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Dortech Direct Avis 3 822

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Voir plus

Noté 3 sur 5 étoiles

Ordered 3 sets of upvc door handles and after a week had heard nothing. Tried the Ai chatbot a couple of times but it was unavailable, probably resting or on a break. Spoke to a human next day and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the hard surface spray cleaner. The best way to get a streak free finish on my quartz kitchen worktops. The company was quick to deliver and kept me informed of timings. Would Definately r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Magasin de materiaux de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de portes
  5. Fournisseur de matériel de protection anti-incendies
  6. Magasin d'outillage

À propos de Dortech Direct

Écrit par l'entreprise

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Écrit par l'entreprise

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The best cleaner for quartz worktops!

I purchased the hard surface spray cleaner. The best way to get a streak free finish on my quartz kitchen worktops. The company was quick to deliver and kept me informed of timings. Would Definately recommend the product and this company .

1 mai 2026
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Réponse de Dortech Direct

Thank you so much for your fantastic 5-star review! We’re delighted to hear that the CRL Stone Solid Surface Cleaner gave your quartz worktops a perfect streak-free finish.

It’s also great to know our delivery service and communication met your expectations. We really appreciate your recommendation and your support thank you for choosing us!

Noté 5 sur 5 étoiles

Good service

Good service, well packaged

18 mai 2026
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Réponse de Dortech Direct

Thank you for your review. We’re pleased to hear you were happy with the service and that your order arrived well packaged.

Noté 5 sur 5 étoiles

Easy ordering and fair price and…

Easy ordering and fair price and delivery.

18 mai 2026
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Réponse de Dortech Direct

Thank you for your feedback. We’re glad you found the ordering process easy and were happy with our pricing and delivery service.

Noté 5 sur 5 étoiles

DORTECH GLASS CLEANER

Great Quality Product from an excellent company, would highly recommend.

18 mai 2026
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Réponse de Dortech Direct

Thank you for the fantastic review. We’re delighted you’re happy with the quality of the product and truly appreciate your recommendation.

Noté 5 sur 5 étoiles

Good price

Good price, delivered ontime.

18 mai 2026
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Réponse de Dortech Direct

Thank you for your review. We’re pleased you found our prices competitive and that your order arrived on time.

Noté 3 sur 5 étoiles

Got there eventually!!!

Ordered 3 sets of upvc door handles and after a week had heard nothing. Tried the Ai chatbot a couple of times but it was unavailable, probably resting or on a break. Spoke to a human next day and they despatched my order. Unfortunately, they only sent 2 sets of handles so I had to contact them again. Received the third handle to find that only half a handle set had been sent: Had to contact them again and the missing handle, screws and cassettes arrived the following day. The good new is rhe handles are excellent.

29 avril 2026
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Réponse de Dortech Direct

Thank you for your feedback. We’re very sorry for the delays and the mistakes with your order. This is not the standard of service we aim to provide, and we understand how frustrating it must have been to contact us multiple times to resolve the issues.

We’re pleased to hear that you’re happy with the quality of the handles, but we appreciate your patience while we corrected the missing items and completed your order. Your comments regarding both the dispatch delay and the chatbot availability have been noted and will help us improve our service going forward.

Thank you again for your patience and for taking the time to leave a balanced review.

Noté 5 sur 5 étoiles

Order product from Dortech Ditect excellent results

Order product from Dortech Ditect from a FB add and awaited for delivery that didn’t arrive and originally thought I’d been scammed, so when’s back to my order request and found an email address and emailed the company the emailed back to explain that my order was due to be collected by myself not posted to me, I then paid the postage and the products arrive 48 hrs later Thank you.
This is my first order from Dortech Direct and have used two of the three product, both are excellent products but the out come from the Upvc cleaner was way beyond any my expectations, Thanks again

13 mai 2026
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Réponse de Dortech Direct

Thank you for taking the time to leave such a detailed review. We apologise for the initial confusion regarding the collection option, but we’re pleased we were able to resolve everything quickly for you. It’s fantastic to hear that you’re so impressed with the products, especially the UPVC cleaner. We really appreciate your support and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Great service

The products are great and their customer service is excellent. I had a problem with one can of cleaner and another was sent out and received within days. 5* service.

15 mai 2026
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Réponse de Dortech Direct

Thank you for your wonderful review. We’re very pleased to hear you’re happy with both our products and customer service. We’re glad we could quickly resolve the issue for you.

Noté 5 sur 5 étoiles

Great all round

Great service and delivery was next day, thank you!

14 mai 2026
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Réponse de Dortech Direct

Thank you for your feedback. We’re delighted you were happy with the service and next day delivery.

Noté 5 sur 5 étoiles

Fast and efficient

Fast and efficient

14 mai 2026
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Réponse de Dortech Direct

Thank you for your review. We’re pleased you found our service fast and efficient.

Noté 1 sur 5 étoiles

We ordered Brick & Patio cleaner and we…

We ordered Brick & Patio cleaner and we were sent Decking Cleaner.

13 mai 2026
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Réponse de Dortech Direct

We’re sorry to hear about the initial issue with your order. In this instance, the incorrect product was picked in error. As soon as this was highlighted, it was addressed immediately between your branch and account manager. The incorrect goods were collected without delay and the correct Brick & Patio Cleaner was supplied promptly to resolve the matter in full.

We have a long-standing relationship with MKM and supply all branches nationwide, fulfilling 100+ orders, and this was a rare isolated error rather than reflective of our usual service levels. Given the issue was identified and resolved quickly and without delay to the replacement supply, we would have welcomed the opportunity to address any remaining concerns directly before a public review was left.

We value our partnership with MKM and remain committed to maintaining the high standards expected across all orders.

Noté 5 sur 5 étoiles

The product is amazing.

The product is amazing.. my white UPVC windows and doors have gone from off white to brilliant white ..

11 mai 2026
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Réponse de Dortech Direct

Thank you for the amazing feedback. We’re delighted to hear the UPVC cleaner exceeded your expectations and brought your windows and doors back to brilliant white.

Noté 5 sur 5 étoiles

Had what I needed at a competitive…

Had what I needed at a competitive price and was delivered quickly

12 mai 2026
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Réponse de Dortech Direct

Thank you for your review. We’re pleased we had exactly what you needed at a competitive price and that delivery was quick.

Noté 5 sur 5 étoiles

Great service speedy delivery

Great service speedy delivery

23 avril 2026
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Réponse de Dortech Direct

Thank you for your kind review. We’re delighted you were happy with the service and speedy delivery.

Noté 2 sur 5 étoiles

'Stock Available' doesn't mean you're going to get your order anytime soon.

Yeah, 'stock available' means someone, somewhere in the world might have some stock. Maybe. Ordered on Friday, their web page said 'stock available'. Sales actually says that product may arrive 8 days later. In fact, they said (after the fact) that the product would only arrive *with them* 6 days after I put in the order. A deliberately misleading sales tactic. Some may call this 'lying'. The sales guy said they know about it and clearly don't seem that bothered by it. This screwed up our installation this week.

15 mai 2026
Avis spontané
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Réponse de Dortech Direct

Whilst we appreciate your frustration, we would like to clarify that your order was placed on Friday 15th after our daily dispatch cut-off time and was checked out using our 2–5 working day delivery service.

As per the service selected at checkout, your order is still within the agreed delivery timeframe. Taking into account the order date and weekend, this coming Friday represents the 5th working day, which is when your delivery is expected to arrive.

We always aim to dispatch and deliver orders as quickly as possible, however the delivery timeframe selected at checkout remains applicable in this instance.

Noté 1 sur 5 étoiles

Shockingly Bad Service

It took something like 10 attempts for DPD to actually deliver, they send random pictures of the road didn't even try I would suspect. Took nearly 3 weeks for our order to be fulfilled.

17 avril 2026
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Réponse de Dortech Direct

We’re very sorry to hear about your experience and completely understand your frustration regarding the delivery delays.

Having reviewed the situation, the issues described here relate specifically to the courier service provided by DPD rather than the products or service supplied directly by ourselves. Unfortunately, on rare occasions we do experience issues with third-party couriers where deliveries are repeatedly delayed or unsuccessful despite parcels being dispatched correctly from our side.

We always strongly recommend customers contact us directly as soon as any delivery issue arises, as we are often able to intervene, escalate with the courier, and help resolve matters much more quickly.

We do appreciate that waiting almost three weeks for delivery is unacceptable and we sincerely apologise for the inconvenience caused. Whilst the delivery process itself was outside of our direct control, we are continuing to work closely with our courier partners to improve reliability and customer experience moving forward

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