DownUnderWatches Avis 

534
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality product range and fair prices l didn't have to find another seller as l decided between three brands before my purchase. Communication excellent. My Zeppelin watch is great.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must say, I’m beyond impressed with downunderwatches, from the price, to purchase experience and overall execution of the express delivery - it has been a very pleasant experience which I am likel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great range of watches at the best prices. Exceptional customer service with clear and concise communication along the way. Will be buying my next watch from there no doubt!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quality watches, great prices and very reliable. The order process is easy, your purchase can be tracked all the way with fast delivery to your door by DHL. I have bought a number of watches over the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Horlogerie

Écrit par l'entreprise

Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

534 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(534)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A very satisfied customer !!!very happy with how quick i got my…

very happy with how quick i got my parcel
impressed with the service !!!
would buy from you again !

24 novembre 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Mimi,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

The watch arrived well packed and on…

The watch arrived well packed and on time. Was even better looking than the website showed so very happy.

28 septembre 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Jana,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Top service

Top service, the watch was very securely packed and arrived super fast. I will hopefully be back soon, thank you very much!

6 septembre 2021
Avis spontané
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Réponse de DownUnderWatches

Dear John,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Seamless purchase experience!

Kept me informed throughout the progress on my order and with the shipping status. The watch was delivered in 3 days! Will buy again.

31 juillet 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Harman,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 1 sur 5 étoiles

Avoid at all costs

So Down under watches aka vchain e-commerce aka IDS Company (RTS) is a Singapore company that sells via private websites and sites such as Kogan.com they claim they are Australian. yes they have a location in Vic but this location is purely used to repackaged items purchased. their communication is very poor and clearly scripted (copied and pasted) as proof if they reply to this lol

In all seriousness they claimed they shipped my item the next day after purchase which was great but Australia post only had the shipping info and nothing more with the whole time they claimed they have sent the item and Australia post have it which was NOT the case and 8 days later lo & behold Australia post FINALLY received the item which shows they were lying..... on down under watches it shows they do ship from Singapore but not on their other locations I will be sending this to Australian consumer affairs as there Is NOWHERE at all that I can see their ABN number which is a legal requirement I have asked them for it with no reply at all which is a legal requirement that they do provide it if they are a legal Australian business 🤔🤔🤔

19 mai 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Lee,

Thank you for sharing your experience with us.

We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. Most respectfully we have found your review to be misleading to our readers. Our thousands of customers from around the world will testify to the authenticity of our watches and our service.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

I found Downunder Watches by a web…

I found Downunder Watches by a web search. Their website is easy to use. Information on their watches is well displayed, making selection easy.
I noted that for Australia, the GST is included in the price, so you know upfront the full cost, with free Express delivery. Other sellers do not include this, so you are charged extra after purchase.
I purchased an Orient watch. It was despatched very quickly, arriving in a week, with full tracking, and well packaged.
My enquiry on a potential issue was answered and resolved very quickly.
I can recommend Downunder Watches as a safe, genuine and reliable seller of factory fresh watches.

29 avril 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Don,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Ordered my 'Flighty' on Good Friday

Ordered my 'Flighty' on Good Friday. It arrived Easter Monday morning. Love the watch. Genuine warranty card stamped and included. Would definitely order from them again.

5 avril 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Terry,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Ratio II Freediver 1000m White dial/silicone strap

I Ordered a II Ratio 1000m Freediver and really can't complain. The watch was shipped DHL and arrived very fast, and looking at it on my wrist, now amazing watch.

The watch containers the normal Workhorse NH36 movement so has hacking and hand-wind the screw-down crown and screw-down valve for the helium escape valve.

The Strap is black silicone with a generous size and adjustment.

Outstanding service considering the shipping delays these days.

On a side note the photos do not do this watch justice in person it's so much nicer... but then that's just how photos are.

25 mars 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Customer,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

great to deal with.

great to deal with. good quality product.

4 mars 2021
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Steve,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Simple Hassle Free Purchase

Easy to use website, and efficient delivery of the watch. Was notified of all steps of the dispatching and shipping process. Loving my new purchase of an Orient Classic Open Heart.

20 février 2021
Avis spontané
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Réponse de DownUnderWatches

Dear Justin,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Very happy with DownUnder team

Very happy with DownUnder team, my watch was exactly as advertised, turned up earlier than expected, they advised, followed up and delivered great value for money.
Thanks team - much appreciated
Yes, l am a real & happy customer
Wr

13 février 2021
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Richardson,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Great service

My watch arrived securely packed and is obviously the genuine article (always a worry when buying on Amazon), right on time. The price was competitive with others online. I will use them again.

13 janvier 2021
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear John,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Very happy.

Hello, I could not be happier with Downunder Watches. They are a great company to do business with. I will be coming back with all confidence. Cheers Derek.

12 janvier 2021
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Derek,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Beautiful watch with great price

Beautiful watch with great price. Delivered well before quoted date.

19 décembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Louise,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Excellent prices

Excellent prices, Awesome service and communications, super fast safe delivery with tracking. Just received my 3rd watch from Down Under Watches and they are the best!
Colin Brittain

18 décembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Colin,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Great service

Wide range of watches. Good price and delivered very quickly

14 décembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Adrian,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Good to go

The order process and shipping was fast, the watch was packaged well and the price was great. Very happy with the service offered and my ordering experience.

26 novembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Casey,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Excellent service

The watch arrived in Sydney from Singapore in five days, and was everything I expected. I was kept informed throughout by the courier, and by your company. The watch is perfect, and I am very impressed by your service, and the prices. There was no postal cost, despite coming from overseas. Thank you so much.

20 novembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Peter,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Best selection of watches

Best selection of watches
Quality n fast delivery

13 novembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Christine,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

Noté 5 sur 5 étoiles

Best watch sellers around

Always fast delivery, this time the watch arrived before they said it would and the watch is absolutely stunning. I buy all my watches from DownUnderWatches and recommend them to everyone

12 novembre 2020
Avis spontané
Logo de DownUnderWatches

Réponse de DownUnderWatches

Dear Justin,

We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.

We look forward to serving you again in the near future.

If you have any query please contact us on cs@downunderwatches.com

Best Regards,
Sally

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