Bought a water butt from them 3 years ago and it has developed a leak, sent them an email with order number and photo and literally minutes later received an email that a replacement was on its way.... Voir plus
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Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Voir plus
L'entreprise a répondu
This was just a small order for a right-angled water butt connector set which I was unable to get locally. The order was dealt with promptly and courteously, and despaatch and delivery were excellent.... Voir plus
L'entreprise a répondu
Money taken for waterbutt kit, but still no goods received weeks later. I repeatedly phoned and emailed, but absolutely no response. I cannot really recommend their online service, nor customer ser... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!
Coordonnées de contact
Leeds, Royaume-Uni
- 08003164454
- customer.care@evengreener.com
- www.evengreener.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Waterbutt
My second waterbutt from this company. Quality product, highly recommended.
Good prices
A good range of water butts and accessories very reasonably priced.
Pleased with water butts
Pleased with water butts, initially the lids were a little snug but they now move more freely, useful that the holes were pre-drilled. Delivery was not too long but very limited information on delivery, was told they had been dispatched and would arrive by end of the week but given no delivery company details or tracking information. They appeared at our front door on a Friday afternoon, delivery people didn't even knock on the door.
A beautiful water butt with flower…
A beautiful water butt with flower troughs.
Great water butt..
Great water butt... I bought two at once for a really good price. Very happy with them. They arrived quickly. Would recommend
Easy Ordering
Easy Ordering, excellent product, made well.
Water butts are a good size as do not take much room up. Like the tops that mean an overflow is not needed, they just stop filling up when full.
It was exactly what I was looking for…
It was exactly what I was looking for and the price and delivery were both very good. I will be starting another little project in the garden later this summer and will be using this company again especially with it being British. Maybe we should all start backing British companies a little more than we do .
Great Quality and customer service
Great Quality and customer service. I bought 2 Harcostar 227 Litre Grey Water Butt Kits, 3 years apart. Love the flat lid so you can disguise with plants on the top that trail down. I had a small problem, sent a photo and it was quickly rectified by customer services.
Quality and good service
The 227L Harcoster water butt is good quality and we have quite a number of them. Evengreener offer it at a great price and with a great service.
Bought several items together
Bought several items together, and received part of the order swiftly, albeit without notification of dispatch or delivery day/time so that I could plan to receive them. Then I left waiting with no further corresepondence once again re rest of order. Despite 3 emails to customer services asking if they had the remaining items in stock to despatch and when they would do so, or any other details re having to backorder, EvenGreener did not reply whatsoever and left me in the dark. Being left with no option by EvenGreener as to whether I should wait even longer or cancel the remainder of the order, I decided to take my business elsewhere to a more communicative customer friendly business, so I cancelled the remaining items. Bizarrely, EvenGreener responded almost immediately to that request and processed the refund without any explanation as to why the goods hadn't been dispatched or why they couldn't have kept me informed as equally expediently.
Great things for garden need
I was struggling to find base for Stewart Oak Effect water butt, and you're one that supply it near where I live in York. I think this isthe second time I purchase from you. Thank you.
Good composter at a competitive price
Great product with a 5 year guarantee
Great product with a 5 year guarantee. The best thing though is the customer service if there is an issue. Brilliant team and always prompt, efficient and polite
Evri used you are warned
Item sent separately was rammed through letter box to break packaging as did not fit, slow delivery but great price worth the wait. Contacted customer services thought reply was a little curt.
Water butt
The water butt is now in place and helping me to save on using tap water. I needed a bit of help with getting it fitted up and received a prompt and helpful reply.
Great customer service.
Had a problem with a water butt. Quickly resolved by helpful staff and new one sent out. Great customer service.
Spare part for water butt received very…
Spare part for water butt received very quickly. Their online sales department is really well run,
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