Oshawa Carpet One Floor & Home 

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Noté 1 sur 5 étoiles

We have rental properties and were looking for a new DEPENDABLE carpet place since our old one closed. Ordered sale carpet and needed it in a rush. They guaranteed delivery date. We confirmed 2... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would strongly caution others before using Oshawa Carpet One. We hired them to complete flooring and baseboard work in our home. During the installation, one of their workers drove a na... Voir plus

Noté 1 sur 5 étoiles

They mixed up my order, I had one carpet for the hall, a second choice for family room, they switched the carpets, will never use them again.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Installers were very quick and efficient. Clean up could have been better, but not an real issue. One issue with the carpet though. When it is stretched around the head of the steps, you can see the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les revêtements de sol
  2. aussi dans
  3. Charpentier
  4. Homme à tout faire

Informations provenant de diverses sources externes

With 1,000 stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands, mills and manufacturers. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. In Oshawa look to us for one of the largest selections of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more — and you'll always find the best products and great savings ... every day. Oshawa Carpet One Floor & Home is so sure you’ll be 100% happy with your new floor, that we offer The Beautiful Guarantee on all products with our exclusive metal lever warranties. If you aren't happy with your floor for any reason on one of those products, we'll replace it at no cost — including installation! See store for details.


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Tous les avis

(82)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service

I ordered service to replace the upstaris carpet install last August. Very happy with the result. They are very professional and very considerate. They tried to maximum use the matirials to reduce the cost by using advanced software.

Thank you very much for you great service!

17 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you for the kind review! We are pleased to hear that you were satisfied with our service and use of materials. We look forward to helping you on your next project!

Noté 3 sur 5 étoiles
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Réponse de Oshawa Carpet One Floor & Home

David, thank you for the review. We are sorry that the installer seemed to be in a hurry. Please feel free to contact us at the store, and we will be glad to answer any questions or concerns you have about the installation.

Noté 5 sur 5 étoiles

Carpet 1 review

Professional. Knowledge of products. Not too pushy. Great, hard working contractor who installed carpet. I would recommend Carpet one to anyone and actually am considering them for the rest of our flooring.

16 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you so much for the kind review, Richard and Heather. We are happy to hear that you were pleased with the product and the installation. We certainly look forward to helping you with the rest of your flooring!

Noté 5 sur 5 étoiles

Great service

We had an excellent experience with Oshawa Carpet One! From start to finish the all of the employees were attentive and friendly. Would highly recommend.

15 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thanks for the review, Ben. It's great to hear that you were satisfied from start to finish! We enjoyed working with you, and we look forward to helping you on your next project!

Noté 5 sur 5 étoiles

Excellent Service on Install Again!

This is the third time we have purchased flooring with install from Carpet One. This time it was carpet. We were happy with the product and price but it was the professionalism of the installers that was outstanding. We would highly recommend Carpet One. B & D Morrison, Courtice, ON

15 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you so much for the kind review, Bruce and Donna. We are pleased to hear that you are satisfied with the carpet and the installation. We have truly enjoyed working with you over the years, and we look forward to helping you on your next project!

Noté 4 sur 5 étoiles

Great customer service

sales person was very knowledgeable of products

15 juillet 2016
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Réponse de Oshawa Carpet One Floor & Home

Thanks for the review, Diane. We are happy that you were pleased with our sales team! We look forward to working with you on your next project!

Noté 5 sur 5 étoiles

Excellent service

From Mike showing up to take measurements on time, sending us the quote within an appropriate amount of time, the carpet installers showing up on time and doing a nice job. We have been very pleased with the results.

13 juillet 2016
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Réponse de Oshawa Carpet One Floor & Home

Mr. and Mrs. Brazeau, thank you for the review. We are happy to hear that you are pleased with the carpet and the installation. We look forward to working with you in the future!

Noté 5 sur 5 étoiles

Very pleasant experience

We were very pleased with dealing with Oshawa Carpet One Floor and Home.
We found the sales person to be very patient in listening to us and making numerous suggestions to us. We were very happy with the end result. The carpet was ready when they said it would be. Seeing as they had an employee who lived in our town they delivered the carpet to us free of charge.
We would have no reservations recommending this company to anyone.
John Jarvis

13 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thanks for the kind words, John. We are pleased that you are happy with the end result, and we look forward to working with you on your next project!

Noté 4 sur 5 étoiles

Great Customer Service

Love the new hardwood installed on the floors in the house. Thanks to Chelsea for her expertise.
Also had the stairs done in hardwood. Had a few issues that Guy came out and took care of. Still not impressed with the finish on the stairs, too blonde looking and none of the wood grain pops or matches the color of the floors. Told that the color would darken in time, but so will the rest of the floors, so the stairs and floor will never be the same color, unless the stairs are sanded down and properly done to match the floors. My fault for not addressing this, just wanted my house put back together and finished. The lack of color on the stairs is so noticeable and annoying when people visit and ask why the stairs don't match the floors.
Apart from this, great customer service. Definitely would purchase the hardwood floors again, but I would think twice before having the stairs done.
Definitely would recommend to others.

12 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you for your kind review, Barbara. We are certainly happy to hear that you love your new hardwood floors! Please feel free to reach us at the store with any questions about the hardwood finish.

Noté 5 sur 5 étoiles

Great customer service

Dependable timely good customer service

11 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you for your kind words Sharon! We work hard to take care of our customers and I am happy that we were able to meet your expectations! We look forward to working with you on your next project!

Noté 1 sur 5 étoiles

Never use this company

They mixed up my order, I had one carpet for the hall, a second choice for family room, they switched the carpets, will never use them again.

10 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

HI Janice, we have searched our records and cannot find any record of the install you are referring to. Please contact us at the store so we can find your order and take steps to correct your concerns. We take great pride in making sure all our customers are satisfied with the work we have done, and would like to work with you to address your concerns.

Noté 1 sur 5 étoiles

Undependable! Bait and Switch Con!

We have rental properties and were looking for a new DEPENDABLE carpet place since our old one closed.
Ordered sale carpet and needed it in a rush. They guaranteed delivery date. We confirmed 2 days prior and everything ok. They called one day prior and said carpet in U.S!
We were forced to purchase their 'in-house' carpet which was inferior knowing we had no choice time-wise.
They are liars! It was the classic bait and switch!
We have rental properties and were looking for a new DEPENDABLE carpet place since our old one closed. IT WON'T BE THEM!!

9 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

HI Paul & Jane. We appreciate your feedback. We are very sorry to hear that you were not happy with the service you received. We can assure you we would never install a product that had not been agreed to by our customer. Unfortunately sometimes product delays happen and we have no control over shipping companies or delays at Customs, but in those cases we will do our best to find an alternative of equal value if there is a tight timeline. We would like to make this situation right by you, please call the store and speak to one of the owners, Michelle or Guy, so we can discuss your concerns.

Noté 5 sur 5 étoiles

Very Professional

Thank you Carpet One for another great job. This is the second time we have had work done. From the consultant to the installers very professional and excellent work. We will definitely be back.

9 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Hi Dennis! Thank your so much for your kind words! We will be sure to let your installer know how happy you are with the work. Thank you for trusting us with your project and we look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Customer Service

Very friendly staff, eager to help, good knowledge of their products, very conscious of helping customers keep to their budget lines and are able to visualize what a customer is wanting.

9 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you so much for your kind words Mr and Mrs D'Souza! We appreciate the opportunity to work with you and will pass on the kudos to the team!

Noté 5 sur 5 étoiles

Won't go anywhere else in future....

It is extremely rare that I give the top mark for anything, but I honestly cannot think of anything negative about our experience with Carpet One. From beginning to end, nothing but good service, professionalism and excellent work. Carpet One went way beyond anything I ever expected.

Thanks to a wonderful team!

9 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you so much for your positive feedback Joanne! We strive to make all our customers happy and we are glad we met your expectations!

Noté 5 sur 5 étoiles

excellent service and very polite

the guys were great and pleasant, would highly recommend them

8 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Hi Deborah! Thank you for your kind words! We look forward on working with you again in the future!

Noté 1 sur 5 étoiles

Great Service

Your Company would be the first I would call in the future

8 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Hi June! I'm so glad to hear that we are now at the top of your list of trusted flooring professionals. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Awesome service

Love the service and personal touch at Carpet One in Oshawa. Guy is my go-to for flooring.

8 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you for the positive review Perry, the feedback is much appreciated!

Noté 5 sur 5 étoiles

Great product, great service!

Have used these guys twice for 2 separate home reno projects. Product is great quality, service is exceptional, and the install was amazing.

8 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Hi Angela! Thank you so much for the great review! We look forward to working with you on your next project too!

Noté 5 sur 5 étoiles

Amazing service, knowledgable and friendly staff team

I went to carpet one for bathroom flooring. I was unsure what I wanted or what products would be the most appropriate. The team at carpet one was very knowledgable and gave me the pros and cons on a number of products. They helped me pick samples and load them into my car. Once I chose my flooring they were very prompt with the installation date. The installer that came out to our home was friendly polite and respectful to our home. He worked quickly and cleanly and ensured we were happy with the floor before he left. I would absolutely recommend carpet one and I will absolutely be seeking their services when I redo other floors in my home.

8 juillet 2016
Avis spontané
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Réponse de Oshawa Carpet One Floor & Home

Thank you very much for your review Mrs. Londry! We are happy that you are so pleased with the service you received at our store. I will be sure to pass on your comments to our whole team.

We look forward to being able to help you with your next project!

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