After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Following problems with our previous insurers, MIA Online/Brokersure Ltd/Direct Travel Insurance/Good to Go were a breath of fresh air. They have polite, helpful, well informed call centre staff who... Voir plus
L'entreprise a répondu
Purchased our travel insurance to commence on April 1st, and used it for our journey to the Isle Of Wight later in the month. This company offered us an affordable level of cover, considering our elde... Voir plus
L'entreprise a répondu
It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Direct Travel Insurance has specialised in providing quality travel to UK travellers for over 25 years. Policies underwritten by Chaucer Insurance Company DAC and backed up by our UK Call Centre.
Coordonnées de contact
Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, Royaume-Uni
- 0330 880 3600
- enquiries@direct-travel.co.uk
- www.direct-travel.co.uk
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We needed to change the dates and…
We needed to change the dates and destination on insurance for our grandchild and it was done quickly and fuss free. Thank you
11 mai 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Team
It was so easy to fill in and I got a…
It was so easy to fill in and I got a price with in minutes
11 mai 2025
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Team
Was very informative,very easy to talk…
Was very informative,very easy to talk to the person and get the right deal
8 mai 2025
Réponse de Direct Travel Insurance
We are delighted that you had a great experience, Philip. Many thanks for your positive feedback!
The Direct Travel Team
Pleasant competent assistant
Pleasant competent assistant . She made the whole process very easy .
8 mai 2025
Réponse de Direct Travel Insurance
We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Réponse de Direct Travel Insurance
We are delighted that you received great customer service from our team, Paul! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Réponse de Direct Travel Insurance
That is great to hear, Patricia! Thank you for choosing Direct Travel Insurance!
The Direct Travel Team
Recently had to “add” a condition to my…
Recently had to “add” a condition to my policy. Lady who handled my call was clear, concise and helpful, much appreciated.
6 mai 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience, Harry!
The Direct Travel Team
The telephone was answered promptly and…
The telephone was answered promptly and my query was dealt with quickly and efficiently.
4 mai 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments John! We are glad you had a great experience!
The Direct Travel Team
Supportive
Supportive in finding an answer to new travel insurance in for me a very difficult situation.
Lovely mannet
4 mai 2025
Réponse de Direct Travel Insurance
We are delighted that you received great customer service from our team, Patricia Ann. Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Could not open my account so I opened a…
Could not open my account so I opened a new account.
4 mai 2025
Réponse de Direct Travel Insurance
Thank you for leaving us your feedback. We are sorry to hear you were unable to access your account.
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
We are delighted that you had a great experience. Many thanks for your positive feedback!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Team
The person I dealt with was very…
The person I dealt with was very helpful and dealt with my query very professionally and quickly.
29 avril 2025
Réponse de Direct Travel Insurance
We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Insurance Team.
Everything was so easy
Everything was so easy, all ailments listed. Great price too for us old folk, cheers
29 avril 2025
Réponse de Direct Travel Insurance
We are pleased that you had such a great experience! Thank you for your feedback!
The Direct Travel Insurance Team.
Travel insurance quote
Brilliant explanation, very thorough and saved me money. Keep up the good work
29 avril 2025
Réponse de Direct Travel Insurance
We are pleased that you received great customer service from our team! Thanks for your positive feedback!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
We are pleased that you had such a great experience! Thank you for your feedback!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
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