D. M. Keith (Colin Appleyard) Limited Avis 

I recently purchased a qashqai via the internet as i had a Qashqai before so i knew all the gadgets it has. I lived 200 miles away from the showroom so needed a better view of the car than a picture. I spoke to Patrick who duely sent me a video within the hour. I agreed to purchase the car after leaving a deposit and from then on Patrick ensured that the sale went threw without a hitch. Patrick was outstanding keeping in contact through out the transaction a true asset to the company. I would highly recommend the company no matter how far away you are from them

My second experience with Colin Appleyard has been shocking. 12th April - finally allowed to test drive again i arrange an appointment for 08:30. Salesman is over an hour late. Then the incorrect spelling of my name in all finance documentation. Asked for a copy of the pre-sale inspection report. Still waiting for it to be emailed. Then an incorrect title used on V5 etc - had to get everything changed. Now there is something wrong with the car. Car taken to Colin Appleyard on 20th August and a fault diagnosed - as well as the handbrake tightening as the car had decided to start rolling away. Last phone call regarding the problem on 10th September. I know i should be chasing this up - but I have really lost all patience, they don't care about after service. Nothing since. Shockingly poor from a once trusted brand.

Bad customer service bad company lazy staff avoid

Waste of money Colin Appleyard nissan. Better not to ask anything rude and useless

Bought bike part from Colin Appleyard bikes in Keighley but they were two day delivery. Mark on parts offered to bring them across to Halifax when he found out I lived there and it was on his way home. Saved me another trip out. Excellent customer service.

Took my car in for service and mot. Staff are great and suzuki cars are reliable.
On its return the aircon had stopped working maybe just a bad coincidence but I'm not so sure. But they had also spilt oil over the rocker cover without wiping it up. I checked around the car and also found a drip of oil leaking drop the drain crush washer.

In 2015 I purchased an almost new ‘top of the range’ Nissan Qashqai from Collin Appleyard, main Nissan dealer in Keighley. Since then, it has been regularly maintained in accordance with the manufacturer’s guidelines.
Turbo recently failed and caused ‘catastrophic engine failure.’ Cost of repairs prohibitive. Colin Appleyard offered to take vehicle in payment of diagnostic work. Cost £22k in 2015 now worth nothing! Ouch.

Dealing with Suzuki division of this company in Bradford has been a pleasure.
No pressure and their focus is on the customer being happy - truly refreshing when buying a car.
Would highly recommend Simon, Richard and team.

I bought a second hand vehicle from Colin Appleyard in Ashton-under-Lyne in the summer of 2020. When the vehicle experienced a serious unforeseeable mechanical fault several months later, just outside the warranty period, I called Appleyards to report the issue, not expecting them to agree to offer any assistance. Instead, they promptly dispatched a recovery vehicle to pick up the vehicle, repaired it and delivered it back to my driveway and took the lion's share of the cost of the repair. Dealt with both Matt and Karl who were excellent throughout.

Purchased a Kawasaki tshirt via eBay shop. Great, genuine service. Arrived promptly. Thank you.

Bought a new car from the Keighley Branch. Dealt with Adam. Excellent customer service and happy with all aspects.

Our experience with Colin Appleyard Canal Road Bradford is second to none. From the minute me and my young family stepped foot into the show room we have been looked after! Sam Alom was holistically brilliant, we looked at the various Suzuki models before choosing the Vitara. The aftercare has also been faultless. I will certainly be back in the future.

Just bought an xtrail from the Keighley branch. Absolute brilliant service from 1st call to handover of vehicle and all done inside 3 days. No hard sell, no bull just the facts and a Wayne was a pleasure to do business with.

Highly recommend.

Regards
Darren

The only reason that I have purchased three Nissan vehicles is because of the exemplary service that I receive from the dealer in Keighley.
I also encouraged my elderly mother to purchase a Nissan vehicle because I know that I can trust the team to look after her whenever her vehicle needs servicing or an MOT.

The team have been empathetic, helpful and hard working every single time I have need help.

I rate them very highly and would recommend them.