Crown Paints Avis 

I painted my kitchen in their Sugar Bowl (grey) shade and it looks superb. Crown is one of my two favourite paint brands.
I painted my hallway in a flat matt from their Period Collection and it still looks in prime condition several years later. I was upset when the range was discontinued.

Crown one coat satin brilliant white paint.Definetley not white when dry.wont buy again.

Do NOT buy!! Worst paint ever. Got the trade opal base paint and it was very thick to use. Took me 5 hours and 1 litre of tin just to paint the downstairs loo which is a small room! The finishing is poor. Will be buying Leyland paint to finish off as second coat. What a waste of time and money!

Never In my life off painting have I had to give it 3 coats.when its states one coat... also said pure white..its definitely not white..
Crown one coat satin..
Never purchase again..
Very disappointed

Don't waste your time and money like I did please, this paint it's the worst paint I've use in my life, completely rubbish, very poor coverage, 10 litres of paint and after 3 coats, it wasn't even closed to cover a small bedroom, so I've wasted my time big and my money as well, should have chose Dulux or anyother brand instead, I will never come closer to one of those in l my life again, even if it's free and I'm paid to use it. 😡🙈👎👎👎😡😡😡

Very poor quality paint I have ever used I bought 10 l while Matt it was cheap £15 but end up costing me more what I wast of time and money after putting several coats still not coming white I had to repair the wall because at some point plaster started to pile of what I mess awful experience will not buy it again

Very happy with the outcome of Crown's "Crafted" paint in our living room. Would recommend.

I used the ceiling paint professional series, Not professional at all. I think it is the worst paint I have ever worked with. Coverage is not even and it peels off. Definitely do not use it you want to use masking tape on top of the paint. Painting the room supposed to be an easy task, but the paint added lot of additional work on top. I am not happy with the paint at all. Waste of money and more importantly time. Sorry Crown. The other products were much better.

Used Crown Heritage Paint in Twine to cover a wall previously painted with Craig and Rose in mid-blue. Totally hopeless at covering the old colour. Paint is far too watery. I've done all the decorating at home over the past 30 years and never come across paint this hopeless. A waste of time and money.

I purchased a 10 litre tub of white emulsion paint from Wicks diy only to find out that Crown paints and Wicks say that this is a cheap low quality paint and that it would take 3 or 4 coats of paint to properly paint a wall and that if I want proper colour and coverage I should buy a quality paint
So I did I bought a tin of Dulux

Rubbish paint coat after coat an still patches also try with a brush still the same pob as use fallow an ball
Will never use crown Rubbish again

OK paint, but the plastic can they use is VERY weak. As I picked it up, the handle slipped from my grip, dropping 8" maximum onto the patio. The base cracked and detached from the can and all 5L of paint was dumped onto the flagstones. It took an hour and a half with a pressure washer and broom to clean up the resulting mess. This would never have happened with a traditional metal can!! Additionally, these plastic containers are not likely to get recycled, so they will end up in landfill or the ocean somewhere. I won't be buying any more Crown paint in cheap plastic containers in future. Shame really, as the paint was pretty good....

Awful stuff,purchased the Matt white emulsion,has totally ruined my kitchen,absolutely awful.

Bought "Mellow Sage / Silk" for a project. Worst paint I have ever used. Having to apply coat after coat but still patchy. Uneven coverage. Even tried sanding and sealing a 3rd coat before applying a 4th and 5th. Still an awful finish.
In 40 years of painting, I have never experienced such a terrible product. This should be removed from the consumer market.

White Matt emulsion, DO NOT BUY!!!!
3 x 5ltr tubs on 3 wall and a ceiling and still patchy, I purchased 3 tubs to paint my living room and dining room but used it all on the living room, off to buy Dulux tomorrow.
Lesson learned, buy cheap pay twice

The paint is like wallpaper paste, it's absolute rubbish

Awful paint,
Ivory cream, walls and ceiling,
Extremely patchy, separates on the wall, 3 coats and still looks very patchy, the paint just don't want to stick to the wall,
I'm no professional,but have been painting my homes for 30 years, never experienced paint like this!
We used farrow and ball in our lounge last week, yes more expensive but results are amazing,
Won't be buying crown again and most likely going to skip this paint and buy f&b.🤬

Bought a tin of Crown Satin Quick Dry to do the skirting boards. Despite stirring it thoroughly four times, it remains runny and leaves a patchy drippy finish. Total waste of money and will now have to sand the skirting boards again and buy a better product.
Update: The shop where I bought it were very helpful and happy to refund and Crown Paints were quick to respond to my query and were very helpful.

Bought 4 tubs of white crown emulsion for a renovation project...spent yesterday applying 2 coats to the walls and it is like water despite being stirred thoroughly before use. This morning went to check on second coat and appears patchy and like chalk texture on the walls!..returning all other unopened tubs to the store for a refund today..awful!!..not using Crown again. Disappointing as I thought i was buying a quality product..dont waste your time

I am absolutely disgusted at the customer service I have received from this company. I feel completely ignored and unimportant to them. This issue started back in July when I wanted to order a specific wallpapering table from in store. The manager could see the item on her computer system but was unable to put the order through. I tried to get in touch with Crown via one of their websites but the message wouldn’t send, so I sent a screenshot through their Facebook page. 3 weeks later they finally replied and said that the support team would be in touch asap. On 22nd of Aug I messaged again to say no one had got in touch. I have not had a response to date.

You might be thinking ‘why bother, just buy it from somewhere else’. Well that’s what I ended up doing but it was the principle of the matter. I am a professional painter and decorator and regularly visited the store for my supplies and felt that I at least deserved a response. So I decided to put a complaint in. I sent an email on 27th Aug to the store manager and asked her to forward my complaint to head office (which she later confirmed that she had) and again to date I have received no response whatsoever.

I then decided in October to send them a message through another of their websites and received a response back which showed that they hadn’t bothered to read what I’d written as they asked for information from the paint tin. I replied with a forwarded message of the one I sent to the store. Again no response to date.

I needed some materials a few days after that so I went into the Crown store and told the manager that I was really dissatisfied with the lack of response and would be taking my business elsewhere. Which I did.

I was recently browsing Trustpilot for something else and saw Crown on here, with an email address that I hadn’t tried. So I forwarded everything to them on 14th Nov and received a reply to say that someone would be in touch with me. Guess what? They haven’t.

I’d advise anyone thinking of using Crown to avoid them like the plague. I was only getting in touch with them originally because I wanted to SPEND money with them, not because I had a problem (in the beginning). I have spent £1,483 with them since the beginning of this calendar year and they don’t give a toss about me. Do yourself a favour and buy your paint elsewhere, as I now do.

UPDATE May 2025

So Crown replied to my review below asking me to email them - I did that within days of the response and you’ll never guess what….. THEY DIDN'T REPLY AGAIN!!! Absolutely disgusting. I am so glad I switched to Tikkurila, they have been fantastic over the last 6 months.