I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... Voir plus
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Lisez les avis des autres
Good attention to our needs as a family. mobility issues such as comfort and pain were fully considered. No pressure with sales just good advice. Good kindness and care thank you Anita and Donna at... Voir plus
L'entreprise a répondu
I found Peter and Rebecca, to be most helpful and friendly when I visited the North End branch of Eden mobility shop. They helped me decide on my purchase, giving me different options, nothing was t... Voir plus
A lovely welcome by Paul… telling me to ‘shut up’ whilst he dealt with a customer who just walked in - my great-kid and he thought I was someone else! Bless! Fun aside, in a professional capaci... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
16 - 20 High Street East, DN15 6UH, Scunthorpe, Royaume-Uni
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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My father was thrown out of a mobility…
My father was thrown out of a mobility scooter sold to him by one of the employees from the scunthorpe branch of the Eden company. He only wanted to be able to have a few days out with his family and he was told the scooter was the right one for him not only was he badly hurt his confidence is shattered. After a mechanic was sent out by the firm to cut a long story short he said he should never have been sold this model Yet after complaining the head of Eden would take no action at all So before you think of getting anything at all for your loved ones please do not.
25 mai 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review. We have reached out to ask for your contact details. Please would you be so kind to make contact with us.
Warm regards ,
Eden Mobility
Friendly and kind service as always
Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Had a great experience at Eden mobility…
Had a great experience at Eden mobility in bellevale Liverpool.
Keith made us feel comfortable and found the perfect mobility scooter for us. He was professional but approachable a credit to your company.
Would definitely go back.
2 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
⭐⭐⭐⭐⭐ Outstanding service from Karen at…
⭐⭐⭐⭐⭐ Outstanding service from Karen at Eden Mobility Bootle
I would highly recommend Karen at Eden Mobility in Bootle. She was absolutely wonderful when helping my mum. From the moment we met her, she was patient, kind, informative and incredibly helpful.
Karen took the time to explain everything clearly, never made us feel rushed, and made sure my mum felt comfortable and understood throughout the whole process. Her friendly and caring approach made such a difference, especially when helping someone who can understandably feel a little overwhelmed by these decisions.
It’s not often you come across someone who genuinely goes above and beyond, but Karen really did. Eden Mobility are very lucky to have her, and we can’t thank her enough for all her help and kindness.
Thank you so much, Karen — you’re a credit to Eden Mobility! ❤️
2 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
10 out of 10 service
Visited stockport to purchase a scooter. Spoken to Andrew who was very helpful, polite and made sure the scooter was right for me. Would highly recommend
2 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Wendy and Jill were absolutely fab
Wendy and Jill were absolutely fab. Very helpful could not have done more for us. Great service.
2 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Our nice experience this morning
I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome
( Lucie and Jonathan). We browsed around the shop, the staff advised us, gave us a mobility magazine for us to take away, we will definitely return and recommend to our other service users for future purchases.
2 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
We were seen by Michelle who was…
We were seen by Michelle who was polite,demonstrated the Scooters excellently nothing too much trouble very professonal nothing but praise for her also the new assistant very pleasent and helpful.
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Shocking after care / repair service !
Shocking repair service !!
Fault reported with mobility scooter in May , took ages for engineer visit but then had to order a part . Called and another engineer attended as said previous man hasn’t ordered part as didn’t know . It’s now September and still not fixed . I have chased them periodically to be told waiting for parts and they would text / call me soon
But no call or engineer visit !!
Update 4 / 9 @ 1600 : Eden replied saying they had made contact and I have an appointment but unfortunately they have NOT contacted me by text, email or call despite having all my personal details .
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you for your review , I can confirm we have made contact with you and you have an appointment for us to assist.
Warm regards,
Eden Mobility
Excellent Mobility Store
Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an electric and self-propelled wheelchair easy.
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Went in and found a walking stick I liked. Shantel was helpful and kindly chopped a little off it to make it the right height for my Nan. Thank you 😊
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Took my mum to the Sheffield store…
Took my mum to the Sheffield store today to look at mobility scooters. Was greeted by Sam who was so amazingly helpful not only did she help my mum figure out that a electric wheelchair was a better option for her but helped her with all her finance paperwork. Couldn't have asked for better service
1 septembre 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Eden Mobility Telford 🖤
amazing services recommended to people who looking for mobility scooters or walking aids like sticks or frames helpful to choose the right item very clean in the building it deserves 5 stars on the door ⭐⭐⭐⭐⭐
31 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Service with a smile
This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it didn’t work so we popped back in and spoke to a lady called Carol. Carol was so helpful. She told us all about the batteries using her battery putting that into our chair and then realising that there was nothing wrong with our batteries she also shown my dad how to use the Chair as he totally forgotten how to use it. He was so happy that he actually rode out of the shop. Carol was so helpful, she genuinely wanted to help .Thank you Carol
24 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Took my mother in law to look at…
Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would definitely recommend.
21 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Whats not to like
Where do i start. Shopping with the wife as most men know is not the easiest thing to do. When spending a lot of money on a mobility scooter it was looking ....lets say...i would rather decorate than let her pick what she wanted .
Went into their Washington branch and was met with what i can only say were the two best people this company employs. Liz and Chloe are such fantastic people. Liz took the wife out for a test drive in a scooter, both came back in one piece as well.
Not once were they pushy or over powering (i hate been jumped on when i walk into a shop). They treated the wife with respect and rely made her feel at ease.
Yes the wife picked that scooter and its being delivered direct to the house.
How easy was that...Ladies thank you so much for making my weekend. You are a credit to your company.
28 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Me & my sister was looked after at Eden…
Me & my sister was looked after at Eden .mobility shop in Grimsby by Jamie & Megan. The service was excellent by both who were so lovely, helpful and informative. My sister brought a mobility scooter and was very happy with the care, time and attention spent in finding the right one at a great price. Would highly recommend.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Be patient!
My nanny needed a new walker and Claire was amazing! Answered all our questions and even showed us how things worked and most importantly how it folded, it was busy in the store today but she made sure that we were seated and comfortable while we waited. Very friendly, very welcoming and nanny is very happy with her new walker.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Purchase of wheelchair
We bought a wheelchair for my mum from Eden Mobility.
Max was extremely helpful, very knowledgeable and polite.
We would certainly recommend this shop.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Amazing staff
Amazing staff, great support especially from Wendy. Amazing job.
29 août 2026
Avis spontané
Réponse de Eden Mobility
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
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