Jeg ender alltid opp hos Desenio når jeg skal finne kunst til hjemmet. 🤍 De har så mange fine motiver og et stort utvalg i ulike stiler, så det er alltid noe som passer. Det eneste jeg virkelig sav... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Synes di størte tre rammene var ekstremt vanskelig og jobbe med og få bildet inni. Har bestilt godt over 15bilder og rammet hos dere. Bruker 2min og ta av alt av plast og få i nytt bilde på småe/ mell... Voir plus
I’m really impressed with Desenio prints. The quality is excellent, with crisp details and colours that look even better in person than online. There’s a great variety of styles to choose from, whethe... Voir plus
Skriften var ikke helt fin og rett på plakaten. Bokstavene ser litt ut som de ble trykket på på forskjellig tidspunkt slik at et ord ser ut som det består av flere individuelle bokstaver og henger ikk... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Når våre kunder er glade og fornøyde, Vi er glade og fornøyde!
Coordonnées de contact
3,9
Bien
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 65 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
hvornår kommer min pakke?
Super flotte plakater, og jeg glæder mig også til, at de kommer… men hvornår?
Jeg har ventet i over en uge (leveringen skulle senest være sket for 5 dage siden), og der er ingen opdateringer.
Når jeg tjekker online, står der blot, at den stadig kun er blevet bekræftet.
Jeg har skrevet til deres kundeservice to gange – første gang fik jeg et ligegyldigt svar, og anden gang har jeg slet ikke fået svar.
Jeg har ikke bestilt noget, som deres kundeservice ellers foreslår er varer med længere leveringstid.
Jeg må se tiden an, men er meget spændt på, hvornår der kommer enten en opdatering eller en pakke ind ad døren.
20 avril 2026
Avis spontané
Water damaged posters and a website that doesn't work.
Claims page doesn't let you send the claim. My wife got home to find a squashed open ended package that was left out in the soaking wet and damaged all the posters inside. I understand this is most likely the delivery companies fault but none the less I really struggle to understand why people use evri as a delivery company.
27 mars 2026
Avis spontané
Réponse de Desenio
Hi Jamie,
we are very sorry to hear about the condition in which your package arrived and the inconvenience this situation has caused. We completely understand how disappointing it must have been to receive damaged items, especially under such circumstances.
We would also like to apologize for the issues you experienced with the claims page. This is certainly not the experience we want to provide, and we appreciate you bringing it to our attention.
Although the delivery itself is handled by our shipping partner, we take full responsibility for supporting you and ensuring this matter is resolved properly. We have already contacted you via email to work together on a solution and will do our best to resolve this as quickly as possible.
Thank you for your patience and understanding.
- DESENIO
Helt håpløs og tungvint…
Helt håpløs og tungvint betalingsløsning med Klarna. Her skulle man kunne gå rett til Vips eller brukt Apple Pay i stedet for å bli tvunget inn på Klarna før man så kan betale med Vips! Kommer til å se etter andre steder å handle i fremtiden
23 mars 2026
Avis spontané
Réponse de Desenio
Dear Customer,
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
If you have any further details or if there’s anything we can do to rectify the situation, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
DESENIO
Veldig rask levering
Veldig rask levering!
god og hyggelig kundeservice og veldig bra produkter.
20 mars 2026
Avis spontané
Dyr frakt
Jeg synes fraktprisen er stiv sett i forhold til vekten og verdien på de to plakatene jeg kjøpte.
18 mars 2026
Avis spontané
Réponse de Desenio
Dear Elias,
We apologize for responding in English. Thank you for your feedback. We understand your concern regarding the shipping cost in relation to the weight and value of the two posters you purchased.
We always aim to provide the best possible service, and we appreciate you taking the time to share your thoughts with us.
Please note that the shipping cost also includes the handling and administrative costs associated with processing and shipping your order.
Have a nice day.
DESENIO
Enkel og grei bestillingsprosess!
27 février 2026
Avis spontané
Fade colors compared to what is in the website
Just recently bought plakater from Desenio.. Some colors were ok and the rest is like dull and it look like it is almost out of ink when in the illustration picture, the color (black to be specific should be like bright). It turned out to be like a photocopy 😬 They told me that they will deduct an amount from me
as fee to return it but it's not my fault that they sell different from website versus the actual lols. They should probably indicate in the caption that colors are faded or dull in actual.
18 février 2026
Avis spontané
Réponse de Desenio
Hi,
We’re sorry to hear that you’re not fully satisfied with your purchase. We understand how important color accuracy is when choosing art online. Please note that colors can appear different depending on screen settings, lighting, and devices, and this may affect how the final print is perceived compared to images shown on the website.
If you would like more information or would like us to look further into your case, please don’t hesitate to contact our customer service team. They will be happy to assist you.
Har kun motatt 3 av 4 plakater bestilt
Har kun motatt 3 av 4 plakater bestilt. Meget skuffet:(
13 février 2026
Avis spontané
Orders dont come through.
I placed an order multiple times, but none of them went through. I also sent emails, which they didn’t respond to. After that, I called them. They apologized and refunded my money, but if I hadn’t called, I would never have received anything.
3 février 2026
Avis spontané
Réponse de Desenio
Hi, thank you for sharing your experience.
We’re very sorry to hear about the difficulties you had placing your order and the lack of response to your emails. That’s certainly not the level of service we aim to provide. We’re glad you reached us by phone and that the refund was processed, but we understand your frustration that it required extra effort on your part.
Your feedback is important and will be shared internally so we can improve our order process.
/DESENIO
difficult returns
When there is an issue with the poster and I give it back, I have to pay for the delivery back. That is a bit unnecessary, I am not asking for a refund. Just asking another size of the poster because of an issue with the frame I have. Now I just order to complete the look out of 2. Would have easily fallen in love with the brand. But nope. Also weird that I have to sign AND PRINT a document while returning an item, also unnecessary.
5 février 2026
Avis spontané
Réponse de Desenio
Dear Elif,
Thank you for your review.
We try to make our return process as clear and transparent as possible. All details regarding returns and potential fees can be found on our website and in the Terms and Conditions.
If you have any further questions or doubts, please contact our Customer Service Team.
- DESENIO
Stort og godt utvalg
16 janvier 2026
Avis spontané
An extensive variety of art to choose…
An extensive variety of art to choose from,an easy and strait forward procedure to order and pay.👍😀
11 janvier 2026
Avis spontané
Ich lieb einfach den schnellen Versand.
Ich lieb einfach den schnellen Versand.
Mit Desenioposter lassen sich schnell und unkompliziert Räume umdekorieren.
Lieb das
19 décembre 2025
Avis spontané
Réponse de Desenio
Ich liebe es, das zu hören! 😊
Vielen Dank für dein tolles Feedback. Es freut uns sehr, dass du mit dem schnellen Versand zufrieden bist und dass dir Desenio dabei hilft, deine Räume schnell und unkompliziert neu zu gestalten. Viel Freude weiterhin beim Dekorieren! 💛
Desenio
Desenio Liebe
Ich liebe die Poster von Desenio. Der Druck ist hochwertig und mit den Postern kann mein sein Zuhause perfekt für jeden Anlass dekorieren und gestaltend
30 décembre 2025
Avis spontané
Bestilte 16 desember for å få til jul
Bestilte 16 desember for å få til jul. Gjett hva? Fortsatt ikke sendt...
16 décembre 2025
Avis spontané
Réponse de Desenio
Dear Customer,
We sincerely apologize for the challenges you've faced with our freight partner. We understand how frustrating delays can be, and this is not the level of service we aim to provide our valued customers.
We are committed to ensuring that every aspect of your order, including delivery, meets your expectations. While we strive to maintain high standards with our freight partners, unforeseen circumstances can occasionally lead to delays.
Thank you for your patience and understanding. Your feedback will be shared with our freight partner to help improve future services. If you have any specific concerns or questions, please reach out to our Customer Service team — we're here to assist you.
Thank you for bringing this to our attention. We appreciate your feedback and hope to restore your confidence in our services.
DESENIO
I bought posters from Desenio for my…
I bought posters from Desenio for my classroom and home: excellent quality, vibrant colors on durable paper. Fast delivery, Quick shipping to Sicily, perfect packaging, easy site for custom galleries. Great prices with promos, ideal for teachers. 5 stars!
14 novembre 2025
Avis spontané
Great quality prints and fast delivery
Great quality prints and fast delivery. Everything arrived well packaged and looks beautiful on my wall. Very happy with my order!
12 décembre 2025
Avis spontané
Hopplös AI-kundtjänst.
Hopplös AI-kundtjänst.
Kontaktformulär fungerar ej.
Telefon svarar de inte i.
Väl ett annat företag och gör dig själv en tjänst.
19 décembre 2025
Avis spontané
Réponse de Desenio
Hej Jonas,
Tack för din feedback. Det är tråkigt att höra att du upplevt kontakten som frustrerande.
Vi har bett om ytterligare information för att kunna kontakta dig direkt och hjälpa vidare, men har ännu inte mottagit de uppgifter som behövs för att identifiera ärendet. Så snart vi får denna information, ser vi till att följa upp och hitta en lösning.
Vi tackar för din återkoppling och ser fram emot att kunna hjälpa dig vidare.
Vänliga hälsningar
-DESENIO
Ich liebe die Poster bei Desenio
Ich liebe die Poster bei Desenio, die Designs sind sehr schön ausgewählt und sehen sehr hochwertig aus.
19 décembre 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.