Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Voir plus
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Lisez les avis des autres
Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Voir plus
Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Voir plus
L'entreprise a répondu
Absolutely over the moon with my new laminate flooring! The whole process was so easy from start to finish, and I’m honestly so happy with how it looks. The fitting was done brilliantly and the finis... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
Coordonnées de contact
Farnley Park, LS21 2QF, Leeds, Royaume-Uni
- 03303332360
- marketing@easipaycarpets.co.uk
- www.easipaycarpets.co.uk
4,3
Excellent
4 k avis
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A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Well fitter should have been here tiday…
Well fitter should have been here tiday and hasn't turned up! Spoke to him at 2.45 and he said he’s slightly behind but will be there today. Explained iv got a three year old so need to get him room sorted for bedtime and he assured me he will be there.
5.30 still not come so tried ringing him a few times between 5.30 and 6.15 and it’s just ringing and going to voicemail. Terrible service after iv paid a deposit and first months payment up front.
24 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for your feedback. We’re really sorry that your fitting was delayed and, in particular, that you were left waiting after being told the fitter would arrive that day. We completely appreciate how frustrating this was, especially with a young child and needing to get the room ready for bedtime.
The fitter was unfortunately delayed at previous jobs, which caused a knock-on delay to your installation. We’re sorry that this affected you and that you were unable to get through to the fitter later in the day.
We’re pleased that the installation was completed yesterday, 28 September, and from the photos provided by the fitter, the finished result looks great.
We apologise again for the inconvenience and appreciate your patience.
Recently got lino fitted in the kitchen…
Recently got lino fitted in the kitchen really happy with it fitters was very respectful and cleaned up after themselves.
Overall good experience.
3 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for your kind words and for taking the time to leave us a review. It’s great to hear that you had a positive experience with the team. We really appreciate your support.
Very happy with this company easy to…
Very happy with this company easy to arrange ,and fitters did a fab job and as I couldn't get sofa out of house managed to work round very grateful for their help ,wouldn't hesitate to use again 👍
22 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thanks for taking the time to leave us a review and glad the fitters were able to help :)
Réponse de Easipay Carpets Ltd
Thank you for your kind words and for taking the time to leave us a review.
Employ fitters who communicate instead…
Employ fitters who communicate instead of booking appointment-taking days off work for him just to arrive. All yous have done is rearrange appointment with the same fitter I am really unhappy.
25 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Hi Sophie,
Unfortunately we can't respond to your review as we have no account details or name of account with us?
Thanks
Easipay Carpets
From measure to fitting everything was…
From measure to fitting everything was so simple and easy and a fantastic job
4 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for your fantastic feedback. We’re really pleased you were happy with the service from start to finish, and we truly appreciate you choosing us.
Genius
The customer service was excellent and the fitters were brill we had a good with them they did a brilliant job
4 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the 5 stars! We’re delighted to hear you had a great experience. We’ll make sure the team knows how much their efforts were appreciated.
Good experience kept up to date with…
Good experience kept up to date with fitting times
Fitters were quick
21 juillet 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the 5 stars! We’re delighted to hear you had a great experience. We’ll make sure the team knows how much their efforts were appreciated.
Brilliant service and fitting
Brilliant service and fitting, amazing flooring and great prices, really recommend!!! Best in the game
22 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for taking the time to leave your 5-star review. We’re delighted that you were happy with the service and appreciate your feedback and support.
Laminate
Hi . Darren the manager who came around to show me the colours of the laminate and told me all about the prices and agreed. Very nice bloke .
The fitter, a bit of a discussion about the flooring but still managed to fix the laminate very nice and tidy . The only thing that annoyed me that I had to get rid of the rubbish and mess by myself.
8 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
They where very helpful and polite,
They where very helpful and polite,. They reasured ne at all times and got the job done. Im really happy with the service provided and will recomend them and use them again in the future. Thank you
12 juillet 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for your lovely feedback. We’re delighted to hear that you received the service you were looking for and that you were happy with the team. We really appreciate the 5 stars!
Highly recommend
Affordable payments have used them on several occasions fitting teams are always on time and do great work
1 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for your lovely feedback. We’re delighted to hear that you received the service you were looking for and that you were happy with the team. We really appreciate the 5 stars!
Great Service
The carpet was ordered and fitted within two weeks with a payment plan that is easy to manage. I was originally skeptical but the account manager and fitters were really friendly and helped me with any questions I had.
21 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the fantastic review and recommendation. We’re so pleased you were happy with your experience and really appreciate your support.
Wow I absolutely love my carpet 😍…
Wow I absolutely love my carpet 😍 Laurence and his lads was so professional from start to finish and will be recommending them and will be using them again for the carpets in the nexts rooms. Thank you easipay carpets and the fitting crew. You’ve made my flat look homely
21 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
I would avoid almost 6 months and still…
I would avoid almost 6 months and still waiting for 2 rooms for the fitter too turn up. Call the contact centre all they do is book another appointment for him not to come.
19 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
We are sorry to hear that you have been left frustrated by the length of time this has taken. We fully appreciate that waiting this long for the remaining rooms to be completed is not the experience we want for our customers.
There has unfortunately been a delay with this installation. However, we would like to clarify that the initial delay was due to issues with the condition of the subfloor, which was the customer’s responsibility to rectify before the flooring could be fitted. This understandably affected the original installation schedule.
That said, we recognise that there have been further delays since then and that the overall timescale has been far longer than it should have been. We also understand the frustration caused by having appointments rearranged and not seeing the installation completed.
We are sorry for the inconvenience caused and are continuing to work towards resolving the outstanding installation as quickly as possible.
They was very professional at all times…
They was very professional at all times . Did the carpets so quick and left them looking beautiful and the quality was so nice.
I loved the way they keep intouch with me and gave me a correct time for them to be expected. I was totally happy with the service they provided. T
18 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
Great quality flooring very reasonable…
Great quality flooring very reasonable affordable prices agent that came to see me was excellent and very helpful all made easy by being about to afford quality flooring paid on a monthly basis also they save you the hassle of having to find your own fitters everything is done for you including free underlay and door bars easipay carpets is a first class company used them several times and will be again very soon I'd rate these 10/10 I'm one very happy customer
17 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Stephen. We’re delighted to hear you’ve had another great experience with us and that the quality, pricing and monthly payment option have worked so well for you. It means a lot that you’ve chosen us several times already — we’ll be very happy to help again soon!
Avoid Avoid they lied about everything
Completely lied about everything that advertised on their website had my deposit and initial payment four months later still waiting for carpet and flooring to be fitted. They cancelled several fitting appointments and try blaming me and wanting to come out at 8:30 in the evening to a terrace house with oap neighbours absolute preposterous…Also blatantly refused to give me a refund due to the so called “ non-refundable” policy which is null and avoid by law under the consumer rights act because they are the ones in breach of contract and they’re legally obligated by law to do so avoid this company as much as you can. You’re most likely lose your money or will have to fight through the courts to get it back, “not”easiy pay take advantage of vulnerable people complete, escalated to trading standards for unfair and unlawful trading practices their own website states later on if things change we can also adjust a payment. We are here to help that is a lie. The only ones they’re interested in helping is themselves and their own back pocket. see you in court.
26 août 2026
Avis spontané
Réponse de Easipay Carpets Ltd
We’re sorry to hear that you are unhappy with your experience.
We do, however, disagree with the suggestion that we have failed to uphold our contractual obligations or simply refused to arrange your installation.
As explained to you directly, fitting appointments had previously been cancelled at your request. Subsequently, there were also payment arrears on the account, meaning the agreed payment schedule was not being maintained. This affected our ability to proceed with a further installation date.
We have kept you informed throughout and have explained the reasons for the changes to the fitting arrangements. We remain willing to fulfil the agreement and complete the installation in accordance with the terms agreed, subject to the account being brought up to date.
We have responded to your concerns directly and will continue to deal with the matter through the appropriate channels rather than discuss individual account details publicly.
So decided to go with easipay as…
So decided to go with easipay as couldnt afford to pay upfront for carpets came out paid deposit paid first week carpets fitted a week and bit later fantastic guy who fitted dean and his work collegue was amazed all completed in under 2 hours but my flat is tiny was a little issue but was resolved so quickly and efficent would 💯 recommend to anyone a carpet totally changes your home im very impressed thank you easipay
12 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you so much, Sara. We’re thrilled to hear you’re so impressed with your new carpets and that Dean and his colleague did such a fantastic job. We’re also really pleased the little issue was resolved quickly for you. Enjoy your transformed home! 😊
Polite and friendly kept me well…
Polite and friendly kept me well informed on route. Love the floor done to perfection can't wait to get rest of my flat done
14 septembre 2026
Avis spontané
Réponse de Easipay Carpets Ltd
Thank you, Ashley. We’re so pleased you were kept well informed and that you love your new floor. Hearing it was finished to perfection is wonderful, and we’d love to help with the rest of your flat when you’re ready.
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