Bought a water butt from them 3 years ago and it has developed a leak, sent them an email with order number and photo and literally minutes later received an email that a replacement was on its way.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Voir plus
L'entreprise a répondu
This was just a small order for a right-angled water butt connector set which I was unable to get locally. The order was dealt with promptly and courteously, and despaatch and delivery were excellent.... Voir plus
L'entreprise a répondu
Money taken for waterbutt kit, but still no goods received weeks later. I repeatedly phoned and emailed, but absolutely no response. I cannot really recommend their online service, nor customer ser... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!
Coordonnées de contact
Leeds, Royaume-Uni
- 08003164454
- customer.care@evengreener.com
- www.evengreener.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent company
Excellent company. Competitive prices and speedy delivery. Very good customer care after sales service..
Perfect Company to deal with
Perfect Company to deal with, Perfect Products, Fantastic shipping and packaging 👌👌👌👌👌
Good products, fast delivery
This is my second order. Again, fast delivery of 100 litre water butt. Very easy to set up and link to first butt. Both butts almost full today.
Even Greener looked after me
When something as small as a replacement lid for a bokashi bin is processed and though out of stock is remembered and once back in stock arrives without fuss in a handwriting addressed envelope you know the company is reliable and can be trusted. Thank you!
You were dreadful
You were dreadful. Had I not chased you twice I would not have received the goods I ordered and paid for because you appeared, from your e mails, to just pass off the supply and delivery to couriers, who you blamed for the non deliveries. Dreadful service. Ordered and paid on 3/7/23 and last item received 26/7/23
Good recovery
The water butt arrived sooner than expected. Though minus a tap which should have been included.
EvenGreener replaced the tap very quickly, so 5 stars.
Thank you for replacing the tap so promptly, and without hassle!
Great water butt at very reasonable…
Great water butt at very reasonable price. And really not too tricky to install.
227 Water Butt - Guarantee
Had a problem with a 227 water butt that began leaking in the hot weather and this was replaced under the 5 year guarantee. No quibble. No fee. Just fast eficient helpful service.
Great product
Great product. Purchased 165litre water butt. Very pleased with it. Perhaps the water tap could be extended a bit to ensure watering can will fill without having to tilt and hold it.
Slow service, part of order missing
Ordered a water but on 20 July. Still waiting for stand to be delivered on 27 July. Very slow service
Water Butts
I like that the water butts are made in the UK from recycled materials.
Customer service was excellent - a broken piece was replaced immediately after a phone call answered by a very pleasant and helpful lady
The water butt was delivered promptly…
The water butt was delivered promptly and was well packed. The kit was easy to install.
Big let down in customer services
Ordering was fine . Delivery was within couple weeks as promised . But no taps with the water butts. Finally got through after ringing many times. I asked if they able to send next day delivery as was getting someone to fit them the next day for me. They were not happy about me asking that & said if I had to get fitted couldn’t I use butt plugs to stop water comin out I said no cause there wasn’t any either !!!! So then agreed to send first class . 4/5 days later turned up and they had sent 2nd class surprise . Bear in mind I had to spend a lot of money with them. Unfortunately Won’t be again .
Good quality product delivered to when…
Good quality product delivered to when they said it would be
Great price for the two water butts and…
Great price for the two water butts and link kit.
The delivery time was rather longer than I expected until I realised by referring to the website, that with ECO in mind, the deliveries appear to be made when there are more deliveries to be made in the area of the customer?
Water Butt Double…
Although these took about a month to arrive I was aware of this when I ordered. I purchased the Cloudburst 200 Litre Water Butt Double Kit, I was initially going to purchase 1 water butt but because of the great price I ordered the double kit. I received my order about a week ago. They are easy to assemble. All prepared now for summer!
The lids…
The lids to the new stock of bins not fitting correctly and if you add too much pressure the lid splits making it impossible to keep airtight
Really competitive prices plus free…
Really competitive prices plus free delivery.
A great contribution to our efforts to maximise use of rainwater in the garden.
Terrific service!
Excellent service for a replacement water butt
I contacted this company to ask for some suggestions of help on how to fix my water butt that had started leaking, that I had purchased from them four years ago. I received a helpful response and was reminded that the product was actually covered by a five year guarantee and that a replacement water butt would be sent out to me. The replacement was delivered by DPD a couple of weeks later. I was very impressed with their aftercare service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








