DownUnderWatches Avis 

534
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality product range and fair prices l didn't have to find another seller as l decided between three brands before my purchase. Communication excellent. My Zeppelin watch is great.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say, I’m beyond impressed with downunderwatches, from the price, to purchase experience and overall execution of the express delivery - it has been a very pleasant experience which I am likel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great range of watches at the best prices. Exceptional customer service with clear and concise communication along the way. Will be buying my next watch from there no doubt!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quality watches, great prices and very reliable. The order process is easy, your purchase can be tracked all the way with fast delivery to your door by DHL. I have bought a number of watches over the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Horlogerie

Écrit par l'entreprise

Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

534 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(534)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast process time and delivery

29 janvier 2023
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Noel,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Great value and service

Website was very easy to use although the search function is not perfect and the Sort by Price did not seem to work. Transaction was very easy and product arrived quickly and as advertised. Overall very happy to buy from this vendor again.

28 janvier 2023
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Tim,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 1 sur 5 étoiles

Bloody hopeless!

Bloody hopeless!! Twice I've purchased a watch; twice they've processed my order and then advised me the watch I selected is out of stock; twice they offered a refund but only for the watch price and not the international transaction fee.
It's pretty simple guys...don't process the order unless the product is in stock. Crooks

13 octobre 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Customer,

Thank you for sharing your experience with us.

We could not find any associated order. As you have place the order, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. Most respectfully we have found your review to be misleading to our readers. Our thousands of customers from around the world will testify to the authenticity of our watches and our service.

We would also like to inform you that we don’t charge anything extra to the customer. Please contact to your bank or credit card company for the additional deduction you have faced.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

I have just received my order #128099

I have just received my order #128099, thank you! I haven't taken the watch out of the box yet but it looks good.

I must say, there are some negative comments on internet and I was also unsure of my purchase initially. The 1st email I wrote soon after my purchase (17 August 2022) and the Australian customer care phone number I tried did not get a response and I was uncertain if the company is genuine or if I have lost my money. The first response came after a couple of days assuring me of the shipment and from that point onwards, DHL was great. I received timely updates and my watch arrived today, 25 August 2022 i.e. 8 days from Singapore - Australia due to an initial technical glitch with the order as per company warehouse.

I am satisfied with the purchase and with the company - DownUnderWatches.com.

25 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Joginder,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Happy with purchase

So happy with my new Fossil watch. Fast delivery and great service. Prices were excellent and would buy from again.

25 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Stacey,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Exceptional quality , great prices

Down Under watches sell high quality time pieces, for very competitive prices , with a friendly customer service department, My watch arrived in 5 days from Singapore to WA , and it is a beautiful addition to my collection, I can highly recommend shopping with these guys it’s quick , safe and they are easily contactable, looking forward to my next purchase, well done guys . Regards Ric

19 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Ric,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Positive experience

Easy no fuss transaction and a great price on a Michael Kors watch.

9 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Jo,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 4 sur 5 étoiles

Very happy with my new Zeppelin watch.

Received my new watch 7 business days after ordering. Down Under Watches and DHL kept me informed on the progress of my order. Had a question over the tracking number and Mayuri was very helpful in getting me organised in the tracking process.

4 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Mal,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

I received the watch in good order and…

I received the watch in good order and timely fashion (pardon the pun) at a great price compared to the retail value. The watches are shipped from Singapore (my instance) rather than Australia which may lengthen delivery time.

1 août 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Andrew,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

I am happy to deal with down Under…

I am happy to deal with down Under watches co. I received exactly as described ..
Very competitive price.

29 juillet 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Mounzer,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Top range of affordable automatics

Great, clear website with good range of Orient Bambinos and Seiko 5s and Safe payment (PayPal) options (big consideration). Speedy delivery and well packaged

19 juillet 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Nick,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Made a purchase and received my watch…

Made a purchase and received my watch only a few days later. Totally recommend. Would use again.

5 juillet 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Alex,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

The watch I received as described and…

The watch I received as described and delivered.
Will do this again .
Bought the Orient Defender 2

26 juin 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Stavros,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 3 sur 5 étoiles

Incorrect model watch

Fast delivery; however the model that I received was a different colour then the one I purchased - I purchased a blue victorinox inox automatic and got a black one..

I can’t be bothered with the return timeframe so I will keep the black one instead..

Other then that, the packaging, communication, price were good.

24 juin 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Leigh,

We are pleased that you loved the watch purchase from our online store as well as our service. We are sorry for any inconvenience. On our part, we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

First experience a good one!

This is the first time purchasing a watch from this company, it arrived in good time and the product was as described. Can't ask for more than that!

24 juin 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Adrian,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Arrived early best price

Arrived early

17 juin 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Luke,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Delivery was quicker than expected.

Delivery was quicker than expected.
Online service was easy with no issues.
The watches were well packaged with no damage at all. Definitely use this site again.

30 mai 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Ross,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

A very satisfactory experience

A very satisfactory experience, excellent service with my watch being delivered within within 5 days of purchase.

25 mai 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Robert,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Fast service

15 mai 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear David,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

My order was promptly and safely…

My order was promptly and safely delivered to my address as required. I found the process easy and uncomplicated ordering this product and it was, as hoped, an excellent and quality product.

12 mai 2022
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Ruth,

On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus