I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... Voir plus
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Lisez les avis des autres
Good attention to our needs as a family. mobility issues such as comfort and pain were fully considered. No pressure with sales just good advice. Good kindness and care thank you Anita and Donna at... Voir plus
L'entreprise a répondu
A lovely welcome by Paul… telling me to ‘shut up’ whilst he dealt with a customer who just walked in - my great-kid and he thought I was someone else! Bless! Fun aside, in a professional capaci... Voir plus
Visited the store with my mum to look for different mobility tools to help following her stroke, staff very friendly and discussed all our needs with suggested products and their benefits. Staff knowl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Be patient!
My nanny needed a new walker and Claire was amazing! Answered all our questions and even showed us how things worked and most importantly how it folded, it was busy in the store today but she made sure that we were seated and comfortable while we waited. Very friendly, very welcoming and nanny is very happy with her new walker.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Purchase of wheelchair
We bought a wheelchair for my mum from Eden Mobility.
Max was extremely helpful, very knowledgeable and polite.
We would certainly recommend this shop.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Amazing staff
Amazing staff, great support especially from Wendy. Amazing job.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Really good customer service and easy…
Really good customer service and easy to speek to
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Helpful and knowledgeable
Helpful and knowledgeable , better than Scunthorpe !
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Very helpful throughout the the process…
Very helpful throughout the the process of buying mobility scooter instructions well explained before test drive very please with whole visit Carol was the assistant
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I visited the Eden Mobility shop in Scarborough
I visited the Eden Mobility shop in Scarborough with my son on the 11th of August. I was looking for a reliable walking stick.
A lovely lady called Camilla helped me to choose just what I needed.
A Gel Cane Walking Stick with a very good handle. Camilla adjusted the stick to the correct height for me.
My new walking stick has been brilliant and I have been able to walk alot better than I did before.
Thank you Camilla for your care, kindness and advice. You took the time to help me knowing that I was suffering quite alot of pain and discomfort.
If ever I need to buy anything else to help me with my mobility I will shop with you again.
Julie Mason
11 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
My wheelchair was out of action and was…
My wheelchair was out of action and was trying to get it fixed but was unable to.
The staff member in Eden Mobility, Middlesbrough was a lovely gentleman named Nick.
He helped me so much trying to find me an alternative as I was going away for the weekend.
He showed patience and kindness until I understood how to take the scooter down and put it back up again.
The service was second to none !
All others involved in trying to assist me were also friendly and approachable
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Wendy was great
Wendy was absolutely lovely. Couldn't be more helpful. She asked what I needed and showed me the best scooter for my needs. Such a lovely experience.
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Went into store for a look at the s50…
Went into store for a look at the s50 carbon i was given a very knowledgeable chat about it from amo ended up buying one would recommend them
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I visited on 26th August as I needed to…
I visited on 26th August as I needed to purchase a gel cushion for my temporary wheelchair.
I was immediately made to feel at ease and any questions I had were answered very professionally.
The store manager Amo and Deputy manager Joe were both very courteous, professional, very pleasant and kind I would definitely recommend this store to anyone with mobility/disability issues
26 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Went into the new Telford store with my…
Went into the new Telford store with my nan to look for a new walker and we were met with Amo and Joe who were both absolutely lovely! Me and my nan felt so welcome in store. Will definitely be returning when shes ready to buy X
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
A wonderful experience
Sarah at Eden mobility completely turned our day around…after travelling over an hour to be let down by another company, we were directed to Sarah by a colleague in another store and she was amazing! Informative, helpful, friendly, accommodating and so respectful. It’s been a pleasure to meet her and she has really helped us to find the perfect scooter for us, I can’t recommend her highly enough ☺️
27 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
It has been exactly one month since I…
It has been exactly one month since I had my mobility scooter delivered and it was the most sensible decision I have ever made in my life. My first point of contact was Anna at the Shirley, Southampton branch. Right from the off, talking to Anna was like talking to a friend of many years. Anna took the time to understand my needs and my budget and suggested the scooter I eventually ended up buying. It was, honestly, a pleasure to do business with Anna and I would recommend you reach out to her if you are in need of any help or directions. When it was delivered, Neil took me through everything and made sure I knew what was what, answering questions I'm sure he has answered a thousand times before but, again, there was no rush, no pressure or heavy handed tactics. My overall experience with Eden Mobility can only be described as extremely positive and guided. I was embarrassed at first because I needed mobility assistance and Eden, especially Anna, took my concerns and addressed every one of them and, if in the future I need to upgrade or buy accessories or just need a bit of help, my first call will always be to Anna and Eden Mobility.
27 juillet 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Patrick in the Bootle store was…
Patrick in the Bootle store was brilliant helped me get the right scooter, was a real help
Ryan who brought my scooter out to me was just as much of a help for me he got all my needs sorted really quickly a big thanks to both those guys without them I'd not have the freedom that I have thanks guys
3 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Went in shop looking for a boot…
Went in shop looking for a boot scooters luckily Dawn was there to help, she explained about boot scooters showed me how to fold it up then told me bit too heavy for me, Dawn was so helpful not pushy at all to buy one. We decided to buy a recondioned one again totally helpful with everything Thank You Dawn
25 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
The pleasant,friendly approach of staff…
The pleasant,friendly approach of staff in the Huddersfield shop was welcoming and reassuring.
We were given all of the relevant information regarding the choice of scooter and also a demonstration of how to fold the scooter.
The staff demonstrated patience combined with excellent customer service.
Thank you for making this experience the best decision of the day.
26 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Excellent service from Anna and Hefan
Excellent service from Anna and Hefan. I would highly recommend this company
18 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
I came into Huddersfield this…
I came into Huddersfield this afternoon. And the girls Gaby and Micah have been brilliant. I've had a laugh,learn load on what I need to help me and I've now left with a new scooter. Lovely experience
26 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
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