The full team at DCL is always incredibly helpful and never feels like you’re speaking to someone doing you a favour. Their outstanding customer service ensures they try their best to match any price... Voir plus
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Lisez les avis des autres
I would just like to thank Jill & Kerry for all their kind help for putting up with me why renewing my insurance today, many thanks again Gary x
I spoke to Jill today when renewing my insurance. She was very friendly,polite and helpful while quoting me a very good price. Explained everything in detai,you really couldn’t ask for more.The best... Voir plus
I received a cheaper quote from another company arround £200 cheaper than DCL renewal offer. I spoke with lady Jill and after discussing with her Manager she reduced my quote to £250 pounds which was... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Coordonnées de contact
19 West Street , SM5 2PT, Carshalton, Royaume-Uni
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excellent
2 k avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Hi, I have given a reviews and 5 star service by Yohaan
Hi, I spoke to Yohaan and was advised and helped in wonderful way and he has cleared explained about my car renewal and pending claim and the cost of insurance premium and refund in case of non fault which is non fault. I m satisfied and happy to renew. Thank you very much fir excellent service by Yohaan
Best regards
15 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yohann and his manager.
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very helpful and affordable price
Very helpful and affordable price. Just renewed my policy as I’m very satisfied with the service and price.
12 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Easy and smooth experience with Matthew Santos
Easy and smooth experience
13 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us.
Very helpful and always find something…
Very helpful and always find something extra at renewal time to keep you with them. Have been with them for many years now.
Mathew Santos this time around was really went extra mile to address my concern and helped me.
4 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Matthew and his manager.
VERY BAD IN CUSTOMER SERVICES
8 décembre 2025
Avis spontané
Réponse : DCL Insurance
We are concerned to see your review. We pride ourselves on our customer service and take such matters very seriously. After checking our customer database, we are unable to find your details on our system, could you please either contact us via telephone or email us, so we can investigate the matter further.
just renewed my insurance for the 3d
just renewed my insurance for the 3d
there communication was great easy to deal thanks jill
11 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
On my renewal today I received quote…
On my renewal today I received quote from another company which was nearly £150 cheaper then my renewal so spoke to a lively lady JILL she was helpful and kind she spoke to her manger and matched the quote .
Although you guys know how difficult is to pay this PHV insurance but good service make things little easier ..
another year with DCL
10 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Excellent Staff and great Company to deal with!
Always someone to speak to in a quick efficient way. All the staff are very friendly, courteous and helpful.
They always try to make sure that the customer is happy. I would not hesitate to recommend them to my colleagues and friends.
10 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Friendly helpful staff
Friendly helpful staff. Company is good for taxi car insurance. I have been with them for years
8 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Professional and Excellent service
Professional and Excellent service,
Many thanks Harry *****
9 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Highly recommended thank you Jill for…
Highly recommended thank you Jill for your help much appreciated.
9 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Seb Ruiz at DCL my Excellent insurance operator
Seb Ruiz at DCL my excellent insurance operator very professional. I have never had any problems regarding my insurance and got the best quotation for Hire and Reward insurance through them. I highly recommend them.
5 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Seb and his manager.
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I’m really happy with DCL
Absolutely fantastic i can recommend it 5 stars
6 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Jill was amazing and helped me transfer…
Jill was amazing and helped me transfer my policy to my new car and was just brilliant. I've been with this company for 7 years and it's in part thanks to people like Jill. Amazing service.
29 novembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good service the advisor savanna…
Very good service the advisor savanna helped me very polite and friendly cut down the price too very happy with the service I received
3 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Simple, Quick and Best quotation for Hire & Reward Insurance
Jill at DCL has been my insurance handler for the past 3 years running continuous. I have never had any problems regarding my insurance and got the best quotation for Hire and Reward insurance through them. I highly recommend them.
3 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
I appreciate Mrs Savhana and Mr Yohaan…
I appreciate Mrs Savhana and Mr Yohaan about discussing my renewal policy fairly. I have been wirh DCl for one year and i found its very good insurance company.
3 décembre 2025
Avis spontané
Réponse : DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Réponse : DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
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