Staff are very attentive and polite. It would have been a 5 star review but the sunglasses I had gone to collect were not correct. The problem was discussed and will hopefully be resolved when I retur... Voir plus
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Lisez les avis des autres
The service was first class. Staff with great knowledge, patience and support. Communicating the process and explaining findings in a simple way, and giving financial and lens options to suit. They us... Voir plus
Really great customer service. Just really impressed with the explanations. Not once did I feel like they just wanted my money or for me to buy unnecessary add ons etc. The team at Bluewater were... Voir plus
I want to sincerely thank Mr. Nicholas Aliwell for the outstanding care I received during my recent eye test. Unlike my past experiences where junior staff handled many of the tests, Mr. Aliwell... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At David Clulow Opticians, we pride ourselves on delivering more than just eye care — we combine expert knowledge, advanced technology, and a personal touch to make every visit exceptional. What sets us apart: Expertise you can trust – Our optometrists, bringing decades of experience and meticulous attention to detail, ensuring precise eye exams and tailored advice. Cutting-edge technology – We use the latest diagnostic and lens-fitting equipment to monitor eye health and provide the best vision solutions. Stylish, wide selection of frames – From designer brands, such as Chanel, Prada, Oliver People, RayBans and many more, our carefully curated collection ensures you find frames that suit both your style and needs. Personalised, friendly service – Every patient is treated with care and attention. We listen to your concerns, explain your options clearly, and guide you through the process with patience and professionalism. Commitment to quality – Whether it’s glasses, sunglasses, or contact lenses, we stand by the quality of our products and services.
Coordonnées de contact
Royaume-Uni
- www.davidclulow.com
4,3
Excellent
562 avis
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Eye Examination
What a nice guy Tam is, friendly, courteous, the perfect gentleman. He made the eye examination a breeze! The girls were lovely too, very honest and helpful in their opinions. Would definitely recommend this branch of David Clulow.
17 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Hi Heather,
Thank you for the review, we appreciate you taking your time to write us a review.
Kind Regards
Customer Care Team.
We felt that the eye test was very…
We felt that the eye test was very thorough and all critical matters were covered. Androulla Chillides was excellent in the customer service function and helped us choose suitable new frames and lenses and with the after care service. A true asset to the firm.
29 octobre 2025
Avis spontané
Awful in shop experience but great Customer Care!
Following on from the below experience , had a really positive experience with Andrea from the customer care
Team ( I think!) who was extremely helpful and agreed to keep me in the loop as to the progress of the order. This restored my faith in David Clulow!
Awful in shop experience at Cornhill. 7 days after order ( time I was told they would arrive) not even dispatched. Real annoyance was the response from the woman - well they’re not here then. Wouldn’t mind if they were rushed off their feet. I was the only customer. Not even an offer to chase.
18 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Dear John,
I’m really sorry to hear about your experience at our Cornhill store. This isn’t the level of care or communication we expect our customers to receive, and I completely understand your frustration — especially with the delay and how the situation was handled in store.
Just to clarify, most of our orders take up to 10 working days to arrive, as we don’t usually use frames from the shop display and lenses are made to measure, Your order is produced as a complete job in our labs and sent directly to us — but this should have been explained clearly when you placed the order.
I’ll be looking into this personally so we can address it properly and make sure you receive an update tomorrow.
Once again I can only apologise for the inconvenience.
Thank you for bringing this to our attention.
Kind Regards
Customer Care Team
Réponse de David Clulow Opticians UK
Dear Hamid, Thank you so much for your kind review.
Kind Regards
Customer Care Team
I been going to David Clulow in Neale…for the service and knowledge.
I been going to David Clulow in Neale street in Covent Garden for about 12 years.
I only buy my Cartier frames and lenses from there.
I been seeing Gareth from the beginning to measure my eye sight.
Jordrie, was an excellent person to help me selecting the right frame. I bought myself another Cartier frame,
and can not wait till I have them with me. Everyone in the store are always very kind and helpful to me.
16 novembre 2024
Avis spontané
Réponse de David Clulow Opticians UK
Dear Saul, Thank you so much for sharing your wonderful review and for being a loyal David Clulow customer for over 12 years. We truly appreciate your continued trust in us, especially for something as important as your Cartier frames and lenses.
It’s fantastic to hear that Gareth has been able to support you from the very beginning with your eye care, and that Jordrie provided excellent guidance in helping you choose your latest Cartier frame. We’re thrilled that you found the perfect pair and can’t wait for you to receive them.
Your kind words about our team mean a lot to us. We’re committed to providing a consistently warm, helpful, and professional experience, and it’s always a pleasure welcoming you into our Covent Garden store.
Thank you again for your loyalty — we look forward to seeing you soon!
Kind regards
Customer Care Team
The usual excellent professional…
The usual excellent professional service from the team at Cornhill
12 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Dear Jeremy, Thank you for your kind review! We’re delighted to hear that you received the same excellent and professional service you’ve come to expect from our team at Cornhill. We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind Regards
Customer Care Team
Exceptional Service from the Nottingham…
Exceptional service from the Nottingham team, lovely environment, a good selection of designer brands.
Optical examination was very comprehensive and experienced some new tests.
Thanks Gavin and Lumi for your expert assistance looking forward to new glasses
15 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our Nottingham team and enjoyed the welcoming environment and selection of designer brands.
It’s great to know that your optical examination felt comprehensive and that the new tests were helpful. Gavin and Lumi will be thrilled to hear your kind words — they take great pride in offering expert guidance.
We hope you love your new glasses and look forward to welcoming you back soon!
Kind Regards
Customer Care Team
Brilliant service in Oxford
Brilliant service in Oxford. Fast, caring, and professional. Thanks!
11 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Thank you for your wonderful feedback! We’re delighted to hear that you received fast, caring, and professional service at our Oxford store. Look forwards to seeing you back.
Kind Regards
Customer Care Team
I received excellent treatment from…
I received excellent treatment from both the optician and Michelle. They were friendly, provided an excellent technical service, answered all my questions and earned their top 5 star ratings.
11 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Dear Ron, Thank you so much for your wonderful review! We’re delighted to hear that you received excellent care from both our optician and Michelle. It’s great to know they provided friendly, thorough, and knowledgeable service and were able to answer all your questions. Your 5-star rating means a lot to the whole team. We look forward to welcoming you back again soon!
jem was so lovely and helpful
jem was so lovely and helpful! over all brilliant experience because of her
13 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Dear Aisha, Thank you so much for your lovely review! We’re delighted to hear that Jem made your experience so positive. She’ll be thrilled to know her helpfulness and kindness made such a difference. We’re glad you had a brilliant visit and look forward to welcoming you back again soon!
Kind Regards
Customer Care Team
The staff were truly great
The staff were truly great! Found the exact pairs for me
11 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Thank you so much for your kind review! We’re delighted to hear that our team was able to help you find the perfect pairs. It’s always wonderful to know our staff made your experience a great one.
And just a reminder — you’re always welcome to pop into the store anytime for adjustments or a complimentary clean. We look forward to seeing you again soon!
Kind Regards
Customer Care Team
Réponse de David Clulow Opticians UK
Thank you for your review.
Kind Regards
Customer Care Team
Brilliant customer service and lots of attention to detail
I have been using David Clulow for my spectacles for the last 10 years, first in Cambridge and then in London. The service is consistently high and reliable. I am particularly indebted to Juli and Lucilia at the Neal Street store. They are committed to delivering the best possible customer care, incredibly patient, and very charming. I appreciated the style guidance and spectacle tips! It's always a pleasure to come in. Thank you again.
21 octobre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Thank you so much for your wonderful review and for being a loyal David Clulow customer for the past 10 years. We’re delighted to hear that you’ve consistently experienced high and reliable services.
Juli and Lucilia will be thrilled to hear your kind words — they truly take pride in offering patient, attentive, and charming service. We’re glad you found their style guidance and spectacle tips helpful, and it’s always a pleasure to welcome you in.
Thank you again for your loyalty, and we look forward to seeing you again.
And just a reminder — you’re always welcome to pop into the store anytime for adjustments or a complimentary clean.
kind regards
Customer Care Team
Great David Clulow in Wigmore Street
I am incredibly satisfied with my experience at David Clulow! Asal and Ruqaiya were truly outstanding—friendly, professional, and extremely knowledgeable. They took the time to listen to my needs and helped me find the perfect glasses that suit my style and vision. Their attention to detail and genuine care made me feel valued every step of the way. I couldn’t be happier with the service I received. Highly recommend!
8 novembre 2025
Avis spontané
Réponse de David Clulow Opticians UK
Dear Gabriela, Thank you so much for your wonderful review! We’re thrilled to hear that Asal and Ruqaiya provided such friendly, professional, and knowledgeable service. It’s fantastic that they were able to listen to your needs and help you find the perfect glasses while making you feel valued throughout the process.
Your recommendation means a lot to us, and we look forward to welcoming you back to David Clulow soon!
Had a fantastic experience during my…
Had a fantastic experience during my recent visit to David Clulow Victoria, Sam conducted my eye test with such care and professionalism, making the whole process smooth and reassuring. Clint was brilliant, helping me choose the perfect pair of glasses with patience and great advice. Both were friendly, knowledgeable, and genuinely attentive. I left feeling well looked after and excited about my new specs. Highly recommend!
10 novembre 2025
Avis spontané
I have been looked after at David…
I have been looked after at David Clulow for over 20 years. They are always brilliant. Very courteous, approachable, knowledgeable and caring. My Optician (Gary) has never let me down, and I trust him implicitly. Thank you for great service.
6 novembre 2025
Avis spontané
I came for eye test and new lenses
I came for a eye test plus new lenses in my Lindberg glasses (2 Pairs) I was told that it was preferable to have complete new glasses as they could not guarantee the frames would not sustain damage in the removal/relacement! I have since been told at another branch this is rubbish, I shall not return to Wigmore Street. The Lindbergs are Great though!
19 mars 2025
Avis spontané
Excellent and friendly service always.
Excellent and friendly service always.
Reggine Aisha Sarah
8 novembre 2025
Avis spontané
Nicola was amazing at fixing my…
Nicola was amazing at fixing my glasses, the staff was extremely friendly as well.
8 novembre 2025
Avis spontané
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