We dealt with Jack Wright and found him to be very friendly, helpful and efficient, he kept us notified at all stages of the process and answered all the questions we had. The delivery was arranged an... Voir plus
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Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Voir plus
Have been a customer for 5 years now I have bought and sold out the market couldn’t be happier with these guys and when I purchase in again in the future I will be using them.
Great overall experience, John Bradbury was super helpful from my initial enquiry all the way through to after sale and still just a phone call away.
À propos de l'entreprise
Écrit par l'entreprise
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Coordonnées de contact
One Mayfair Place, W1J 8AJ, London, Royaume-Uni
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
4,4
Excellent
245 avis
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A répondu à 22 % de ses avis négatifs
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SIPP Investment
As a new purchaser of gold bullion, I naturally had a lot of questions.
I wanted to take control of my own pension pot so recently purchased some gold to invest into my SIPP.
The staff at Direct Bullion couldn't have been more helpful. They have a no nonsense approach and I appreciated not being given the "hard sell".
Having monitored the value of the gold for 6 months, the gold I purchased has outperformed my actual workplace pension scheme.
I will definitely be using this company again to invest more into my SIPP.
1 octobre 2022
Avis spontané
Buying and selling gold
Having bought a number of gold coins 5 years ago from Direct Bullion we decided to take a profit. My Account Manager Chris contacted the Buybacks Team and quickly provided a price that we were happy with, a profit of £650 per coin. It only took a few days to send coins and receive payment directly to my account. Great service.
11 mai 2023
Avis spontané
Great Service, Love the products!
Called up to protect some savings, really helpful team. Speed of delivery was suprising!
30 septembre 2022
Avis spontané
I am an absolute novice at buying…
I am an absolute novice at buying precious metals as a personal investment. I spent a long time researching companies and I have been procrastinating because of my concerns. Then I found Direct Bullion and especially James Byrne who is now my account manager. The company has proved to be a safe place to buy and James Byrne is an excellent account manager who has guided me through precious metals purchasing with great knowledge of the market and went the extra mile (or more) to advise and inform without the rediculous ultra sales pitches from over confident and over zealous sales people. Hi is now my 'go to' man for future purchases.
Well done Direct Bullion and especially James Byrne.
This is not a review that is written lightly because others reading this will be spending significant amounts of money.
I feel safe, looked after and comfortable using this company in conjuction with James.
Well done mate!
8 juillet 2022
Avis spontané
Great firm 10/10
Great firm, really good service, i was actually very impressed. Recently retired and wasn't sure what to do with my payout, gold seemed safe and tax-free which i was not aware.
The whole process took me about 3 weeks from start to finish. I took delivery of my coins and bars this morning and they look so much better in your hand than any online image.
I can't find any fault really so good all round.
20 juin 2022
Avis spontané
Great experience from start to finish
Great experience from start to finish, frequently updated. Really happy with my purchase.
10 mars 2022
Avis spontané
I have been accumulating gold coins…
I have been accumulating gold coins from Direct Bullion for 2 years now. Always communicating with Sean as I have always had the quickest responses and delivery. Direct Bullion are my only source I wouldn’t trust anyone else for physical gold.
10 mars 2022
Avis spontané
BE AWARE OF THIS COMPANY!!
Be very careful if you choose to buy from Direct Bullion. My husband and I had this experience.
They will smooth talk you into buying from them. Once they have your money their attitude towards you will change. They will be in no hurry to despatch your purchase to you. I had to get my Bank involved to get a refund because they would not post out the gold I had bought from them. They kept making excuses why this couldn't be done. They refused to give me a refund, but you are entitled to one despite what they say. There are much honest, reliable gold companies out there, especially Bullion House. In my opinion, stay well clear of Direct Bullion!!
9 mars 2022
Avis spontané
Great service at Direct Bullion
I spoke to James Byrne at Direct Bullion in Nov and Dec 2021. James was extremely helpful and sorted out a great deal for me when delays were caused on my order by a foreign mint. I’m absolutely delighted with the gold coins supplied by Direct Bullion and the great help and advice from James.
19 décembre 2021
Avis spontané
Excellent service and much better than…
Excellent service and much better than Baird who lost my order!
18 mars 2021
Avis spontané
Digital Gold
A good company to deal with I only purchased digital gold AWG this was easy to do and their customer support was excellent when I had a query. I have no doubt that physical gold purchasing would be just as easy. I would use them again.
8 février 2021
As a potential first time purchaser I…
As a potential first time purchaser I found that the Manager with whom I spoke (Troy Genes) extremely helpful. He was able to answer all my questions in a courteous and professional manner. The benefits of buying coins or bars was explained in straightforward terminology, and any possible tax implications were discussed fully. He also offered to mail me a brochure, which arrived in a couple of days.
4 février 2021
Very professional
1 février 2021
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