Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus
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Lisez les avis des autres
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus
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Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different option... Voir plus
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We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus
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À propos de l'entreprise
Coordonnées de contact
61 Fairfax Road, NW6 4EE, London, Royaume-Uni
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excellent
478 avis
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Truly Exceptional Purchase Experience
The team at Camerich were utterly warm, professional, and accommodating throughout the entire purchasing experience.
A special thank you to Ishraq, who went above and beyond to ensure everything ran smoothly. They were incredibly patient and responsive, and handled all my change requests with grace and professionalism. Nothing ever felt like too much trouble, and their calm, thoughtful approach made the entire process feel effortless.
It’s rare to come across service that feels this personal and polished — I wouldn’t hesitate to recommend Camerich based on the experience alone.
12 juillet 2025
Avis spontané
Réponse de Camerich
Hi Blendr,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Camerich and especially with Ishraq was so positive. Ishraq will be delighted to hear your kind words.
We strive to provide a personal and seamless service and it’s fantastic to know that our team’s patience and professionalism made the process effortless for you. Your recommendation means a great deal to us
Thanks again for taking the time to share your experience. We look forward to assisting you again in the future!
Warm regards,
Camerich UK
So far 5 stars
So far 5 stars! Very helpful telephone adviser. I like the flexibility of placing an order and then having the option of pulling out if the sample swatches, currently being sent, don't work out for me.
12 juillet 2025
Avis spontané
Réponse de Camerich
HI Katie,
Thank you so much for your kind feedback, we’re delighted to hear you’ve had a 5-star experience so far! Our team aims to make the process as smooth and flexible as possible, so it’s great to know that’s come through. We hope the sample swatches are a perfect fit but if not, we’re always here to help you find the right solution.
Best regards,
Camerich UK
WOW - A rare and DESERVING 5*
WOW. I do not use this expression lightly! Unbelievable service and value. I contacted Camerich and dealt with Samuel Deacon. I genuinely could not believe how seamless this service was. Within an hour of the call, Sam had provided me a full marked up design plan (against floor plan provided) and a quotation. The quotation was astonishingly good value and frankly I had to look twice! Having staged previous houses before, the value was incomparable and the level of service exceeding. It all felt a little too good to be true until the furniture arrived, which frankly exceeded all my expectations and is some of the nicest I have seen. This is truly a 5* service and product. I could go on for a lot longer but if you are even questioning using this company, do not hesitate. I only had dealings with Samuel who actually visited my property on the day on installation (less than 3 days later) and measured the whole house meticulously in case I needed anything further.
I hope Camerich acknowledges this review and in particular the work carried out for them by Samuel. He is truly and asset to their business! I have already recommended to others who are engaging with Sam and have the same feedback. Keep up the incredible work!
17 juin 2025
Avis spontané
Réponse de Camerich
Hi William,
Wow - thank you so much for this incredibly kind and detailed feedback! We’re absolutely thrilled to hear that your experience with Camerich and with Samuel in particular exceeded your expectations at every stage.
Sam is a valued member of our team and it means a lot to see his dedication and attention to detail recognised. We’re so pleased that the service, efficiency and quality of the furniture made such a strong impression and that the final result met (and exceeded!) your expectations.
Thank you again for taking the time to share your experience, and for already recommending us to others - that really is the highest compliment.
We’ll be sure to pass your words on to the wider team, and of course to Sam directly.
Warmest regards,
Camerich UK
Excellent service and product
I have used Camerich for nine years and have consistently been impressed by the quality of their products and efficiency of service. On a recent time-sensitive project, they maintained excellent communication and offered a contingency plan that reassured both myself and my client. Their product quality is a key reason I continue to engage them for many of my projects.
26 juin 2025
Avis spontané
Réponse de Camerich
Good afternoon,
Thank you so much for your continued trust in Camerich over the past nine years! We're thrilled to hear that you've consistently been impressed with our product quality and service.
It's always our goal to provide both outstanding products and reliable support, especially during time-sensitive projects.
We look forward to working together on many more successful projects in the future!
Kind Regards,
Camerich UK
Quality that Brings life to our home
From ordering from Lexi in the store to delivery the team service was smooth with excellent communications along the way to update the order status.
The products arrived and exceeded our expectations for quality ... I have bought several items now from them
13 juin 2025
Avis spontané
Réponse de Camerich
Hi Philip,
Thank you so much for your kind words and continued support! We're thrilled to hear that your experience from ordering with Lexi in-store to delivery was smooth and well-communicated. It's always our goal to provide high-quality products and exceptional service, so knowing we exceeded your expectations means a lot to our team
We truly appreciate your repeat business and look forward to helping you again in the future!
Kindest regards,
Camerich UK
Patient, Professional, Design-Savvy Service 😁
I bought an Eden Super King bed and three ballet counter stools from the Camerich Swiss Cottage branch and I have a great experience overall. The team, especially Lexi Stoklosa, were very patient and took time to work with me on my choices despite me arriving very close to store closing time.
After the order, I eventually had to change the fabric for the bed and order an extra stool…the team again made sure the process was seamless and sent a very professional team for delivery. Finally, when there appeared to be a mix-up whereby the last stool was inadvertently left off the delivery truck on the assigned delivery day, the Camerivh team sent the stool via Uber that same day to make sure I could receive it on time as planned. Kudos to Camerich!!
23 août 2024
Avis spontané
Réponse de Camerich
Hi Anibor,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience in our Swiss Cottage showroom and that Lexi and the team were able to support you every step of the way.
We're so pleased that we could get that final stool over to you quickly and we appreciate you giving us the chance to put it right.
Enjoy your new Camerich furniture and we hope to welcome you back again soon!
Best Regards,
Camerich UK
Great company and customer service
We purchased our Amor Sofa from the Tottenham Court Road branch. We received a very friendly and knowledgeable service from Lexi Stoklasa. She continued to reach out throughout the delivery and waiting period. Responded to queries we had via email.and phone when required.
16 janvier 2025
Avis spontané
Réponse de Camerich
Good Afternoon,
Thank you so much for your kind review! We're so pleased to hear that you had a great experience at our Tottenham Court Road showroom and that Lexi was able to support you throughout the process.
We'll be sure to share your feedback with her.
We really hope you enjoy your new Amor sofa and don't hesitate to reach out if there is anything else we can help you with!
Kind Regards,
Camerich UK
Great product and in store service
We bought 6 Flora chairs from Lexi in the Tottenham Court Road branch, who was very helpful and efficient. The chairs are excellent and very comfortable. . The delivery took longer expected and the delivery information was less good, not updating and then suddenly demanding immediate delivery with an all day time. So in store excellent, but post order slightly less good.
27 décembre 2024
Avis spontané
Réponse de Camerich
Dear Deborah,
Thank you very much for your review and for choosing Camerich. We're delighted to hear you're pleased with your Flora chairs and that Lexi provided a helpful and efficient experience in-store - we’ll make sure she sees your lovely feedback.
We appreciate your comments regarding the delivery timing. Whilst it is often out of our control, we understand how important clear communication is and we’re working to improve the way we notify customers about changes on the rare occasions they occur.
Thank you again for your support and we hope you continue to enjoy your new chairs.
Kind Regards,
Camerich UK
delighted with my corner sofa - good communication
Delighted with my corner sofa. Although I had to wait 5 months for delivery I had the use of a loan sofa in between. Lexi was very helpful in store and communication was good regarding the delivery
15 juin 2025
Avis spontané
Réponse de Camerich
Dear Ian,
Thank you so much for your kind review. We're delighted to hear that you're happy with your new corner sofa and that it was worth the wait. We appreciate your patience during the delivery period and we're glad the loan sofa helped in the meantime.
Lexi will be especially pleased to hear your feedback. We'll be sure to pass on your kind words to her and the rest of the team.
If you need anything else or have further questions in the future, please don't hesitate to get in touch.
Kind regards,
Camerich UK
Ishraq Abdulhussein was amazing
Ishraq Abdulhussein was amazing. Efficient, knowledgeable and supportive customer service. Everything went like clockwork. Uncomplicated, straightforward and a great product. Def recommend. Ask for Ishraq.
5 janvier 2025
Avis spontané
Réponse de Camerich
Dear Robbie,
Thank you for taking the time to leave us a 5-star review - your feedback is really appreciated! We are so pleased you had such a positive experience in store with Ishraq, she is a valued member of our team and we will pass along your feedback to her.
We are thrilled to hear you love our products, and we look forward to welcoming you back in store again!
Kindest Regards,
Camerich UK
Ishraq was very knowledgeable
Ishraq was very knowledgeable, an absolute pleasure to deal with and extremely patient with my dithering and endless questions. Looking forward to seeing my sofa in August!!
26 mai 2025
Avis spontané
Réponse de Camerich
Hi Lisa,
Thank you for taking time to leave such a wonderful review! We are so pleased to hear that Ishraq provided excellent service, we will be sure to pass along your feedback to her.
We are so excited for you to receive your sofa and we hope you enjoy it for many years to come!
Please don't hesitate to reach out if there is anything else we can do for you.
Kind Regards,
Camerich UK
LEXI helped me replace a table
I was in need of a dining table which is no longer available on line. I called to enquire if they could find me one as I already had the matching chairs and cabinet. Lexi initially found me an ex display model and offered a discount. To my delight she called back to say she'd found me a new one and would honour the price quoted for the ex display model. I was absolutely delighted. It was delivered within a couple of weeks in perfect condition.
I'd also add that when I was considering buying the display model, Lexi agreed to have it photographed to save me a trip up to London to examine the condition.
I've bought several pieces of furniture from Camerich. Have always had good service and the furniture is lovely.
27 avril 2025
Avis spontané
Réponse de Camerich
Hi Jacky,
Wow -thank you so much for your wonderful review! We’re delighted to hear that Lexi was able to help you find the dining table you were looking for!
It’s great to know that Lexi’s support made the process smooth and convenient for you - we’ll be sure to pass on your kind words to her.
We truly appreciate your continued trust in Camerich and are so glad you’re enjoying your furniture. We look forward to helping you again in the future!
Warm regards,
The Camerich Team
Great team, great product, great service
Sabrina and her team were absolutely unbelievable. So easy to deal with and so quick to respond to questions. So nice to deal with. Would 100% recommend.
9 mai 2025
Avis spontané
Réponse de Camerich
Hi Margetts.
Wow - thank you for the 5-star review! We are thrilled to hear you had such great service from our showroom manager, Sabrina - we will be sure to pass along your feedback to her!
We really appreciate your recommendation and we look forward to welcoming you back in store again soon. Please don't hesitate to get in touch if there is anything else we can do for you.
Kindest Regards,
Camerich UK
Fay / excellent experience
The great staff, Sabrina, excellent interpersonal skills, very polite and professional, extremely happy with my sofa! And considering a dinning table… 2nd visit to shop in a months, equally her colleague Ishrag was very helpful, beautiful comfortable sofa!
Thank you Sabrina and Ishrag
4 mai 2025
Avis spontané
Réponse de Camerich
HI Farazaneh,
Thank you so much for leaving such a positive review! We are so pleased to hear that you had such great service from our Fulham showroom team, Sabrina and Ishraq. We will be sure to pass along your feedback to them!
We hope you enjoy your sofa for many years to come, and we look forward to welcoming you back again to run through dining table options.
Please don't hesitate to reach out if there is anything else we can do for you.
Thank you,
Best Regards,
Camerich UK
Great Furniture / Customer Service
Camrich has great furniture and helpful and friendly staff. Ishraq Abdulhussein helped us when we bought our sofa and provided us with excellent customer service.
30 avril 2025
Avis spontané
Réponse de Camerich
Hi Adam,
Thank you for leaving such a positive review! We are so pleased to hear that Ishraq provided such excellent service and we will be sure to pass along your feedback to her. We hope you love your sofa for many years to come and if you do need any assistance please don't hesitate to reach out!
Kind Regards,
Camerich UK
Exceptional customer service
I recently had the pleasure of shopping at Camerich furniture shop, And I couldn’t be more impressed.from the moment I walked in, the staff was warm welcoming, and genuinely eager to help without being pushy. They took the time to understand what I was looking for, offered helpful suggestions and made the entire shopping experience feel easy and enjoyable. The quality of the furniture is top notch beautifully crafted, durable, and stylish.what truly sets Camerich apart, though, is there exceptional customer service.they were communicative throughout the delivery process.make sure everything arrived in perfect condition and followed up afterward to ensure I was satisfied.if you’re looking for a place that truly values its customers and delivers both quality and care Camerich furniture shop is the place to go.
I also want to thank Robin Burns and Gurjeet from the customer service who have been ever so helpful.And Sabrina in the Kings Road shop.
1 avril 2025
Avis spontané
Réponse de Camerich
Dear Farah,
Thank you so much for your kind words and thoughtful feedback! We're absolutely delighted to hear that your experience at Camerich - from showroom to delivery - was such a positive one!
Robyn, Gurjeet and Sabrina will be thrilled to know their service made a strong impression, we will be sure to pass along your appreciation to the team.
We are so glad that you are happy with your furniture and if there's anything more we can do for you, please don't hesitate to reach out.
Kindest Regards,
Camerich UK
Super customer service
Cemran at the TCR store was very helpful in assisting me when purchasing a bed. She was knowledgeable about the product and the delivery process and provided me with everything I needed, both whilst in the store and over email. It was a very positive shopping experience.
7 avril 2025
Avis spontané
Réponse de Camerich
Dear Anne,
Thank you so much for the 5-star review! Cemran is an asset to the team and we will be sure to pass on your amazing feedback to her. We are so glad to hear you had such a great experience in store and we look forward to welcoming you back again in the future.
Kind Regards,
Camerich UK
Great experience with Ishraq
Ishraq at Camerich on Kings Road was super helpful and patient during our decision-making process.
1 mars 2025
Avis spontané
Réponse de Camerich
Hi Dylan,
Thank you so much for leaving such a positive review! Ishraq will be so pleased to hear of your great feedback and we will be sure to pass this on to her. We look forward to welcoming you back in store again soon.
Thank you for choosing Camerich!
Kind Regards,
Camerich UK
Excellent service from Cemran @ TCR showroom
Excellent service from Cemran @ TCR showroom. Help and advice throughout the process of buying a number of items was first class. Made the whole experience so easy.
14 avril 2025
Avis spontané
Réponse de Camerich
Hi Martin,
Wow, thank you so much for your 5-star review. We are so pleased to hear you had such a positive experience and that Cemran was able to assist you with the excellent customer service that we strive for. We look forward to welcoming you back in store again soon.
Thank you for choosing Camerich!
Kindest Regards,
Camerich UK
Very smooth experience from the initial…
Very smooth experience from the initial consultation with Carolina (who's communication and attention to detail have been outstanding) to the show room visit and to order finalisation. Happy to find a reasonably priced quality sofa and can't wait to receive it.
3 avril 2025
Avis spontané
Réponse de Camerich
Hi Ariadna,
Thank you for taking the time to leave a review. We're so glad to hear that you had such a great experience, and that the consultation with Carolina went so well. We're sure she'll be delighted she was able to help you find your perfect sofa.
Please don't hesitate to get back in touch if you have any further queries and we'd be happy to help!
Camerich UK
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