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Dortech Direct Avis 3 821

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Voir plus

Noté 3 sur 5 étoiles

Ordered 3 sets of upvc door handles and after a week had heard nothing. Tried the Ai chatbot a couple of times but it was unavailable, probably resting or on a break. Spoke to a human next day and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the hard surface spray cleaner. The best way to get a streak free finish on my quartz kitchen worktops. The company was quick to deliver and kept me informed of timings. Would Definately r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. Magasin de materiaux de construction
  3. Fournisseur d'engins de chantier
  4. Fournisseur de portes
  5. Fournisseur de matériel de protection anti-incendies
  6. Magasin d'outillage

À propos de Dortech Direct

Écrit par l'entreprise

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Écrit par l'entreprise

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product

Great product! Quick delivery great service. 100% recommendation

20 avril 2026
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Réponse de Dortech Direct

Thank you for the fantastic feedback and recommendation. We’re really pleased to hear you were happy with both the product and the service provided. We truly appreciate your support and look forward to supplying you again in the future.

Noté 5 sur 5 étoiles

Excellent product

Excellent product. It was easy to apply with a geared cartridge gun. It sets like concrete so we are hoping it will be a permanent repair to the cracked render on our house.

7 mai 2026
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Réponse de Dortech Direct

Thank you for your great review. We’re delighted to hear the product was easy to apply and performed exactly as expected. Hopefully it provides a long-lasting repair for your render. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Good company with some great prices…

Good company with some great prices lots of products and quick delivery shopped here a few times and will be shoping here again.

7 mai 2026
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Réponse de Dortech Direct

Thank you for your continued support and kind feedback. We’re pleased to hear you’re happy with our pricing, product range, and delivery service. It means a lot to us that you continue to shop with Dortech Direct, and we look forward to your next order.

Noté 5 sur 5 étoiles

Great service fast delivery

Great service fast delivery

7 mai 2026
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Réponse de Dortech Direct

Thank you for your review. We’re really pleased to hear you were happy with the service and fast delivery. Your support is greatly appreciated.

Noté 5 sur 5 étoiles

The products I buy from dortech as been…

The products I buy from dortech as been spot on for my jobs would recommend

7 mai 2026
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Réponse de Dortech Direct

Thank you for the great feedback. We’re delighted to hear the products have been spot on for your jobs and that you would recommend us. We appreciate your support and look forward to supplying you again soon.

Noté 2 sur 5 étoiles

I placed an order for items that were…

I placed an order for items that were in stock and waited eight days before chasing up ,I was then told it would arrive on the following day , chased up again as this did not arrive again , then I was told it would arrive the day after that , only part on the order arrived , chased up again to get a new date for the balance to follow , our client needed this product quickly , unfortunately going forward our customer said they would source these item elsewhere

6 mai 2026
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Réponse de Dortech Direct

Thank you for your feedback.

Firstly, I’d like to apologise for the delays and inconvenience caused with this particular order. Having reviewed the situation, we fully appreciate your frustration, especially given the urgency of the products required for your customer.

In this instance, the issue unfortunately arose with the courier delivery through DPD, where attempted deliveries were made outside of expected hours and the goods were subsequently returned back to us. Whilst this was outside of our direct control, we completely understand that the responsibility ultimately falls with us as the supplier, and we did our best to communicate updates and rectify the issue as quickly as possible.

That said, we do feel this isolated delivery issue does not fairly reflect the wider service and relationship we have built with Travis Perkins over many years. We have successfully supplied hundreds of orders nationwide across multiple branches, consistently providing strong service levels, support, discounts, and credit facilities, and we always aim to go above and beyond for our Travis Perkins customers.

We were disappointed that despite our attempts to resolve the matter directly, this review remains in place, particularly given the longstanding partnership and overall volume of successful orders completed without issue.

Nevertheless, we do appreciate the feedback and will continue working to improve both our communication and delivery processes moving forward.

Noté 5 sur 5 étoiles

Quick shipping

Quick shipping, great value

5 mai 2026
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Réponse de Dortech Direct

Thank you for the great feedback. We’re delighted to hear the products have been spot on for your jobs and that you would recommend us. We appreciate your support and look forward to supplying you again soon.

Noté 4 sur 5 étoiles

Excellent service by Dortech poor service by delivery company

Excellent service by Dortech, shipped out immediately but let down by the delivery company who took 3 days to deliver despite it being out for delivery with a time slot allocation on the first day.

5 mai 2026
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Réponse de Dortech Direct

Thank you for the great feedback and for recognising the service from our team. We’re really pleased to hear your order was processed and dispatched immediately.

We do however apologise for the delays caused by the delivery company once the parcel left us. We completely understand how frustrating it is to receive delivery notifications and allocated time slots, only for the delivery not to arrive as expected.

Whilst courier issues are unfortunately outside of our direct control, we are actively working with our delivery partners to improve reliability and ensure this type of delay is kept to a minimum moving forward.

We genuinely appreciate your patience and your positive comments regarding our service, and we look forward to supplying you again in the future.

Noté 5 sur 5 étoiles
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Réponse de Dortech Direct

Thank you for the excellent feedback. We’re really pleased to hear you found us great to deal with. Customer service is something we pride ourselves on, so your comments are greatly appreciated.

Noté 5 sur 5 étoiles

Highly recommend Dortech Direct

Once again, efficient and smooth service.
Good pricing of good products.
Prompt and secure delivery.
Am a returning customer and will continue to utilise Dortech Direct.

16 avril 2026
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Réponse de Dortech Direct

Thank you for your continued custom and for taking the time to leave such a great review. We’re delighted to hear you continue to receive efficient service, competitive pricing, and prompt delivery. Your ongoing support means a great deal to us and we look forward to supplying you again in the future.

Noté 5 sur 5 étoiles

yep all good and pretty good

yep all good

29 avril 2026
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Réponse de Dortech Direct

Thank you for your review! We’re pleased to hear everything was good and that you were happy with your experience. We really appreciate your support and hope to serve you again soon.

Noté 5 sur 5 étoiles

Happy with Dortech

Dortech supplied the items I wanted at a good price and were fairly helpful when I contacted them. The delivery was fine

1 mai 2026
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Réponse de Dortech Direct

Thank you for your kind review. We’re delighted to hear you were happy with the products, pricing, and service from Dortech. It’s great to know the delivery went smoothly as well. We appreciate your support and look forward to helping you again in the future.

Noté 1 sur 5 étoiles

Ordered off them and told didn't have…

Ordered off them and told didn't have in stock, and had to wait ages for refund after chasing my order , won't bother again

15 avril 2026
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Réponse de Dortech Direct

We’re sorry to hear you were unhappy with your experience. At the time of ordering, the extended lead time was advised before the order was processed. The goods then arrived on the same date that cancellation was requested and had already been dispatched. Following refusal of the delivery, the items were returned back to us and the refund has since been issued in line with our returns process.

We appreciate your feedback and apologise for any frustration caused throughout the process.

Noté 5 sur 5 étoiles

Very good response time good…

Very good response time good product10/10.

1 mai 2026
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Réponse de Dortech Direct

Thank you for the fantastic feedback! We’re really pleased you were happy with both the product and our response time. We appreciate the 10/10 review!

Noté 5 sur 5 étoiles

Good stuff

Great product. Great price. Quick delivery.

23 avril 2026
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Réponse de Dortech Direct

Thank you for your review! We’re glad you were happy with the product, pricing, and fast delivery. Your support means a lot to us

Noté 5 sur 5 étoiles

Order and communication was quick and…

Order and communication was quick and clear.

1 mai 2026
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Réponse de Dortech Direct

Thank you for your kind words! We’re pleased to hear the ordering process and communication were quick and clear. We look forward to serving you again.

Noté 5 sur 5 étoiles

Great customer service

Very helpful customer service

1 mai 2026
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Réponse de Dortech Direct

Thank you for the 5-star review! We’re delighted to hear our customer service team was helpful. We’re always here if you need anything.

Noté 5 sur 5 étoiles

This is an excellent product removed…

This is an excellent product removed stains and scuff marks other products would not touch.

13 avril 2026
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Réponse de Dortech Direct

Thank you for the amazing feedback! We’re thrilled to hear the product removed stains and scuff marks that other products couldn’t. We really appreciate your support!

Noté 1 sur 5 étoiles

I was a part missing from my order and…

I was a part missing from my order and have tried contacting about it multiple times with no luck👎

23 avril 2026
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Réponse de Dortech Direct

Hi, we’re sorry to hear you feel this way. We did receive your email with the images attached, however we replied on 27.04.2026 at 9:12am advising that we were unable to open the attachment and asked for the images to be resent. Unfortunately, we did not receive a further response after this. Please resend the images and we’ll be happy to assist further.

Noté 5 sur 5 étoiles

Easy to speak to someone from Dortech…

Easy to speak to someone from Dortech on the telephone. Quality product (coastal letterbox). There were postal delays but these were communicated with me via Dortech. Website a little clunky but prices good and was reassured by phoing company directly.

10 avril 2026
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Réponse de Dortech Direct

Thank you for your feedback! We’re pleased you were happy with the product and our customer service. We appreciate your patience with the postal delays and are glad our communication kept you updated throughout.

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