Currie Motors Group UK Avis 

I recently had my service and MOT completed at Currie Motors Isleworth, and I am thoroughly impressed with the excellent service I received. I would like to extend a huge thank you to Natasha, who called me the day before my service was due. I mentioned my disability, and she went above and beyond to ensure I was well looked after while waiting for the Service and MOT to be completed. Her thoughtful care truly made a difference.
I’d also like to express my gratitude to Christopher. I called back for a copy of my service history for the last 5 years, and he was incredibly polite, professional, and helpful. He managed to assist me efficiently, and I greatly appreciate his support.
A big thank you to the entire team at Currie Motors Isleworth for their exceptional service. Since my first visit back in 2004, I’ve always received nothing short of professionalism. 10 stars for the team!

Ps I also want to say a special thanks to the young man who took my keys when I arrived.. he's been around for at least 10 years or more , but I have to apologise as his name escapes me (I think it's Chris on the front desk with glasses).. He has always been extremely helpful and professional!

Good service, excellent input from Chris de Bruyne

The star this time around is still Christopher. It is his second nature to help and deliver a fantastic job well done! Kudos Christopher 👏

We have hired three times from here . By far the best hire company around. The service we had from John was friendly and efficient. The cars are immaculate and reasonably priced . Upon returning and being checked we had confidence in the fact that little damages wouldn't strangely appear as has happened to us with other companies. We would definitely recommend the branch in Waltham Abbey.

I had an issue with clip on rear trim on my Toyota Auris,always recommended Currie Motors Isleworth as ive had a previous experience with the bodyshop had my car repaired ,the Bodyshop Manager Raj told me after i called them to ask them for advice on the clip repair and to get it looked at ,Raj was so brilliant when i got to the servicecentre,he said not a problem,book the car in and he and his bodyshop technicians got it sorted very quickly,asked me to get a coffee in reception, and ten minutes later sorted the issue,like the Currie Motors motto says in theirservicecentre,Nice people to do business with,Raj and his bodyshop team the are just brill and fantastic,people are first to complain about poor service,but at this service centre, Currie Motors Isleworth its the best in West London, thanks to the Manager Raj and his team,they get things sorted;no time wasting etc,and they get you on your way happy,just super customer care.Thankyou Currie Motors. This kind of service is very rear. You got the best staff here ,People take your Toyota to this dealership,you will leave happy. Steven Eagell need to look and take note at this kind of customer service.

I brought my car at the beginning of December from Currie Motor Kingston and although the service was great to begin with, I am now not happy. I have now called 3 times and emailed three times to ask for something in writing about the warranty- it would only be a one sentence email but I just want it in writing that if I go to a non-Toyota garage, the warranty still lasts for 3 years if they use Toyota parts for the service. I have even spoken to the manager Zuzana and have not received a response despite her guaranteeing that she would send me the email.

I also am querying my rearview camera- the position has changed whereby I can now see half of my number plate and although the manager checked with the garage team, they said that it's normal and the position of the camera has changed, but I'm not sure why this has happened, especially as it happened just 2 days after buying the car.

Not at all impressed with them, considering I am a repeat customer, don't think I will be going back in the future.

My vehicle was serviced on 2/1/26. On 4/1, I wanted to check the windscreen washer fluid before my daughter drove to Cambridge. When I opened the bonnet, I noticed that the radiator cap was missing. I looked around and found it at the bottom of the windscreen.

I called them on 5/1, and they contacted me on 6/1. I was offered £50 off my next visit. However, I do not think I will use their services again. My daughter was very lucky that I checked the car before the journey; otherwise, the car could have broken down somewhere on the M25 or M11.

Their website states “trained experts at your service,” which I find questionable given this experience. I sent my car for servicing, not to create problems.

Very poor quality, please avoid, definitely do not do your service here unless you want to be ripped off and end up finding your car in a worse state than before service! I had a routine service here, was told wipers needed replacing (they were completely fine) air con needed cleaning regas etc… charged well over 600 pounds, ended up with faulty wipers which do not work and leave a scratch water mark distorting driving vision constantly. Customer service team dismissive and unhelpful. Worst experience ever, extremely disappointing

Support and customer service provided by Rashan near Kingston was ontime, seemless and top notch.

Dear Sophie,

Your response is unacceptable. It is clear no meaningful investigation took place before replying. Your message appears to be a generic attempt to protect the dealership’s public image rather than address the concerns raised.

Had you reviewed the email correspondence from the Sales Agent, you would see the facts support my complaint regarding unprofessional tone, dismissive behaviour, and refusal to engage with evidence and market comparisons.

Your statement that you can only offer what you believe a car is worth does not explain why your valuation was significantly below market norms and inconsistent with multiple other official Lexus dealers. This is a serious failure of standards and reflects poorly on the Lexus brand.

I request that this matter is escalated to Lexus UK for a full review. I am confident that Lexus UK, upon reviewing the facts, will agree my concerns are justified.

Mr Ladwa

Disappointing experience, below Lexus brand expectations

Advice to prospective customers: proceed with caution.

My experience with this Lexus dealership was disappointing and fell well short of the standards one would reasonably expect from a prestige brand.

In particular, my dealings with James Greenaway were marked by a lack of professionalism. I found the communication dismissive in tone and, at times, suggestive that I lacked understanding as a customer, rather than engaging constructively with evidence and market comparisons provided.

The trade-in valuation offered for my vehicle was significantly below market norms and inconsistent with offers from other official Lexus dealers. When this discrepancy was raised, it was not addressed substantively.

Customers typically choose Lexus because of its reputation for integrity, transparency, and high-quality client care. Unfortunately, that expectation was not met on this occasion. I ultimately received a far more professional and commercially reasonable experience elsewhere within the Lexus dealer network.

Recently had my car serviced at Toyota Currie Motors Isleworth and the business was a pleasure to deal with. Jason and the reception team were all extremely helpful, friendly and knowledgeable. I was kept updated regularly as to what work was required and when the car would be ready. I will definitely be returning here .

Just popped in to get a headlamp replaced at short notice. Excellent service and Chris De Bruyne could not have been more helpful

I would like to both praise and thank Philip Greally for the first class customer care that he provided recently. I visited the Lexus Showroom to look at the LBX. Philip was brilliant! He gave me so much time, answered all of my questions very thoroughly and even arranged for a test drive. A few days later Philip patiently repeated the same process with my wife so that we could both see the car together. We both really liked the LBX and have now ordered the car.
At no time did we feel rushed or under any pressure, and thanks to his thoughtful manner and great customer care, he ensured that our visits to the showroom were a great experience. Philip made everything so straightforward. He is a real asset to The Lexus sales team and we are very grateful that we were so ably assisted by him. Thank you very much Philip, excellent service and we recommend you with the highest endorsement!

Denise and her wonderful team serviced my car at short notice. They gave me an honest appraisal which was affordable and undertook the work quickly and efficiently. Then just to crown it all my car was returned clean and shining. Wow

Once again What a amazing experience!! The team at was absolutely incredible, especially Zuzana, and Alex who went above and beyond to help with the finance approved, Answered all the questions asked with detail Not only was the team and their service great, cannot wait to collect the car I would love to recommend anyone to go and see Zuzana and Alex in curries motors Kingston if you are looking to get new or used car

I took my car in for its scheduled service and the experience was fantastic. The work was completed in the morning within just a couple of hours, and everything was handled smoothly and professionally. The team also provided helpful advice throughout the process.

A very special thanks to the service adviser, Mariam Seroukh, who was outstanding. She looked after me from the initial booking right through to the end.

Thank you, Currie Motors Isleworth.
Highly recommended!

Crikey I must have a short memory - just took my Lexus NX in to get serviced and for the 3rd time they found a foreign object in the tyre, with an unrepairable puncture. Happened in 2020 and 202I and now again in 2025. Low mileage, no tyre pressure drop, and no nearby building work. Co-incidence or just plain unlucky? I will never know as didn't scan the tyres before dropping off, but makes me suspicious and as no one was available for service drop off at 8am, I didn't have the chance to joke about finding nails in my tyres again, like I have done in previous years.

Was easy to sell and buy car same day. Dimitri made it easy and continued to check to see if I was happy with the car.

We recently bought a new C-HR which is our second Toyota from Currie Motors (we also have a Yaris Cross). We have found the staff to be "nice" (as claimed in their slogan), but also helpful, honest and down to earth. Mehdi did a great job getting us the car we wanted, despite some hiccups along the way due to what Toyota was able to supply (spec, colour etc). He was proactive, responsive, clear and fair in terms of negotiation.
Also a word on Toyotas generally - they are really good cars: they are well built with clever and stylish design and have a great reputation for reliability.... the 10 year warranty gives comfort that Toyota back their product.

Mariam and the team were excellent and very helpful.
Thank you Mariam for helpful tip with the battery.