For the basics, it’s really good. However, there are a couple of issues that do impact the daily usage of my credit card. Capital One UK does not support Apple or Android Pay. In a modern world where... Voir plus
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Lisez les avis des autres
Have you got any future plans to go fully digital. To allow my account to be operational on Google wallet. Also, to change the format with physical cards. For instance , to not have the 16 dig... Voir plus
I love using capital one credit card, it gives me the freedom to buy online or in store. Rates are great too and customer service is there on tap if and when required. I would highly recommend using c... Voir plus
I'm really enjoying my capital. 1card It is helping me look at my finances differently. I can now budget accordingly to my income. It allows me the peace of mind to have some credit for un... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We believe in helping people succeed with credit. It’s why we give you a guaranteed yes or no before you apply, it’s why we work hard to protect you against fraud, and it’s why we make it easy to manage your account on our award-winning app.
Coordonnées de contact
Royaume-Uni
- www.capitalone.co.uk
4,3
Excellent
7 k avis
Demande des avis aux clients
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I’ve been using my Capital One credit…
I’ve been using my Capital One credit card for a year now, and my experience so far has been positive. The service has been good, the account is easy to manage, and I appreciate the convenience and flexibility the card offers. Overall, I’m satisfied with my experience and happy to continue using Capital One. I would recommend them to anyone looking for a straightforward credit card service.
12 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
There is no facility to increase my…
There is no facility to increase my limit even though I’ve never missed a payment
12 octobre 2026
Avis spontané
Réponse de Capital One UK
Dear Christine,
Thank you for taking the time to leave a review.
We appreciate you’ve managed your account well, but unfortunately we can never guarantee that we'll increase your credit imit.
However, continuing to manage your account well by regularly using your card, making payments on time, and staying within your limit will stand you in good stead for an increase in the future.
You can request an increase anytime via the mobile app, and we’ll let you know if you become eligible in the future.
Kind regards,
Sam
I have had this card for a year no…
I have had this card for a year no credit increase my son had his card for 3 months he got increase straight away
12 octobre 2026
Avis spontané
Réponse de Capital One UK
Dear Gemma,
Thank you for taking the time to leave a review.
We appreciate you’ve managed your account well, but unfortunately we can never guarantee that we'll increase your credit imit.
However, continuing to manage your account well by regularly using your card, making payments on time, and staying within your limit will stand you in good stead for an increase in the future.
You can request an increase anytime via the mobile app, and we’ll let you know if you become eligible in the future.
Kind regards,
Sam
VERY GOOD COMPANY TO DEAL WITH.
12 octobre 2026
Avis spontané
I took out the credit card as I was…
I took out the credit card as I was going on holiday. In the end I didn't need it. I now have it for any future holidays. The initial application was easy and it didn't take long before I received the card.
12 octobre 2026
Avis spontané
Great easy to use the app is excellent …
Great easy to use the app is excellent You can navigate the app easily
12 octobre 2026
Avis spontané
It's has been a great experience since…
It's has been a great experience since having the account
3 septembre 2026
Avis spontané
Great company but not enough credit…
Great company but not enough credit increases not once have I missed a payment but no offer of credit increase
12 octobre 2026
Avis spontané
Réponse de Capital One UK
Dear Justin,
Thank you for taking the time to leave a review.
We appreciate you’ve managed your account well, but unfortunately we can never guarantee that we'll increase your credit imit.
However, continuing to manage your account well by regularly using your card, making payments on time, and staying within your limit will stand you in good stead for an increase in the future.
You can request an increase anytime via the mobile app, and we’ll let you know if you become eligible in the future.
Kind regards,
Sam
Communication from Capital One is…
Communication from Capital One is non-existent. I’ve had the card for about 6 weeks and still constantly chasing them to complete my balance transfer. Every advisor I’ve spoken to, has a different excuse or passes the buck to another team. Lost over a month of my interest free balance transfer offer so far which was the only reason I took out the card in the first place.
12 octobre 2026
Avis spontané
Réponse de Capital One UK
Dear Jo,
Thank you for taking the time to leave a review.
I’m sorry to hear about your recent experience, and the difficulties you’ve faced when trying to complete a balance transfer.
To allow us to look into everything that’s happened, I would recommend raising a complaint if you haven’t done so already.
You can find information about how to do this at: www.capitalone.co.uk/support/making-your-complaint. Alternatively, you can raise a complaint over the phone. You can find information on how to contact us at www.capitalone.co.uk/support/contact-us.
Kind regards,
Sam
I am very happy with Capital One
I am very happy with Capital One. The application process was straightforward, and I have found the service very good. I also like being able to manage my account easily and having the option to pay my balance in full each month. Overall, I have had a very positive experience with Capital One.
Kind regards,
Brian
12 septembre 2026
Avis spontané
Great company very straightforward
12 octobre 2026
Avis spontané
Great communication about my account
Great communication about my account. Very easy to use the app
Excellent
12 octobre 2026
Avis spontané
Great Service, but Apple Pay Support Is Missing
Overall, I’m happy with Capital One and have no other major issues with the service. However, the biggest downside for me is that I’m unable to add my Capital One card to Apple Pay. This is a very convenient feature that I would like to use, and its absence is disappointing. I hope Capital One will consider supporting Apple Pay in the future, as this would significantly improve the customer experience.
30 septembre 2026
Avis spontané
Efficient
Efficient, transparent, easy to deal with and an ap even i can understand
12 octobre 2026
Avis spontané
SATISFIED CUSTOMERThe ease in ewhich the process from…
The ease in which the process from application to arrival and the manner by which you keep me aware through the app
1 octobre 2026
Avis spontané
I want to add my credit card to Apple…
I want to add my credit card to Apple Pay but it wouldn’t work and I really don’t know why. Really disappointing
1 septembre 2026
Avis spontané
Réponse de Capital One UK
Hi there,
Thank you for taking the time to leave a review.
Unfortunately we currently don’t support Apple or Google Pay, however this is something we’re looking into for the future
I’m sorry for any inconvenience this may cause.
Kind regards,
Sam
Perfect i love it
24 septembre 2026
Avis spontané
Great experience!
12 octobre 2026
Avis spontané
I am indeed grateful to capital one for…
I am indeed grateful to capital one for giving me a second chance.. great card , ease of use and great card to build up credit status. Although a very low credit facility to I’m sure they will increase the limit soon.
12 octobre 2026
Avis spontané
Great credit card great rates
Great credit card great rates and smooth app as well. Customer service is great as well no issues
12 octobre 2026
Avis spontané
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