ;)

22 février 2026
Avis spontané
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Réponse de Camerich

Hi Katie,

Thank you so much for your wonderful review and for visiting our Camerich - West End Showroom during the sale!

We’re thrilled to hear that even on a busy day, our team was able to look after you quickly. Nisya will be especially delighted to read your kind words - what a compliment!

We’re also so glad you found the ordering process easy and were able to take advantage of the sale pricing — there’s nothing better than securing a piece you love at a great value!

Thank you again for choosing Camerich for your first experience, we can’t wait to welcome you back soon!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

I have bought several sofas through…

I have bought several sofas through Camerich over the years and it is always a good experience
Nothing was too much trouble
There were some last minute changes which were dealt with without fuss
Thank you Sabrina you are a great credit to your company!
Shopping on saturdays can often be a poor experience but you were great!

21 février 2026
Avis spontané
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Réponse de Camerich

Hi Alex,

Thank you for leaving a 5-star review, and for your continued support of Camerich - we really appreciate it!

We’re so pleased to hear you’ve consistently had a good experience and that the last-minute changes were handled smoothly. I’ll be sure to pass your kind words on to Sabrina - she’ll be delighted.

We look forward to seeing you again soon!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Cemran was an excellent design consultant

Cemran was an excellent design consultant, offering a friendly and supportive customer service. We had a great experience at Camerich and were extremely happy to have her around to assist us.

14 février 2026
Avis spontané
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Réponse de Camerich

Hi Uygar,

Thank you so much for your wonderful feedback! We’re delighted to hear that Cemran provided such friendly and supportive service throughout your experience.

At Camerich, we’re committed to creating a welcoming and inspiring environment, and it’s fantastic to know Cemran helped make your visit such a positive one. We really appreciate your kind words and look forward to assisting you again in the future!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

An excellent shopping experience with Nisya at Camerich

We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever making us feel rushed. We even had our energetic two‑year‑old with us, and she couldn’t have been kinder or more understanding. Her guidance made the whole process smooth and enjoyable, and we left feeling confident we’d made the right choice. We absolutely love our sofa!

4 février 2026
Avis spontané
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Réponse de Camerich

Hi Alice,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Nisya was able to guide you through the process and make it enjoyable, especially with your little one in tow.

It’s wonderful to know you’re loving your new sofa and that you feel confident in your choice - that’s exactly what we aim for. We’ll be sure to pass your kind words on to Nisya; she’ll be delighted to hear them!

Thanks again for choosing us, and we hope your sofa brings you many happy moments for years to come.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Professional, knowledgeable and expert advise from Ishraq.

Ishraq was so helpful when we were in the store in Fulham. Her expertise and knowledge of the products and of interior design meant that she quickly fully understood where we were coming from with regards to style, look and design. She was making suggestions that were helping us to think about the whole special aesthetics. Thank you Ishraq

31 janvier 2026
Avis spontané
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Réponse de Camerich

Hi John,

Thank you so much for your wonderful feedback. We’re delighted to hear about your experience in our Fulham store and that Ishraq was able to support you so thoughtfully. It’s great to hear that she was able to understand your vision and help you consider the overall aesthetic of your space.

We’ll be sure to pass along your kind words to Ishraq. Thank you again, and we hope to welcome you back soon!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

The Camerich team go above and beyond

The Camerich team are a breath of fresh air when it comes to customer service and keeping customers happy. Robyn Burns is an outstanding talent and together with Cemran Lagap worked through multiple iterations to provide us with a configuration and solution that met our needs. We have now taken delivery of our Epic sofas and Venus lounge chairs and are absolutely over the moon with the end result. Thank you for all your help and support, it was amazing!

28 janvier 2026
Avis spontané
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Réponse de Camerich

Hi Illy,

Wow, thank you so much for such a wonderful review. We’re delighted to hear how happy you are with your Epic sofas and Venus lounge chairs and it’s fantastic to know the final configuration was exactly right for you. Robyn and Cemran will be thrilled to hear your kind words, and we’ll be sure to pass them on. Thank you again for choosing Camerich and for trusting us throughout the process — it was a pleasure to help bring it all together!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Crescent Bed

We had to move delivery dates around due to a house move. The Camerich team were extremely flexible. Lexi provided fantastic service and product knowledge. The bed is perfect and looks amazing in our new home.

30 novembre 2025
Avis spontané
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Réponse de Camerich

Hi Andrew,

Thank you so much for your lovely review! We’re delighted we could be flexible with your delivery during your house move and that everything worked out smoothly. Lexi will be thrilled to hear your kind words - she takes great pride in providing knowledgeable, attentive service. We’re so pleased you love your new bed and that it looks perfect in your new home. Wishing you all the best as you settle in!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Ref: Phone Sales Service

Ref:

Cemran Lagap

Design Consultant
020 73729887

Cemran provided excellent information regarding my questions and subsequent order for my sofa and chair. She was able to listen to my queries and we found her to be knowledgeable and friendly.
Thank you for the experience.

20 janvier 2026
Avis spontané
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Réponse de Camerich

Hi Sally,

Thank you so much for your kind review! We’re delighted to hear that Cemran was able to answer your questions and support you with your sofa and chair order. She’ll be thrilled to know her knowledge, attentiveness, and friendly approach made a positive impression. We really appreciate your feedback and look forward to welcoming you again in the future!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great Customer Service Experience

Great Customer Service Experience. Amazingly quick responses from Sabrina to our numerous enquiries before confirming an order for a sofa - even out of hours and over a weekend. Thank you

20 janvier 2026
Avis spontané
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Réponse de Camerich

Hi James,

Thank you so much for your kind review! We’re so pleased to hear about your positive experience and that Sabrina was able to assist you so promptly. We’ll be sure to pass on your lovely feedback to her. Enjoy your new sofa, and please don’t hesitate to reach out if we can help again in the future.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Thank you Sabrina for a seamless and…

Thank you Sabrina for a seamless and very professional experience. Both items were in stock and from order to delivery was a super quick five days.

7 janvier 2026
Avis spontané
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Réponse de Camerich

Hi Richard,

Thank you so much for your kind review! We’re delighted to hear you had a seamless and professional experience, and that the delivery exceeded your expectations. I’ll be sure to pass your lovely feedback on to Sabrina. We hope to welcome you back again soon!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great customer service


The staff at the Tottenham Court Road showroom have been very professional and helpful, particularly Steve and Lexi. Due to our indecision, we ended up buying the same sofa twice! Steve helped us with this process patiently, for which we’re very grateful. The sofa we bought is extremely comfortable, and looks great.

25 novembre 2025
Avis spontané
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Réponse de Camerich

Hi Iss,

Thank you so much for your wonderful review! We’re delighted to hear about your positive experience at our Tottenham Court Road showroom. Steve and Lexi will be thrilled to know their professionalism, patience and support made such a difference - especially during the decision-making process!

We’re so pleased you love your sofa and that it’s proving both comfortable and stylish. Thank you again for choosing us, and we hope you enjoy it for many years to come.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service
I have recently purchased a 4 seater deep Easy Time sofa from Camerich on Tottenham Court Road and the service has been fantastic. Due to my own indecision, this process has taken a couple of months but the staff in store have been patient and helpful throughout. I initially dealt with Lola who was really helpful in talking me through the options and informing me that I could put down a refundable deposit during the sale and return to the same price when I'd made up my mind.
A few weeks passed and I returned to the store to be helped by Dereece, who was so lovely and helpful (and patient with my back and forth on colours and fabrics!). He helped me choose without being pushy and has reassured me through the whole process.
There is a long wait for these products at the moment, and so I have yet to receive my sofa but the customer service so far has been 5 star.

21 décembre 2025
Avis spontané
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Réponse de Camerich

Hi Mia,

Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your experience at our Tottenham Court Road showroom.

It’s wonderful to know that Lola was able to guide you through the options and help make the decision process a little easier and that Dereece continued that support with patience and care while you explored fabrics and colour options. We’ll be sure to pass on your kind words to them both!

We really appreciate your understanding regarding the lead time and are so pleased that the service you’ve received so far has been 5-star. We can’t wait for your Easy Time sofa to arrive and hope you enjoy it for many years to come.

Thank you again for choosing Camerich – we look forward to welcoming you back soon.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Great customer service

Brilliant , friendly, well informed and hugely efficient customer service from Lexi Stoklosa today. With her help were able to find a perfect match for Camerich sofa bought some years ago - and still looking great.

3 janvier 2026
Avis spontané
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Réponse de Camerich

Hi ECP,

Thank you so much for taking the time to share your feedback. We’re really pleased to hear about your experience with Lexi - she’ll be delighted to know her knowledge and efficiency were helpful. It’s great to hear we could find the perfect match for your Camerich sofa, especially knowing it’s still looking fantastic after all these years! Thanks again for your support and we hope to welcome you back again soon.

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Very professional and patient service, great product

Very professional and patient service from Nisya Sabah-Alleyne in helping me purchase a sofa. A welcoming show room with lots of fabric samples. I had been looking for a while but Camerich had a superior product with competitive pricing. Nisya was most helpful!

8 novembre 2025
Avis spontané
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Réponse de Camerich

Hi Monica,

Thank you so much for your kind words! We’re delighted to hear that Nisya provided a professional and patient service and that you enjoyed exploring our showroom and fabric selections. It’s wonderful to know you found a sofa you love and that Camerich could offer both quality and competitive pricing. We’ll be sure to pass your compliments on to Nisya!

Kindest Regards,
Camerich UK

Noté 5 sur 5 étoiles

Excellent experience with Cemran at the Swiss Cottage store

Yesterday we went into the Swiss Cottage store as we wanted to look at TV units /sideboards and Cemran welcomed us. She was the perfect sales person, attentive, knowledgeable about the products in the store but also allowed space to discuss. We ended up buying a TV unit as well as a beautiful coffee table in Carrara marble. She was very efficient in processing the order which she followed up with an email. Would highly recommend Cemran as she was friendly and warm In her interactions with us.

21 décembre 2025
Avis spontané
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Réponse de Camerich

Hi Em,

Thank you so much for your kind words! We’re delighted to hear that Cemran provided such a welcoming and knowledgeable experience and that you found the perfect TV unit and coffee table. We’ll be sure to pass on your compliments - she’ll be thrilled! Your recommendation means a lot to us - please let us know if there is anything else we can assist with and we hope you enjoy your items for many years to come!

Kind Regards,
Camerich UK

Noté 5 sur 5 étoiles

Brilliant company to deal with!

We dealt with one of the most patient and helpful sales person today and it was a very easy process to purchase our second sofa from camerich.
I liked to mention Carolina as she was fantastic and couldn’t of been more helpful.

19 décembre 2025
Avis spontané
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Réponse de Camerich

Hi Stuart,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Carolina made your experience so smooth and helpful and that purchasing your second Camerich sofa was an easy process. We’ll be sure to pass on your kind words to her - she’ll be delighted!

Thank you for being a loyal customer and we look forward to welcoming you back in store again soon!

Kindest Regards,
Camerich UK

Noté 5 sur 5 étoiles

Outstanding sales assistance!

We visited the Tottenham Court Road store to look for a sofa, and thanks to Bade Sazer’s professional advice and endless patience, we ended up purchasing two coffee tables as well. A great ordering experience! Now we are waiting to receive the items ordered, I’m sure we’ll love them!!!

25 août 2025
Avis spontané
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Réponse de Camerich

Dear Michaela,

Thank you for taking the time to share your experience. It’s great to hear that your visit to our Tottenham Court Road store went so well, and that Bade’s advice helped you with your choices. We really appreciate your kind words and we hope you enjoy your new coffee tables when they arrive! If there’s anything you need while you’re waiting, we’re always happy to help.

Kind Regards
Camerich UK

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