Wasn't sure of this website at first, but has good policies and package came delivered very cleanly and carefully, nothing bent or wonky. Shipping took several days longer than expected, but did arriv... Voir plus
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Lisez les avis des autres
I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to... Voir plus
The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I r... Voir plus
I named a star in memory of my dear, sweet, sister in law/best friend who suddenly passed entirely too young. This was the perfect gift in honor of her to b give her family because she was a total "go... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to the Cosmonova, the website where you can name a star visible from anywhere in the world for someone special. Naming a star could not be easier with our easy to use website, professional customer service and amazing shipping times. For as little as $34.90, you could own your very own star on our online registry with our Email package.
Coordonnées de contact
535 Mission St, 14th floor,, 94105, San Francisco, Etats-Unis
- contact@cosmonova.org
- www.cosmonova.org
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Unavailable to track my purchase due to no tracking number and no response from website.
I did not receive a tracking number with either of the emails sent to me by cosmonova.org after my purchase. It sent to expect my package from 3-8 business days. It has been 8 days and still nothing. I've tried to online chat cosmonova once and email them twice for their assistance with tracking the status of my purchase, and still have NOT received a response from them. But yet, they have had time to send me 3 emails asking for me to rate them.
On another note, they cut off my sentence before it was complete so now I have an incomplete sentence permanently printed on my certificates. That is, if I ever receive them!! One last concern. The first time I visited the website, they were offering a promo code that definitely lowered the price and what enticed me to go with registering a star through cosmonova. But when I visited the website a week later to make my purchase, no prono code was offered! All I would like to know is when will my purchase arrive. I was willing to let the price and misprint go, but right now I am very "NOT SATISFIED"! Thank you.
It's been a few weeks and never…
It's been a few weeks and never received any items purchased
Thanks for your work.
Thanks for your work.
This was a perfect gift for my wife.
Great experience with customer service!
Great experience with customer service, very fast delivery of digital certificates.
Okay
Okay, so I purchased a star and paid extra to get a certificate mailed to me. An e-mail sent saying that it would be sent within 3 days. It’s now been a week and a half and there has not been a single other email giving updates.
It was not clear how the order would be…
It was not clear how the order would be delivered. I expected a package to be delivered in the mail for my granddaughter to be able to open on her birthday. I got an email saying it was delivered digitally only and I could download it. That’s not what I wanted. I am dissatisfied with this.
Delivery is really slow and customer…
Delivery is really slow and customer service was really slow and bad too
Great service
Great service, immediate responses and availability of certificates. Thank you so much
The PayPal is not very convenient
The PayPal is not very convenient, hope I can use alipay
Nice speed for the e-delivery
Nice speed for the e-delivery, but better if this is a plastic certificate.
Great experience
Great experience! This was such a great birthday gift for my husband!!!
Grieving Mom
I ama grieving mother. Thought this was something that would help me. This was every misleading and end result caused me more pain. They did refund my money quickly and were not rude. I wouldn’t recommend this
Love my star
It was exactly what I wanted ! My very own star ! I love it :D will buy one for my sister for her birthday!!
Best gift ever!
I wanted to get my little brother something special for his birthday and since he loves everything that has to do with space, I thought what better gift than his own star! I searched for the best deal and cosmonova.org totally satisfied me; it's a reasonable price and the designs are beautiful. Needless to say, my brother was super psyched about the gift and now he goes on about how he can land his intergalactic space ship on his very own safe haven.
I bought a star from the Taurus…
I bought a star from the Taurus constellation for my Mom on her birthday. We have this thing of calling each other "my star" and this time I named a star after her. The detail made her so happy and made me realize that we put so much value over material stuff. I'm very happy that sites with so much creativity as Cosmonova exists.
I bought a star for my bf but I don’t…
I bought a star for my bf but I don’t know why we broke up now
Happy with package except the star map
Happy with package except the star map. You can only see a black page, no stars shown until you enlarge to the size of a wall! Beautiful package if I could find the star on the map with coordinates.
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