D'Addario & Company, Inc. Avis 

344
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer service responded quickly to my question about using the Humidipak on an archtop guitar. Rather than trying to sell me something, they told me that archtop guitars do not require humidifying,... Voir plus

Noté 5 sur 5 étoiles

I had questions about the Humidipaks and Hailey answered all of my questions promptly. The paks are keeping my vintage Kay parlor guitar in prime condition. I have been using their products for many y... Voir plus

Noté 2 sur 5 étoiles

Most guitars are about 36 inches from ball end to tuning the D key so D'Addario at 37 inches are usually fine. However if you have a Bigsby fitted (as I have to three of my guitars) or you have a ful... Voir plus

Noté 5 sur 5 étoiles

I use D'Addario Evans drum heads and have always had high quality, excellent drum heads that perform and hold up great. Also, their customer service has been great. Recently, I ordered a custom bass... Voir plus

À propos de l'entreprise

  1. Fabricant

Écrit par l'entreprise

Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

344 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(344)

163 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My Favorite Guitar Strings

My favorite guitar strings! Anytime I've tried a different brand, my guitars feel and sound "off," so I always end up coming back. Any issues I've had shopping online with them were resolved by customer service in literal minutes.

16 juin 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thanks for your review, Austin! We're so glad to hear that you're enjoying the strings!

Noté 5 sur 5 étoiles

Excellent customer service

Great communication, great strings, and on call communication is wonderful all around.

15 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, and thank you for choosing D'Addario!

Noté 5 sur 5 étoiles

D'Addario Strings sounds so great

I use D'Addario Strings since the late 70's last century. And that time of using speaks for the quality of the strings. On all my recordings you can listen to the guitars playin that strings. It sounds so great.
And since a few years I'm a member of the Players Circle, that's a great tool to win some points to get some goodies from D'Addario. You just convey the code, that's given for every D'Addario Product you bought, and than you get some points, nearly 10 % of the value of your product. Good idea D'Addario!

11 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thank you for choosing D'Addario, Andy! We're so glad to hear that you're enjoying the strings and Players Circle! We appreciate your feedback.

Noté 5 sur 5 étoiles

D'Addario has the absolute best customer service

D'Addario has the absolute best customer service that I have ever dealt with. They know how much musicians depend on their equipment, and the quality of the products are reflected in their honor to back up everything they manufacture to meet our rigorous needs.

11 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, Frank! We appreciate it, and thank you for choosing D'Addario!

Noté 5 sur 5 étoiles

The customer service department was…

The customer service department was very prompt in addressing my concern and responded within 12 hours. I addition, my concern was resoved in excellent fashion. It is a pleasure to deal with companies such as D'Addario that repsond quickly and resolve your issue quickly.
Thank you D'Addario

Scott N.
Drummer

10 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

I had an issue with one of the strings…

I had an issue with one of the strings in a new set that I ordered. I contacted customer support, and I could not be happier with my experience with George case (304209). George was prompt in handling my issue and made sure I was taken care of. Thank you George!

9 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, John! We're glad to hear that the issue was handled promptly and to your satisfaction! Thank you as always for choosing D'Addario

Noté 5 sur 5 étoiles

They love what they do

They love what they do! Best customer service!! :)

9 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thank you for your feedback, and thank you for choosing D'Addario!

Noté 5 sur 5 étoiles

Problem with an Evans snare drum head

I recently had an issue with an Evans snare side head. I emailed D’Addario and in a day or two they answered. The email was from Hailey which asked me to send her make some information. I sent Hailey back the information and the next Hailey solved the issue. Thanks Hailey and everyone at D’Addario
George

5 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thank you for providing your feedback, George! We hope you're enjoying the new head! Thank you for choosing EVANS/D'Addario!

Noté 5 sur 5 étoiles

Quality, excellence, and safety

I’ve been choosing D’Addario for years to stock up on supplies for my guitar gear. I’ve always found the products I’ve purchased to be easy to use and durable when it comes to maintaining my instruments, which encourages me to stay up to date on their latest offerings.

9 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thank you for continuing to choose D'Addario, Daniele! We're so glad to hear that you're enjoying the products

Noté 4 sur 5 étoiles

i love d'addario

i love d'addario, the only problem we had was a misunderstanding

8 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback Jacobo, and thank you for choosing D'Addario!

Noté 5 sur 5 étoiles

D’Addario makes the best stick and…

D’Addario makes the best stick and drumheads best suited for marching band. Their Promark artist signature sticks are top notch compared to some other sticks offering great variety, feels, and tones you’re looking for in your playing. Evans Drumheads offer the best tonal and snappy heads for the high-tuning for a marching drum. Their practice pad have the be the best, and it is what I recommend to most people starting out. You can never go wrong with Promark or Evans.

17 décembre 2025
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, Kirk! We're so glad to hear that you're enjoying the sticks. Thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Shopping, string recycling, other

I contacted D’Addario via email about removing an item I put in the cart to check on a price, but not see the remove button to remove this item. I received a prompt reply to my question as well as other questions I had about string recycling. They were quite detailed in their response and answered all of my questions completely. It is good to know that their businesses out there that actually read emails and response promptly with helpful information (as well as offering a great products).

18 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, David! We're glad to hear that your questions were promptly answered! Thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Great customer service

Great customer service which is hard to find lately in the US. Products come and go- people that solve your issues with those products are what matters. This company knows how to treat its customers.

1 juin 2026
Avis spontané
Logo de D'Addario & Company, Inc.

Réponse de D'Addario & Company, Inc.

Thanks for your feedback, Daniel! Thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Son muy fiables con sonido muy equilibrado

Llevo bastante tiempo usando las cuerdas d'addario EJ 45 porque me parecen fantásticas.

6 avril 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

¡Gracias por tus comentarios! Nos alegra mucho saber que estás disfrutando de las cuerdas. ¡Gracias, como siempre, por elegir D'Addario!

Noté 5 sur 5 étoiles

A trustworthy brand that truly understands musicians!

I have been using various accessories from D'Addario for both my electric and classical guitars, and they never disappoint. They are a highly trustworthy company with a real focus on customer needs.Their XT strings are phenomenal for tone and durability, but I also rely heavily on their other gear. The Micro Headstock Guitar Tuner is incredibly discreet and accurate, and the Humidipak system keeps my classical guitar perfectly protected. If you want a brand that listens to musicians and delivers consistent premium quality, D'Addario is the absolute best!

15 avril 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback, Marius! We're so glad that you're enjoying the products. We appreciate your feedback, and thanks as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Searching high and low…

I have been searching high and low for a neck strap for an 'out of the norm' instrument ...an ophicleide. The challenge has been finding one that is sturdy enough for an eleven pound instrument, but also able to adjust to a fairly short length (~18 inches). Steve fielded my question, and confirmed with his production team that a Rico Alto Sax strap would be strong enough to support the instrument. The strap arrived soon thereafter ...and it's Great! Superb strap construction, and a breeze to adjust! I am more than a satisfied customer ...I have a new company to do business with, and share with my musician friends. Thank you D'Addario ...thank you Steve!

1 juin 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

Thanks for your feedback! We're so glad to hear that you're enjoying the neck strap! Thank you as always for choosing D'Addario!

Noté 5 sur 5 étoiles

Sto provando i loro prodotti

Sto provando i loro prodotti , pelli Evans e mi sto trovando molto bene ,

Ho avuto un problema con una loro pelle e la loro assistenza è stata eccellente!

1 mai 2026
Avis spontané
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Réponse de D'Addario & Company, Inc.

¡Gracias por tus comentarios! ¡Nos alegra saber que estás disfrutando de los parches de batería! ¡Gracias por elegir EVANS!

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