Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Voir plus
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Lisez les avis des autres
Have been with dcl for over 15yrs.Great and professional service.Danielle Wakelin has been fantastic in helping me renew my insurance.She has provided a very professional and helpful.
Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back... Voir plus
L'entreprise a répondu
I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valua... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Coordonnées de contact
19 West Street , SM5 2PT, Carshalton, Royaume-Uni
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Thanks to Jill for getting to the point…
Thanks to Jill for getting to the point and sorting out the correct insurance on time with quality service without compromise.
Thanks to Adele for reminding me.
8 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Just renewed my insurance with DCL and…
Just renewed my insurance with DCL and great customer service and great staff Savhanna handled everything and give me good price
8 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Savhanna and her manager.
I renewed my Taxi insurance with DCL …
I renewed my Taxi insurance with DCL because they remained very competitive and were keen to keep my business.
I was quoted by Carolyn George who was very professional and always asked the best time to ring that suited me and was always on time.
Good price, good staff, faultless process.
5 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Carolyn and her manager.
Daniella was really nice and helped me…
Daniella was really nice and helped me through my whole experience with getting and sorting the car out
5 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
It's a great company to insure with
It's a great company to insure with. I have been with a lot of companies but this company is very nice and smooth also cheaper. Thanks DCL
5 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us.
Sebastian was professional,friendly &…
Sebastian was professional,friendly & helpful
5 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
GREAT INSURANCE COMPANY.
GREAT INSURANCE COMPANY.
Very professional people and always ready to help.
I'm with them for many years, very grateful for standing by me in tougher times..
Exceptional staff particularly Daniella, Jill, Cara.
Thank you so MUCH!
4 mai 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Thankyou for your kind and friendly…
Thankyou for your kind and friendly service Sebastian.!
And I really appreciated,for your discount to,this will help a lot for this hard day's.
Good bless you 🙏
30 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Jill was absolutely wonderful and very…
Jill was absolutely wonderful and very very helpful. Thank you Jill for your prompt and efficient service.
30 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Rotten service
Very horrible insurance company to deal with, they are happy to collect payment for insurance premiums from you, but when you make a claim, they turn their backs on you and becone COWBOYS, total dissappointment, insure with them at your own risk😡😡😡
6 février 2026
Avis spontané
Réponse de DCL Insurance
We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.
Excellent Service
This is my third consecutive year with DCL. The service I received from Danielle Wakelin was great. She's very friendly and professionally handled my request for a renewal, provided a good quote for me. Overall, the whole process was very easy. I would definitely recommend this company to others.
29 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
DCL something special in the Private…
DCL something special in the Private hire insurance business. This is my 9 th year with DCL (2026) continuing .Always try to offer decent price. Keep it up.
29 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
DCL teams are very helpful
DCL teams are very helpful. Excellent service. Thank you very much.
29 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Excellent service from Yohann!
Excellent service from Yohann!
He was helpful.......
28 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Always polite and friendly
Always polite and friendly. No hard sale. Have never had any problems with DCL insurance. Sebastian efficient and helpful. Thank you for your service.
27 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Great and quick service
Great and quick service. I like them that’s why I’m with them from last 10yrs .
27 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Réponse de DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Best is the game
The full team at DCL is always incredibly helpful and never feels like you’re speaking to someone doing you a favour. Their outstanding customer service ensures they try their best to match any prices. Special thanks for Yohann and Carolyn for helping with my renewal.
24 avril 2026
Avis spontané
Réponse de DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Carolyn and her manager.
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