After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which included special assistance at the airport and taxis from the hospital in Pisa and f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Following problems with our previous insurers, MIA Online/Brokersure Ltd/Direct Travel Insurance/Good to Go were a breath of fresh air. They have polite, helpful, well informed call centre staff who... Voir plus
L'entreprise a répondu
Purchased our travel insurance to commence on April 1st, and used it for our journey to the Isle Of Wight later in the month. This company offered us an affordable level of cover, considering our elde... Voir plus
L'entreprise a répondu
It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Direct Travel Insurance has specialised in providing quality travel to UK travellers for over 25 years. Policies underwritten by Chaucer Insurance Company DAC and backed up by our UK Call Centre.
Coordonnées de contact
Direct Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, Royaume-Uni
- 0330 880 3600
- enquiries@direct-travel.co.uk
- www.direct-travel.co.uk
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience, David!
The Direct Travel Team
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Insurance Team.
Holiday
Very straight forward process , got sorted in 5 mins , would definitely recommend
24 avril 2025
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel Team
Very happy with the service received…
Very happy with the service received when applying for holiday insurance. Happy customer!
22 avril 2025
Réponse de Direct Travel Insurance
Thank you for your positive comments! We are glad you had a great experience!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
That is great to hear Jean! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team
Spoke to really nice person over the…
Spoke to really nice person over the phone. Having someone like that to speak with really makes things a lot easier. The whole conversation went very well. It's things like this that makes people return.
17 avril 2025
Réponse de Direct Travel Insurance
We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.
The Direct Travel Team
Direct travel were great
Direct travel were great I was just disappointed with the go compare website as I got right to the end of my transaction and it couldn’t take my payment. I phoned up direct travel and Chloe couldn’t have been more helpful. Thanks for helping me out. All set for my holiday.
15 avril 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your feedback on your recent experience!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
We are pleased that you received great customer service from our team! Thanks for your feedback!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
The site was easy to use.
10 avril 2025
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel Team
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel team
Friendly patient efficient service
10 avril 2025
Réponse de Direct Travel Insurance
Thank you for your positive feedback Jeffrey. It is great to hear that you had a smooth process when purchasing your insurance with us!
The Direct Travel Insurance Team
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team
Holiday Cover
Sorry but have not gone yet, flying out today but thought your price very very reasonable and hope I won't need to claim for anything, just feel safer with cover. regards
10 avril 2025
Réponse de Direct Travel Insurance
Thanks for your positive comments, and for choosing Direct Travel Insurance!
The Direct Travel insurance Team
Easy to navigate
Your site was very easy to navigate and use especially as I'm concerned as a person in my mid seventies plus it was very affordable with excellent cover
8 avril 2025
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Direct Travel Team
Holiday
I have purchased your insurance for the past 3years and have been satisfied with the policy,I purchase the insurance on line and find the process straightforward
8 avril 2025
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The DIrect Travel Insurance Team.
it was simple and straight forward.
6 avril 2025
Réponse de Direct Travel Insurance
Many thanks for taking the time to share your positive feedback on your recent experience!
The Direct Travel Insurance Team.
Réponse de Direct Travel Insurance
That is great to hear! Thank you for choosing Direct Travel Insurance!
The Direct Travel Insurance Team.
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