Capquest Avis 

1 732
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

You have by far the worst website on the planet. There isnt a close second or a near second. You are not fit for purpose. You are not ready for business to manage people’s money. I would strongly urge... Voir plus

Noté 5 sur 5 étoiles

I was very impressed with how sensitive and helpful they are at Capquest. I am helping a friend manage her debts as she is suffering both mentally & physically atm. Claire was so helpful & guided... Voir plus

Noté 5 sur 5 étoiles

They have been seriously kind and professional we were ripped off has to pay low monthly payment but we stuck to it no endless text , email or phone call and today I paid it off thank you for not bei... Voir plus

Noté 5 sur 5 étoiles

I paid off my debt via phone call today the process went very smoothly, the operator was polite and helpful.

L'entreprise a répondu

À propos de l'entreprise

  1. Recouvrement de dettes
  2. aussi dans
  3. Agence de recouvrement des dettes

Écrit par l'entreprise

Capquest is a credit solutions provider that supports its customers with the repayment of outstanding debt(s).


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,8

Tous les avis

(1 732)

122 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I don’t understand how this business is…

I don’t understand how this business is still allowed to operate. It’s clear from the other reviews what they are doing to me they have done to thousands of others (and likely more who haven’t left a review!). They’ve bought a super old debt which has long been settled and are demanding payment, despite speaking with them multiple times and they say they will correct things on their side I still continue to get letters. I can imagine they have scammed so many people out of money. BE CAREFUL, THIS IS A SCAM!

24 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The most disgusting company ever and…

The most disgusting company ever and should be put out of business
Buying debts that were actually paid off 18 years ago and employ OPOS to try and collect now by harassment and unsolicited emails.
They need to understand the law regarding debt and not attack vulnerable OAP’s whom are in poor health.

27 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

UNETHICAL 100%

DID YOU HEAR ABOUT THE SCOTTISH WINDOW CLEANER UP A LADDER DROPPED 50p.
IT HIT HIM ON THE HEAD !
a joke you may think ,not so these unethical Caledonian tightwads decided that they would in fact refuse to refund the money I paid them to service a debt I didn't own.
When this was proved this bunch of Highland cutpurses refused to refund, blocked my calls ,and called me names.
THEY HAD TO PAY WHEN THE FINANCIAL OMBUDSMAN GRIPPED THEM BY THEIR BAWBAGS.
🏴󠁧󠁢󠁷󠁬󠁳󠁿WALES 1 🏴󠁧󠁢󠁳󠁣󠁴󠁿SCOTLAND 0.

28 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

MINUS 5 SHOULD BE AN OPTION!!

MINUS 5 SHOULD BE AN OPTION!!

i don't know who these people are, but they along with opos need to get a grip!! firstly i have NO IDEA who shop direct are!! secondly i have contacted opos requesting information about this SO CALLED debt and got no conclusive answers, so no closer to actually knowing what on earth you're assuming i am supposed to owe!! i supposedly owe £111.90 but you're willing to accept £22.38??? that to me is a ploy to target weak minded and vulnerable people into paying the small amount just to get you off their back!! stop wasting trees and time. go find something better to do than scamming people out of what ever pennies they have left after the country takes extreme liberties with the cost of everything!!!

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Never trust this people

Never trust this people! They send me letter I own money from loan never sign, never existed, they are the biggest scam!
Playing with fire! I hand it this information to the police, to investigate.

11 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. I received some emails from Opos claiming I had an unresolved matter. After a couple of months I received a letter to my address saying that I owed £1,309.44 to MBNA. But, they have agreed to settle at £261.89.

I haven’t had an MBNA credit card since 2005! Even if I owed it, it would be statute barred after 7 years, never mind 20.

My credit file does not show this debt, my credit file is clear.

Trying to scare people into paying for things they no longer owe.

20 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Received a email stating you have…

Received a email stating you have passed a ‘Debt’ onto OPOS ltd, You have incorrectly spelt my name, There is no proof of the debt, I.e signed agreement, OPOS are registered in Scotland with the FCA not in England, Until you send me proof of the debt I will be ignoring further correspondence.

11 février 2025
Avis spontané
Noté 1 sur 5 étoiles

scam

sent a letter to my mum last week stating that she owed £100 in debt, she recieved another letter today stating that this had now gone up to £1167, and she’s owed it since 2003🤣 she called and asked for statements, and after doing that they said ‘our mistake’ and closed off the payment

7 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Take authority

They try to pin a debit on me I did not take out from ((25 years ago)) when I was a student. At the time I could not have gotten credit cards or loans because I didn't have any money and I was just a student with no income. All I had was a cashpoint card I remember it well.

6 février 2025
Avis spontané
Noté 1 sur 5 étoiles

This is a SCAM organisation. DO NOT PAY

What they do is they buy super old debts or something crazy like that and try and scare you into paying. You have no requirement to pay for anything, in fact it's just one big scam. DO NOT PAY.

28 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Called to say I owe a debt, they owe me now

Be wary, probably a scam. Not in my proper name and never had dealings with a company they are claiming to be. I tried to contact them not because I was worried about owing money but concerned someone may have got credit in my name.

Called the number on the reverse of letter held out for 25 minutes before it was picked up.

Regardless, the letter is plain wrong and not sure if the company is regulated. If it is regulated then I will approach the ombudsman to forward a report. I can see it as being damaging towards vulnerable people.

If it transpires it has been done under regulation them will take action to seek compensation for malpractice. Judging by recent reviews and quick Google searches, a rocky road ahead for this company. Stepped on the wrong toes this time.

After getting through claimed it was a balance that was from 21 years ago owing to Littlewoods. It had been passed to numerous agencies and bought by a company arrow global. Arrow global have appointed capquest for collection who work in conjunction with another company called Opos.

Seriously don't know who is responsible for what but this is purely companies speculatively working together to write down non existing or possibly fraudulent debt in the hope that vulnerable people would rather pay a bit to wipe off problems further down the line.

Put into a context my alleged debt from 2004 was a little over £180. They at first offered to write it down to just over £45 if i agreed to pay it. After threatening the ombudsman they offered to remove it altogether.

I decided to decline the offer of writing it down and requested they pay me just over £180 by means of compensation or will raise a formal enquiry with the financial regulators or ombudsman. Naturally I am willing to write this down to just over £40 if they are willing to come to a settlement in the next 14 days. Will see how this goes. Good luck capquest and your partners whoever they are.

14 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scum

Total scum said I owe a debt that isn't even in my name for a firm I have never had an account with. I have reported them to financial ombudsman.

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers

They're buying old statute barred debts hoping to fall lucky with vulnerable people. I've NEVER had a catalogue and yet I'm being hounded by this company and opos .... its an obvious scam as when I do contact them they ask mw to send them photos of my driving licence or passport.... as if I'm going to fall for that!!!

3 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolutely a scam

Absolutely a scam. Wouldn’t give me Shop Direct account details so threatened legal action and my apparent 20 year debt is wrote off….. TOTAL SCAM

30 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

100% SCAM ARTISTS..

100% SCAM ARTISTS... they told.me.i owed barclays a thousand.. they'd accept 260... im sorry, but ive had zero dealings with barclays and they confirmed it wasn't legit. Do NOT believe these scum bags. Any questions, trust your instincts first!

30 décembre 2024
Avis spontané

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