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Eden Mobility Avis 

3 025
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot fault the service here. Lucie is extremely helpful and genuinely cares for her customers. She started coffee mornings, which are a great idea, getting the community together and helping th... Voir plus

Noté 5 sur 5 étoiles

Good attention to our needs as a family. mobility issues such as comfort and pain were fully considered. No pressure with sales just good advice. Good kindness and care thank you Anita and Donna at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A lovely welcome by Paul… telling me to ‘shut up’ whilst he dealt with a customer who just walked in - my great-kid and he thought I was someone else! Bless! Fun aside, in a professional capaci... Voir plus

Noté 5 sur 5 étoiles

Paul Wilson the salesman in Eden Mobility in Mansfield was so helpful even when I changed my mind about which product I wanted. I have beento other mobility shops and have been seriously over-charged... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 025)

1 432 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Very helpful, great service ,scooter delivered quickly and your salesman very very helpful

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Patrick was amazing

Patrick was amazing. Friendly. Knowlegeable and nothing was too much trouble.

26 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 4 sur 5 étoiles

Product arrived when it said it would…

Product arrived when it said it would in time for holiday.

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Very good service

Very good service

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 1 sur 5 étoiles

I ordered replacement batteries for my…

I ordered replacement batteries for my Bootmaster Elite scooter on Thurs 17 Sep and was told delivery would be 3 to 5 days. It's now 11 days later and still no batteries. I rang on Frid 25 and was told to give it a few more days. What sort of service is this when I have been without my scooter for all this time?

18 septembre 2026
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Réponse de Eden Mobility

Thank you for leaving your review. I can confirm we have reached out to you today to assist.

Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great customer service

Great customer service, and product just wgat was required.

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Fantastic 2-in-1 walker wheelchair

Fantastic service in the Wakefield store and online.
We purchased a 2-in-1 walker wheelchair and it is perfect! Would highly recommend Eden for quality and price.

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great communication and fast delivery

Great communication and fast delivery. The item is great quality. I think it will last for years!

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 1 sur 5 étoiles

I ordered a mobility item on the 17th…

I ordered a mobility item on the 17th September. I’m still waiting for delivery 10 days later
How can I give a review if you haven’t delivered my goods. So in answer to your email “how did we do”, appalling. No updates, nothing to track. Disgusting and disappointing

18 septembre 2026
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Réponse de Eden Mobility

Thank you for your review .
I can confirm that we have reached out to you to assist you today.

Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

mug for my arthritis

perfect i would recommend

18 septembre 2026
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

The lady that help today was realy…vikki

The lady that help today was realy helpful and so polite lovely to expiance the lady was vikki

26 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

We visited to find a mobility scooter…

We visited to find a mobility scooter for my father.

We were served by carol who was excellent. Patient knowledgeable and really helpful.

26 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

i needed a walking stick and grabber…

i needed a walking stick and grabber and didnt know where to start and Max helped me with my walking stick which he adjusted for me and let me walk around the store to make sure it was the right one for me and he recommended the long grabber as well as i bend down to pick things off the floor,
Thank you again Max

24 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Been in this shop a few times trying to…

Been in this shop a few times trying to find the best mobility scooter Laura and Sharon were very helpful and friendly, they went above and beyond thankyou ladies xx

10 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Served by Camilla in the Scarborough…

Served by Camilla in the Scarborough store on 25th Sept. Bought a travelator, which I was totally satisfied with, and received great service. Delighted

25 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Brilliant service from chris

Brilliant service from chris would definitely recommend plus I left my phone in the shop and was still there 30 mins later

25 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Excellent service

Carol provided a very good service. Very knowledgeable about the product that we purchased. Would recommend the shop.

23 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

The scooter i bought the onyx is…

The scooter i bought the onyx is brilliant. The service i got was very good especially from Andrew at Stockport branch he was really helpful

25 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Eden mobility hull 100 out of 10

I would like to give more than 5 for an excellent company I rang the shop
Holderness rd hull I looked at there web site for a perching stool the lady Davina was very veryhelp full a luvly lady who gives a 1000 per cent as i had paid with card she brought me Reciept on her way home I highly recommend this shop

31 août 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

I was greeted with smiles and pleasant…

I was greeted with smiles and pleasant attitudes! Very professional! Both Cat and Lucie were fantastic and really got their jobs done. They helped me and my elderly father out tremendously and I would gladly recommend them and Eden Mobility to any and all interested! All the best to Lucie and Cat! Sincerely Edwin Fox.

23 septembre 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

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