Always a fantastic service with CNM online! Ordered a few times now and always so happy! We’ve had bathroom items, radiators, fans… and we just couldn’t be happier with the products! Definitely recomm... Voir plus
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Great company! We love our fan! Easy process and great value for money! Customer service team will go the extra mile no matter what. Thanks
L'entreprise a répondu
CNM online has an amazing service. I had won a sink as part of a giveaway on Instagram and they updated me on everything until I received the sink. The sink itself is amazing quality. I would definite... Voir plus
L'entreprise a répondu
Great company. The undersink water heater I wanted was not broadly available, but CNM online carried it and had it in stock. I ordered on a Friday afternoon and it arrived on Saturday. Great. The b... Voir plus
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À propos de l'entreprise
- Magasin d'articles de salle de bains
- Rénovateur de salle de bains
- Fournisseur d'équipements de chauffage
- Magasin de rénovation
- Toilettes publiques
- Magasin de radiateurs
Écrit par l'entreprise
Specialising in Bathroom & Heating solutions for all properties 🏠 Showroom 📍 Eggborough / CNM Online is a trading name of Prestige Radiators Ltd. We are a family run business founded in 2004 and located in Eggborough, North Yorkshire. We are proud certified members of the UK’s largest procurement and supply chain management service for the construction industry. Since 2004 we have seen huge growth in our customer base and product variety. Our aim is to bring to you quality Washroom and Heating products. We have a keen eye for detail and are always searching for unique finds within our industry to provide you with the best products available. Water Heaters Washroom Products Designer Radiators LST Towel Rails Luxury Bathroom Items Hand Dryers Hair Dryers Consumables Heaters and much more...
Coordonnées de contact
Unit 2 North Point Business Park, DN140JT, Goole, Royaume-Uni
- 01977 663331
- cnmservice@cnmonline.co.uk
- www.cnmonline.co.uk
4,7
Excellent
109 avis
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A répondu à 100 % de ses avis négatifs
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CNM bathroom review
I recently purchased all my bathroom features from CNM Online, including the shower, radiator, sink, and toilet, and I couldn’t be happier. Everything arrived on time, well-packaged, and exactly as described. The quality of the products is excellent – modern, sturdy, and stylish. Customer service was responsive and helpful throughout the process. I’d definitely recommend CNM Online for anyone looking to upgrade their bathroom.
12 mai 2025
Réponse de CNM Online
Thank you for your kind and honest review, we're delighted to hear you are happy with your purchase and our customer service. CNM Online
Poor customer service
We ordered a tap which unfortunately had too short a spot for our sink so returned the item unused. They refused to refund as they said it had been damaged. Upon the return of the tap the 'damage' to the tap was what appeared to be a bit of glue which wiped off easily. The other damage was to the arm that operates the plug which I know was not done by me and couldn't possibly have happened in transit so draw your own conclusion.
22 janvier 2025
Avis spontané
Réponse de CNM Online
Hello, we can only apologise that you have had such a negative experience with us, we also apologise for the delay in response to this review as we have only just gained access to our trust pilot account. If you would like to send across your order details we can take a look into this for you and try resolve this issue. Thank you, CNM Team
Resolved eventually to my satisfaction
Long delivery after paying extra for next day. Courier let them down, but that is their responsibility not mine.
Jess was very apologetic and refunded the delivery charge, thank you.
24 mai 2025
Avis spontané
Réponse de CNM Online
Hello Mark, thank you for your review, terribly sorry to hear you were not happy with the service we provided. Unfortunately once our products leave our warehouse we rely heavily on couriers to deliver our parcels in a timely manner however, on this occasion they have let us down as well as you our value customer. We will refund your delivery charge today and can only apologise for the delay in response to this. CNM Team
Quality products and Exceptional knowledge
Recently refurbished my house and wanted some designer radiators to complete the look. CNM had a wide range of products to choose from which can be daunting when try to buy the right thing. However their customer service was second to none. My call was answered within seconds and I was given expert advice on models based on room size and type. Without this advice I would have probably gone on to chose the wrong product. I can't recommend CNM highly enough.
17 mars 2023
Avis spontané
Réponse de CNM Online
Thank you for your review its is highly valued by us. CNM Team
Exceptionally good customer service.
Exceptionally good customer service.
On my online order I mixed up the delivery and invoice address and received exceptionally good customer service from Diane who ensured this mix-up got fixed and then got my radiator shipped from the warehouse so that it arrived exactly on the day that I needed.
21 octobre 2022
Avis spontané
Réponse de CNM Online
Thank you for your review its is highly valued by us. CNM Team
Great Customer service
Great Customer service, genuinely made it hassle free; had an issue with a product, a replacement was shipped the very next day and collection of the faulty unit collected. Would recommend.
17 juin 2022
Avis spontané
Réponse de CNM Online
Thank you for your review its is highly valued by us. CNM Team
Very bad costumer service!!!
Very bad costumer service!!!
I bought a water heater and it was different then on the website... And I sent it back... now they are pretending that i send it broken and they don’t want to give us refund
10 février 2020
Avis spontané
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