1st class service great price and doors were delivered straight from Deanta. Very simple process and Abbie kept us updated with a quote and delivery details can't fault .
L'entreprise a répondu
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Lisez les avis des autres
Great company easy to order . Good quality. When needed some advice on size of lick the person on the phone was super helpful and followed up the conversation with an email detailing everything I nee... Voir plus
L'entreprise a répondu
I can't tell you anything about the door I purchased as i still haven't received it. I have received a couple of emails from customer service sayung they are dealing with the courier for delivery an... Voir plus
L'entreprise a répondu
Quick delivery , would have been 5stars except doors were delivered stacked vertically on a pallet so they could not be wheeled into the garage . So we had to struggle unloading them in 30 degree te... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de portes
- Fournisseur de portes
- Entrepôt de portes
- Fournisseur de portes de garage
- Porte intérieure
À propos de DOOR SUPERSTORE
Écrit par l'entreprise
Who are we?
DOOR SUPERSTORE is a specialist online supplier of over 6000 doors and door hardware to match. With the best brands at great prices and unrivalled customer service, DOOR SUPERSTORE is the obvious choice.Expert support
With all the latest trends, sizes, fire ratings and more, backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Coordonnées de contact
Burrington Way, PL5 3LX, Plymouth, Royaume-Uni
- 01752 422 501
- sales@doorsuperstore.co.uk
- www.doorsuperstore.co.uk
4,1
Bien
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de DOOR SUPERSTORE
Hi Ronald,
Thank you for taking the time to review us! It is massively appreciated, and we hope to see you again in the future.
Kind regards,
Phil.
Very happy customers
Very helpful, friendly staff from beginning to end. Delivery on time, once again with friendly helpful delivery driver. Would definitely recommend, we are very happy customers.
9 février 2026
Réponse de DOOR SUPERSTORE
Hi Lesley,
Thank you for the 5 star review!
We're delighted to see that you're happy with your order, and appreciate you taking the time to leave this feedback.
We hope to see you again.
Kind regards,
Phil.
All Good
The door is well made. It was delivered on time and I got updates.
17 février 2026
Avis spontané
Réponse de DOOR SUPERSTORE
Hi AA,
Thank you for the 4 star review! We hope to see you again in the future.
Kind regards,
Phil.
Fantastic service
13 février 2026
Réponse de DOOR SUPERSTORE
Hi Mohammed,
Thank you for leaving us 5 stars! It is great to see that you received fantastic service, and we hope to see you again in the future.
Kind regards,
Phil.
Réponse de DOOR SUPERSTORE
Hi Steven,
Thank you for leaving us 5 stars!
We hope to see you again in the future.
Kind regards,
Phil.
Very easy to order online.
Very easy to order online.
The product I chose was not available anywhere else I tried.
Fast and efficient service.
11 février 2026
Réponse de DOOR SUPERSTORE
Hi James,
Thank you for taking the time to review us! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Réponse de DOOR SUPERSTORE
Hi James,
I am glad you were able to purchase these doors at the discounted rate! Thank you for taking the time to review us, and we hope to see you again in the future.
Kind regards,
Phil.
I was searching for doors on Google
I was searching for doors on Google. And this site came up with superb prices in clearance and In Stock.
I placed the order and paid for it.
Then after few emails back and forth I had to get a refund. So their strategy is click bait on Google to pull in thr customers.
Save your time and spend money somewhere else.
1 février 2026
Avis spontané
Réponse de DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I do apologise that you feel you have not had a good experience shopping with us. We recently had some stock to clear in our warehouse which were reduced to extremely low prices and therefore became extremely popular, unfortunately this meant that some doors went out of stock before we could remove them off the website.
Apologies once again.
Kind Regards
Samantha
Great company to deal with
Great company to deal with, super helpful staff on the phone, very knowledgeable. Delivery communication was great, easy tracking of my delivery so I could actually see where the lorry was in real time. Delivery driver (direct from Deanta doors) was brilliant, very helpful, helped with getting the doors safely into the house, nothing too much trouble, unlike my flooring which was dumped in the pavement by the driver in the rain (different company!). Would highly recommend Door Superstore.
4 février 2026
Réponse de DOOR SUPERSTORE
Hi Alistair,
Thank you for taking the time to review us. We're very happy to see that you're pleased with your order, and we hope to see you again in the future.
Kind regards,
Phil.
Excellent price
Excellent price, quick delivery, very polite and helpful delivery driver
10 février 2026
Réponse de DOOR SUPERSTORE
Hi Tracey,
Thank you for your 5 star review! We really appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Ideal service.
Ideal. All as promised with timely friendly delivery. Quality excellent.
8 février 2026
Réponse de DOOR SUPERSTORE
Good afternoon,
Great to see that this was as expected! Thank you for reviewing us, and we hope to see you again in the future.
Kind regards,
Phil.
Réponse de DOOR SUPERSTORE
Good Morning Clair,
Thank you for taking the time to leave a review.
We regret that the doors were damaged and our service was not helpful. I can see that my colleagues in our customer service team have done everything they could to assist you in each matter and you were fully refunded in the end for this.
Please do accept our sincere apologies.
Kind Regards
Samantha
The worst experience
The worst experience and unable to fulfil order. I ordered 3 doors early order, with up to a 90 day delivery window. I received no delivery updates up until I rang them in January only to be informed the order was delayed until first week in February. Come first week in February still no communication on delivery just bombarded with promotion and advertising emails. When I got back in contact, I was told 2 of 3 doors were out of stock however getting a refund felt like they were doing me a favour. No apology just a complete waste of time.
5 février 2026
Avis spontané
Réponse de DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
We’re very sorry to hear about your experience and apologise for the frustration caused by the delays and lack of communication. This is not the service we aim to provide.
Unfortunately, as this review was left without a name or order details, we’re unable to locate the order or investigate fully. However, we understand how disappointing it is to receive limited updates and to feel unsupported when requesting a refund, and we’re sorry this was your experience.
If you’re willing, please contact our customer service team directly with your order details so we can look into this properly and address your concerns.
Kind Regards
Samantha
Arrived quickly, good product at great price
Great product at fair price , arrived quickly and was kept informed along the way, thanks again 🙂👍
4 février 2026
Réponse de DOOR SUPERSTORE
Hi Brian,
I am glad this reached you at a fair price, and that communication was as expected.
Thank you for the 5 star review, and we hope to see you again.
Kind regards,
Phil.
Great service
5 février 2026
Réponse de DOOR SUPERSTORE
Hi Julie,
Thank you for taking the time to leave us 5 stars! We hope to see you again in the future.
Kind regards,
Phil.
Perfect like for like door
Perfect like for like door and delivered 4 weeks ahead of schedule. Great communication, especially on delivery day
29 janvier 2026
Réponse de DOOR SUPERSTORE
Hi Robert,
Thanks for the excellent review, and I am glad that this reached you ahead of schedule.
If you need anything in the future, please let us know.
Kind regards,
Phil.
Bought fire doors for an excellent…
Bought fire doors for an excellent price. And reasonably quick delivery. Have already recommended the website to everyone I know.
5 février 2026
Réponse de DOOR SUPERSTORE
Hi Maroulla,
Thank you for your 5 star review. We massively appreciate you taking the time to review us.
We're happy to see that everything went well, and if you need anything in the future please let us know.
Kind regards,
Phil.
You are the best quality
You are the best quality, prices and customer service, I am very highly recommend
Kind regards
2 février 2026
Avis spontané
Réponse de DOOR SUPERSTORE
Hi Malak,
Thank you for taking the time to review us! We're very happy to see that this reached you in good quality and at the right price!
We hope to see you again.
Kind regards,
Phil.
Réponse de DOOR SUPERSTORE
Hi Darren,
Thank you for your review! We're happy to see that you are pleased with your purchase.
If we can help with anything in the future, please let us know.
Kind regards,
Phil.
Great company
Great company, one of the doors had a small crack in it called them up sent photos and they promptly sent a replacement, no quibble no hassle excellent service thanks very much
2 février 2026
Réponse de DOOR SUPERSTORE
Hi Thomas,
Thank you for taking the time to review us. We apologise for the original issues, and are glad that we were able to get it rectified.
If we can help with anything else in the future, please let us know.
Kind regards,
Phil.
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