Quality product range and fair prices l didn't have to find another seller as l decided between three brands before my purchase. Communication excellent. My Zeppelin watch is great.
L'entreprise a répondu
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Lisez les avis des autres
I must say, I’m beyond impressed with downunderwatches, from the price, to purchase experience and overall execution of the express delivery - it has been a very pleasant experience which I am likel... Voir plus
L'entreprise a répondu
Great range of watches at the best prices. Exceptional customer service with clear and concise communication along the way. Will be buying my next watch from there no doubt!!
L'entreprise a répondu
Quality watches, great prices and very reliable. The order process is easy, your purchase can be tracked all the way with fast delivery to your door by DHL. I have bought a number of watches over the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.
Coordonnées de contact
SE020 IDS Company Unit 2/38 Zakwell Court, 3048, Coolaroo, Australie
- cs@downunderwatches.com
- www.downunderwatches.com
4,6
Excellent
534 avis
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Just brought a seiko snk357
Just brought a seiko snk357. Look goods and everything about watch is good. However when purchasing the watch please be careful as the weekly date is in English and some other language. This was not in description. So before buying I suggest to contact admin and confirm with them. I cut all tags and gave this as a gift. I assume they want all tags still attached. Oh well, learnt my lesson, can't trust the site description 100%
Order No: 10600958
Update review 26/05/2022.
The support has email me saying they are working to fix description for future purchases.
They also advised that for my inconvenience they will give me a good discount next purchase but has requested me to remove the review. Lucky I didnt because when I asked about a similar watch difference design, Another support replied to the email saying they are happy to give me 5% discount. (I was actually expecting 10% with max being 20% especially asking me to remove the review). 5% is pretty dissapointing offer. They should just said, thanks for feedback and they will look to fix description and that it. Overall they tried to make me happy but end up annoying me as a customer more. I definitely wont be coming back. Damage has already been done. I have also put it down to 1 star for wasting my time and requesting me to remove review for a 5% discount.
11 mai 2022
Avis spontané
Réponse de DownUnderWatches
Dear Customer,
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
A lovely watch.
I love the beautiful watch I bought and it never took long to receive it.
6 mai 2022
Avis spontané
Réponse de DownUnderWatches
Dear Ronald,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very impressed with my new Casio Solar
Bought a new Casio Model Solar and Bluetooth, it arrived in 4 days via DHL to Australia, it's genuine with warranty and all retail packaging, very impressed with this purchase.
3 mai 2022
Avis spontané
Réponse de DownUnderWatches
Dear Wayne,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Got what I ordered
Got what I ordered, came when it was supposed to. No complaints.
7 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Ray,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Delighted with my purchase
Delighted with my purchase, once again great communication with honesty and quick delivery. I returned with confidence to pick up another watch. Highly recommended.
7 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Nik,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Easy to order so simple and the time it…
Easy to order so simple and the time it took to reach me was exceptional
6 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Roy,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Professional business.
Professional business.
I ordered from Australia.
Tracking/communication/shipping and the Seiko 5 Watch that i ordered, itself,
-arrived from Singapore warehouse in pristine (new) condition, authentic,
And complete with all relevent packaging/tags/papers.
First time buying from them, very happy :)
5 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Torben,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Seiko Pilot Chronograph
I ordered a Seiko Pilot Chronograph after seeing it online at DownUnderWatches. The price was very competitive and the ordering process simple and the sales team very helpful. The watch arrived within the advised time frame and I was kept well informed of the order's status. The outer transport packaging was first rate. And the watch arrived in perfect condition and I am very please with it. This was my first order through this company and it will NOT be my last.
5 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Chris,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great watch at great price
Great watch at great price. And their international delivery was quicker than our domestic one 😄
4 avril 2022
Avis spontané
Réponse de DownUnderWatches
Dear Merillin,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Faulty watch
Received a faulty watch although DownUnderWatches claim they inspect every watch before shipping. Unprofessional and untrustworthy. Will not be shopping from them again!
31 mars 2022
Avis spontané
Réponse de DownUnderWatches
Dear Bozidar,
Sorry for the inconvenience caused to you, we always try to give best our customer. If you are not happy you can send watch back to us for return/exchange, we have 30 days return/exchange policy. We have sent you our return address via email.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Excellent communication
Excellent communication. Fast shipping and polite staff. Highly recommended.
24 mars 2022
Avis spontané
Réponse de DownUnderWatches
Dear Simon,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Prices were so competitive that I…
Prices were so competitive that I thought the watch might be a fake, but shipping times were great as well.
Definitely worth the consideration.
22 mars 2022
Avis spontané
Réponse de DownUnderWatches
Dear Customers,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Smooth transaction
Smooth transaction, great communication and watch as described and well-presented.
8 février 2022
Avis spontané
Réponse de DownUnderWatches
Dear Sidarth,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very Happy Customer, Invicta Promaster from…
Purchased an Invicta Promaster from DownUnderWatches and found the entire process very easy, so much so I recommended them to my son who promptly made a purchase too. The website, product and delivery process made the entire act of buying a no-brainer for this discerning shopper. Thank you DownUnderWatches.
29 janvier 2022
Avis spontané
Réponse de DownUnderWatches
Dear Bruce,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Testing the waters and happy with the result
I was unsure of buying through these guys so only bought a cheaper orient.
I thought it might be a fake.
It arrived in less than a week from Singapore and is the genuine thing.
I would/will be a repeat buyer and confident about spending more.
They seem really good to deal with.
Cheers
Bruce
19 janvier 2022
Avis spontané
Réponse de DownUnderWatches
Dear Bruce,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great store!
I’ve ordered form this store a few times over the years pre and post Covid. They have a great range, good prices, very fast shipping (from Singapore being delivered to Sydney faster than from Melbourne to Sydney as of Jan 2022) and better communication in their order status than most Australian based companies. As with all businesses, I’m sure some people have had different experiences but I order inexpensive Casio watches form here so I’m not spending big money or overly worried about faults when I’m spending half the price than in an Australian store and getting it in half the time. For me everything has arrived in working order with no issues.
Will definitely use again and highly recommend!
12 janvier 2022
Avis spontané
Réponse de DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Competitive and Competent
I've purchased a number of watches from DownUnderWatches and this specific time another two. Competitive pricing, fast turnaround and product shipped as expected, to the quality I would expect.
10 janvier 2022
Avis spontané
Réponse de DownUnderWatches
Dear Raf,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Seiko 5 Watches from DownUnderWatches
Ordering a Seiko watch from these guy’s website was easy and straightforward. Prompt service and delivery to regional South Australia (7 days) especially at this time of the year (Xmas & New Year) was impressive. Nicely packaged as well. Prices on the watches were much better than jewellery shops I looked at too. Thanks Joy & Raul for the follow up emails. Nice customer service 👍 it’s appreciated. Thank you for the beautiful Seiko 5 watch….Cheers Trevor.
6 janvier 2022
Avis spontané
Réponse de DownUnderWatches
Dear Trevor,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Aussie site that’s number one for price and range…
Very functional website and super easy ordering… great range and very competitive prices.
30 décembre 2021
Avis spontané
Réponse de DownUnderWatches
Dear Craig,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Exceptional retailer. Highly recommended!
I have bought 2 watches from DownUnderWatches.com and both purchases was fast, easy and secure.
Excellent products, super fast shipping and great communication. Highly recommend!
9 décembre 2021
Avis spontané
Réponse de DownUnderWatches
Dear Andy,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
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