Wasn't sure of this website at first, but has good policies and package came delivered very cleanly and carefully, nothing bent or wonky. Shipping took several days longer than expected, but did arriv... Voir plus
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Lisez les avis des autres
I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to... Voir plus
The customer service was excellent. I don't normally write reviews, but truly, they were so helpful and kind and prompt. When I felt my package took longer than expected (covid times are to blame) I r... Voir plus
I named a star in memory of my dear, sweet, sister in law/best friend who suddenly passed entirely too young. This was the perfect gift in honor of her to b give her family because she was a total "go... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to the Cosmonova, the website where you can name a star visible from anywhere in the world for someone special. Naming a star could not be easier with our easy to use website, professional customer service and amazing shipping times. For as little as $34.90, you could own your very own star on our online registry with our Email package.
Coordonnées de contact
535 Mission St, 14th floor,, 94105, San Francisco, Etats-Unis
- contact@cosmonova.org
- www.cosmonova.org
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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non-professional
Not recommended to buy from this company.
Support team does not communicate with customers, does not respond, ignores.
Please make refund because did not take his promise to resend the damaged order.
My order wasn’t correct
well-designed website & creative ideas
Thanks for the awesome gift idea my…
Thanks for the awesome gift idea my wife loved it!
hope you can send the certificate to…
hope you can send the certificate to CHINA
Unhappy stargazer, broken merchandise.
One of my two frames that I ordered came cracked. The glass frames were shipped in the unpadded Tyvek envelope.
I say one of two, because I put in a double order accidentally, and I tried to cancel Immediately after I placed the order, but nobody ever responded to my request for cancellation.
The reason I provide two stars is because the one thing that I did receive in good condition looks very nice.
In Lieu of Flowers
I ordered a star in lieu of flowers for a memorial. Ordering was simple & the option to obtain the Cert the same day was nice. Affordable. The down side was personalizing the cert. It was very hard to determine the characters allowed for the format as there isn’t a count or print preview, therefore mine came out unjustified. Also, the map grid after I printed it was extremely light to the point where I could barely see the marked star so that was a little disappointing.
A great shopping experience
The after sale service is very good.
Answer my questions in time.
Hope you have more such creative and interesting products!
Purchased and never received
Purchased and never received. Contacted company numerous times with no follow up.
It took a long time to arrive and when…
It took a long time to arrive and when it finally did, the registration date of the star was cut off the paper..... Great quality paper and all and I did love how it all turned out, but to me it's u acceptable that the registration date was cut off........ Maybe I should have just printed it myself instead of paying extra for shipping and all that.... Disappointed :/
Satisfaction with the service is a good…
Satisfaction with the service is a good commemoration
bad customer service
I have ordered a traditional gift…
I have ordered a traditional gift package however never get a shipping information after a 7days request,
I had purchased a star certificate for…
I had purchased a star certificate for my boyfriend for our first Valentine’s Day together. He unfortunately lost his job, he kept the certificate in his office, and was unable to get it due to them starting to remove things. I contacted the company and they answered almost immediately! They are replacing the certificate, free of charge! And gave condolences for losing his job lol. What a wonderful company!! Absolutely amazing service 10/10 recommend!
Amazing customer service
The customer service department was very helpful and reassuring
It has taken me over 2 weeks to receive…
It has taken me over 2 weeks to receive this piece of paper. I would have just printed it myself if I knew this. I don’t even want it anymore
Quick and easy start to finish
Quick and easy start to finish, totally satisfied with results and presentation
Awesome service
Awesome service! Got a star for my wife’s birthday. Probably the most unexpected present she ever had. :)
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