Products arrived damaged after they were unpacked. Emailed the company immediately with photos. Followed up the email later that day. No response so I emailed again yesterday. No response. So I messag... Voir plus
L'entreprise a répondu
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Products arrived damaged after they were unpacked. Emailed the company immediately with photos. Followed up the email later that day. No response so I emailed again yesterday. No response. So I messag... Voir plus
L'entreprise a répondu
First time I have purchased from Crytec and was unsure at first! How wrong I was, fantastic 7 tonne log splitter, great price and delivered super fast. Fitted together easily and is engineered to la... Voir plus
Purchased a compressor that developed a leak from the compressor to air tank after 11 months of use, rang Crytec and a new pipe was delivered next day. Fantastic service, from the moment of contact it... Voir plus
I was dubious of purchasing Chinese machinery, however Crytec made it easy, having a person you can talk to in the UK was great. My digger arrived same day (actually within 7 hours of ordering) I foll... Voir plus
UK Based business Providing products across several sectors, mainly focusing on the construction, forestry and Garden sectors
Unit 3 - 4 Sheepbridge Lane, S41 9RX, Chesterfield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The customer service was excellent and helped me with all my needs.
Placed a pre order for a mini excavator from the guys at Crytec.
Very well informed and kept up to date with arrival of machines to uk.
As soon as they reached Crytec I was informed and the machine was pdi’d greased, lubed and fuelled up and delivered to us.
Minor damage to the seat by the courier on delivery. As soon as I notified the Crytec team they hand a replacement sent out immediately.
Fantastic customer service and a happy customer that would recommend the Crytec team to anyone.
Ordered new toolbox and it came in good time. It was badly damaged under the packaging. On contacting the company they immediately set about sorting me out with another. It arrived two days later. Great service.
Brilliant great quality and fast delivery, easy to assemble and a free pressure washer, what's not to like 👍
First time I have purchased from Crytec and was unsure at first! How wrong I was, fantastic 7 tonne log splitter, great price and delivered super fast.
Fitted together easily and is engineered to last. I live in rural Wales and have had no hesitation recommending to all around me who depend on our log burns.
100% guys
Fast and efficient service, kept informed of delivery, delivered at stated time.
Excellent product and service delivered very quickly. Had a slight technical question and was answered within 5 minutes 10/10 will be buying from you again
Very good in all way delivery with in the 3 days phone call from the factory a day before and phone call of the driver 20 mins away payed on Apple Pay so 2 minutes to place my order and got it with in the 3 days and the quality is really good 👍🏻
From order to delivery Crytec were excellent - as ever!
I purchased a skid steer from Crytec Limited and unfortunately the entire experience has been extremely disappointing. When the machine arrived, it was in noticeably poor condition—much worse than described. There were multiple issues with the unit that made it unusable for my needs.
I returned the skid steer and was told a refund would be processed, but two weeks later I still have not received my money back nor have I been given a clear timeline.
I’ve attempted to contact the company several times with no meaningful response.
Overall, the condition of the equipment and the lack of communication or resolution on the refund have left me dissatisfied and frustrated.
I cannot recommend purchasing from Crytec Limited based on my experience.
I’m also currently in contact with trading standards and will be seeking legal advice for my refund as they keep telling me it’s been sent and I’ve called my bank who can NOT see this refund!!!

Réponse de Crytec Power
What an amazing Company. Not only did my tracked dumper turn up very prompt, it came with an entire service tool kit and lots of extras. I did not expect so much to turn up. Thank you and what an amazing product the CRD 80H-K hi tip tracked dumper is. Half the price of the JCB ! Honestly look this company up and see the products, you will not regret it.
Good quality machine.And cheap great price.delivered quick
Spent £11,000 with crytec and I’ve had issues with the skid steer since it was delivered. Very poor communication and complete silence from them now.
I will now be seeking legal advice as the machine is not working at all. Do not waste your money on this rubbish

Réponse de Crytec Power
Excellent entry level Heavy Domestic / light commercial 7 hp 4 inch chipper
Great company to do business with. There was a small issue with the trailer but this was rectified quickly and professionally.
Bought a new chainsaw via ebay and at first sight it looked good.
Before assembly I always check a saw over then fill all fluids. Saw started after 2 pulls and ticked over absolutely fine. However on leaving the saw to run for over 10 minutes, there was absolutely no oil flow. On further investigation there's no oil pick up pipe fitted.
Contacted them about it and although extremely busy they did get back in touch.
A new chainsaw has been sent out in exchange for the old one. Returning the old unit was completely handled by them at no cost to me.
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