Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus
L'entreprise a répondu
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus
L'entreprise a répondu
Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different option... Voir plus
L'entreprise a répondu
We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus
L'entreprise a répondu
61 Fairfax Road, NW6 4EE, London, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have been Camerich customers for a while, and this is not the first time Ishraq has assisted us. Every time she has been extremely helpful, attentive and professional.
Most recently, she supported us again with our marble dining table order. I asked her to give me a call so I could get her advice directly, and she phoned me straight away, which I really appreciated.
Ishraq has guided us through several purchases before, and each time her advice has been excellent. It is always a pleasure dealing with her, and we truly value her support.

Réponse de Camerich
I'm obsessed with my new couch, and the whole process couldn't have been easier. Thanks to Carolina we were able to make a decision quickly and were sitting on our new couch less than a week later. Delivery was great and simple, and the showroom is so pleasant. I highly recommend visiting the showroom in West London. Carolina was so kind and gave us all the info and space we needed to have a good look and make the right decision. 10/10 experience!!!

Réponse de Camerich
I bought a Chamerich chair 10 years ago. The chair is wonderful but, through use, the black arms had started to fade a little. I emailed Camerich to ask if they could recommend a product that I could buy and apply, which might renovate the chair. They did much more. They immediately posted a repair kit, which I quickly received and applied to the chair. The chair now looks like new again. Emily at Camerich gets 5 stars.

Réponse de Camerich
Excellent brand and personal service. Nisya in particular was very helpful and easy to contact through the whole process. She even threw in a free cushion to make up for complications.

Réponse de Camerich
Always a great purchase experience! Thank you for your help Nisya Sabah-Alleyne

Réponse de Camerich
Great furniture, fabulous showroom and amazing team members. Ishraq Abdulhussein In particular is an absolute star: more than helpful, friendly and full of ideas and solutions. Many thanks indeed!

Réponse de Camerich
i spent quite some time comparing sofa options but i chose camerich not just because of the sofa but because i knew i needed good customer service as i was shipping overseas and deadlines were tight. Camerich and specifically Astin more than delivered. they made me feel taken care of through out the process and once i finally get my sofa in my new home overseas i can comment on the product but i am confident it will be good/

Réponse de Camerich
Bought my sofa and bed from Camerich Swiss cottage after our interior designer recommended them to us. Great store. The furniture there is high quality and the service top notch. The sales girl Cemran was a delight, very professional and helpful with a good knowledge of her brand she represented. Really looking forward to receiving my furniture.

Réponse de Camerich
The service from Camerich was great from the moment I entered the shop. I found the staff extremely patient and helpful whilst I changed my mind again and again over fabric choices. The after sales care is very good too - prompt and helpful responses. Would recommend.

Réponse de Camerich
I ordered a number of pieces from this retailer. I have used them before and not only found the furniture items to be of high quality, but also a consistent level of very good service from their staff. I would mention Ishraq who held our hands throughout the ordering process and couldn't have been more helpful. Also a mention for Nisya who helped us in store. Both were very patient as we debated various options and combinations but never hurried or hassled us to make the sale. I would definitely recommend Camerich for a high class furniture shopping experience.

Réponse de Camerich
From the moment I walked into the showroom at Tottenham Court Road to the delivery, the entire experience was seamless. Lexi Stoklosa was exceptionally helpful throughout.

Réponse de Camerich
We purchased a new dining table, first viewed in the Tottenham Court Road Store. We placed our order by phone. The whole ordering process was easy and efficient, with great communication from Nisya, our sales advisor. Delivery time was as specified, and we are delighted with the product which is stylish and well made. Highly recommended.

Réponse de Camerich
I can't recommend the products and the whole experience at Camerich enough! Firstly they have the most professional and friendly staff who go above and beyond to help with all questions and whole customer journey! Veridiana who showed us all the sofas we were interested in, she explained to us without rushing and took her time to make sure we had no more questions left and provided her recommendations for our space. Throughout the whole journey she was on top of her game - answering timely and professionally and made us feel at ease, we knew exactly when to expect the furniture, made the payment process easy and felt supported all the time. I went back and forth for a month to decide on the fabric and colour and she was patient and helpful letting me take home samples to try in my space etc! I waited to write this review to receive the sofa and ottoman and see the fabric and everything together after assembly - no flaw! Amazing experience and I would be back! Thank you Veridiana!! Delivery as promised - if not faster actually and the guys who delivered it and put it together were also friendly and careful. I would recommend Camerich furniture to anyone and I will be back for more.

Réponse de Camerich
We purchased an L shape sofa from the West End showroom and during the whole process Ishraq just by herself answered all our questions, came up with solutions and concluded the sale. I must say I was quite impressed by her professional attitude and eagerness to help.

Réponse de Camerich
Banu at Fairfax Road was really helpful and made choosing everything as stress free and enjoyable as possible

Réponse de Camerich
Very professional and attentive service from the team in London's West End location - big thank you to Lexi, Carolina and Ishraq in particular! We had a tricky home access issue for delivery of our chosen sofa, and the team helped us find a solution quickly and without us being significantly out of pocket. The communication was clear and prompt, despite us asking lots of questions and changing our mind on the model - we always felt cared for! A superior service all around.

Réponse de Camerich
I casually wandered in the shop, in central
London, to take a look and walked out with furnishings for most of my apartment. This was entirely due to the store Manager, Lexi and I’m very grateful to her for the help, advice and ongoing support she gave me.
Sofa, tables, chairs, bed, cabinets all look fantastic!

Réponse de Camerich
I had an outstanding experience with Camerich London. Their products are of exceptional quality, beautifully designed, timeless, and crafted with great attention to detail. Every piece I purchased was a fantastic add-on to my client's property .
A special mention must go to Sabrina, who was incredibly helpful throughout the entire process. She was patient, knowledgeable, and guided me through every step, making sure I found exactly what I was looking for. Her professionalism and friendly approach made the experience seamless and enjoyable.
Camerich combines excellent products with outstanding customer service. I would highly recommend them to anyone looking for premium furniture and a truly professional team!

Réponse de Camerich
We ordered two Qing swivel chairs at Tottenham Court Road. The team were excellent in offering us options from stock or to order and we finally ordered by phone after visiting the store. Lexi Stoklosa was brilliant in dealing with us and honouring discussions that happened in the store. The chairs have now been delivered and we are really pleased with the purchase!

Réponse de Camerich
Our experience with camerich was great from the start. Veridiana the design consultant took her time to show us all the available options, all the available fabrics and colours. She also mentioned a very crucial item which was the loan sofa. We were able to order the sofa that was on sale but put a hold on it until our property purchase had been guaranteed and then we were able to progress with the purchase. Veridiana the whole way through was really responsive and attentive. Day after moving into a new home our loan sofa arrived which was great because our sofa only arrive three months later. We really happy with our final sofa and would happily recommend to others. 

Réponse de Camerich
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.