My only problem was the packaging the product was liquid soap, which was loose in the box. Unfortunately, one of the caps was loose which was a mess to have to clean up. Otherwise the service was gr... Voir plus
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Lisez les avis des autres
The product I ordered was very hard to find especially at what I would consider an affordable price. The service was 5 star all the way. I absolutely would recommend and will purchase additional in th... Voir plus
Great prices on hard-to-find products that aren't available in local markets. Items shipped in one day which is just as good as any other online warehouse store.
L'entreprise a répondu
Unbelieveably great! The cust svc rep was wonderful. She made great recommendations and I purchased. One week later I have my products. After 3 weeks of trying to get product from a local store, one s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de commande de repas en ligne
- aussi dans
- Épicerie
- Magasin de fournitures pour restaurant
- Magasin de produits alimentaires en gros
- Service de livraison des courses
Écrit par l'entreprise
FoodServiceDirect.com is an online marketplace with more than 250,000 products from more than 6,000 brands. With our competitive pricing, we offer many types of specialty products that can be bought by the case while also offering hundreds of products that can be bought by the single. We've been shipping products directly to homes, restaurants, and other businesses without memberships or minimum requirements since the 90's! We’re excited to partner with you on your future purchases of hard-to-find ingredients, eco-friendly disposables and so much more. It doesn't matter if you are shopping for your restaurant, food truck, or even just your home! FoodServiceDirect.com is here and ready to help you get what you need.
Coordonnées de contact
2 Eaton St, 23669, Hampton, Etats-Unis
- 855-705-0755
- customerservice@foodservicedirect.com
- www.foodservicedirect.com
4,6
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Have not received order yet
Have not received order yet. This order is for personal use.
27 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your feedback and for the great rating. We really appreciate it! This item is a special order and is scheduled to ship on 5/18, so it is still being processed.
If you have any questions in the meantime, please feel free to reach out. We’re happy to help!
Réponse de Foodservicedirect
Thank you for your review! We’re glad to hear the package arrived well-packed and quickly. We appreciate your support and look forward to your next order.
Wouldn,t say it great
Wouldn,t say it great. I ordered some thing at a good price. You shipped it in good time. That is that.
14 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your feedback. We’re glad the pricing and delivery met your expectations. We appreciate you taking the time to share your experience.
Really enjoying the acai and the quick…
Really enjoying the acai and the quick service was amazing. The way it was delivered was without a doubt a guaranty it would be in great shape when we opened it.
18 avril 2026
Avis spontané
Réponse de Foodservicedirect
We’re so glad to hear you enjoyed the açaí and had a great experience with the service. It’s also great to know the packaging helped ensure it arrived in excellent condition. We really appreciate your support and look forward to serving you again.
Good except 1 defective item
Everything was good, except one of the cotton candys came and the package was open and the product was rock hard.
17 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your feedback. We’re glad to hear most of your order was good, but we’re sorry about the cotton candy arriving open and hardened. That’s not the experience we want for our customers. We’ll be reaching out to you directly to make this right.
Smooth transaction
Smooth transaction. Product as described. Fast shipping and delivery.
15 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your feedback! We’re glad to hear you had a smooth transaction and that the product met your expectations with fast shipping and delivery.
We appreciate your support and look forward to your next order with us!
Great Service and the meat looked fresh.
Our 40 pounds of ground turkey came exactly as described. It was in a foam cooler/ box and the meat was packaged inside a cardboard box *in 4, 10 pound plastic bags, laid flat (not round), with dry ice bags. It shipped quickly and meat was still frozen. Very happy with our first order and I'm placing another today.
Thank you !!!
8 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your wonderful feedback. We’re delighted to hear that your order arrived exactly as described, well-packaged, and still frozen upon delivery.
We truly appreciate your support and are glad your first experience went so well. We look forward to serving you again on your next order!
First time purchase
This was my first time using this company. I used to be able to purchase this product locally but no longer. I looked online for a company that had the frozen product I wanted and came up empty. From the picture on the website, it appeared that the product was not frozen. but I placed the order anyway/. I was very surprised and happy that product did arrive frozen. I deducted one star because I was originally told it would arrive yesterday and I planned a dinner today using the product. Because it arrived late, I had to change those plans. If it had arrived when promised, I would had given 5 stars.
16 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for sharing your experience. We’re glad to hear the product arrived frozen and met your expectations.
We’re sorry for the delivery delay and understand how frustrating it must have been to adjust your plans. We’ve reached out to request your order details so we can look into this further, as it may have been a carrier delay.
We appreciate your feedback and will continue working to improve our delivery accuracy.
Numerous Products
Number of items to choose from is great. Have purchased a lot of items from Food Service Direct.
10 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your kind feedback. We’re glad to hear that you’re enjoying the wide selection of products we have available and truly appreciate your continued support. We look forward to serving you again!
Great Experience …
My order arrived when you said it would. Packed perfectly. The updates on my order allowed me to track its arrival
11 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your wonderful feedback! We're glad to hear your order arrived on time, was packed perfectly, and that the tracking updates helped keep you informed along the way. We truly appreciate your support and look forward to serving you again soon!
Always easy to order and fast delivery
13 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for your continued support! We're glad to hear that ordering is always easy and that you’re happy with our fast delivery. We truly appreciate your business. Thank you for the great review!
Ordering on line was easy and the most…
Ordering on line was easy and the most surprising was how fast the delivery was thank you
11 avril 2026
Avis spontané
Réponse de Foodservicedirect
Thank you so much for your kind feedback! We're glad to hear that you found the online ordering process easy and were pleasantly surprised by the speed of delivery. We truly appreciate your support and look forward to serving you again soon!
Had a bit of a situation with the…
Had a bit of a situation with the delivery service, finally got my package! All is well!
25 janvier 2026
Avis spontané
Réponse de Foodservicedirect
Thank you so much for your positive feedback! We’re glad to hear you received your package and that everything worked out despite the delivery issue. We look forward to seeing you on foodservicedirect.com again soon!
I tried the breaded cod fillets, catfish and shrimp eggrolls
I purchased breaded cod fillets, catfish and shrimp and crab egg rolls, and all of it was spoiled. It had a spoiled taste. I know the difference between a fishy taste, but that wasn’t it. The breaded cod fillets and the catfish had a grayish brownish meat inside with a smell that was unbearable and I could not get it off my fingers. The bread cod fillet had gummy meat if that’s what you wanna call it but honestly, it taste like lab grown meat possibly. I had all these items individually sent to me. No, I didn’t purchase more than once. The first thing I ordered was the breaded cod fillet when it came I just knew this wasn’t right the texture, the look when you open the bread it was gray brownish, there was meat missing so it was like very little meat, but it was gummy. I got a store credit after complaining and I ordered catfish. It looked decent when it came and it was a lot of of it, but it had a smell that I couldn’t get rid of and then I tried to fry it. The smell was on my fingers and it upset my stomach so then I complained about it being spoiled, and then I went with the crab, shrimp, eggrolls, and the crab meat was brown inside and it had a very fishy taste, this is my honest review.
13 janvier 2026
Avis spontané
Réponse de Foodservicedirect
Thank you for sharing your experience. We’re sorry to hear about the concerns you described. Our team worked with you directly to address the issue and provided a resolution at that time. We also confirmed that the items were not expired and requested additional information so we could further investigate and ensure the matter was properly addressed. If you’d like to continue the conversation, our customer service team is always happy to assist.
Excellent customer service
The packing and customer service was good .
10 décembre 2025
Avis spontané
Réponse de Foodservicedirect
Thank you for taking the time to leave your review! We are thrilled to hear our customer service team could further assist you. We hope to see you again soon!
This is my first order from…
This is my first order from Foodservicedirect and it definitely won’t be my last. What a professionally run company. Great order progress communication, excellent food packaging, best of all food selection choices are fantastic. They made my Christmas special! I will order again and will tell my friends. Thank you.
10 décembre 2025
Avis spontané
Réponse de Foodservicedirect
Thank you for your review! We are delighted to hear you are happy with our products and service. We are so happy you found us and hope to see you on foodservicedirect.com again soon!
Fish was frozen solid when it arrived…
Fish was frozen solid when it arrived after 4 days shipping. Truly amazing. Also very delicious 😋 Thank you, will be ordering again for sure.
28 novembre 2025
Avis spontané
Réponse de Foodservicedirect
Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!
Quality control A+
Not only was my 30 pounds of cheese shipped quickly the packing was sweet perfection. A huge cooler arrived and the arctic ice was still frozen solid when opened. I highly recommend this company for your food service needs. Keep up the good work!
13 novembre 2025
Avis spontané
Réponse de Foodservicedirect
We are so happy to hear your experience was a great one! We appreciate your business and hope to serve you again soon.
Great Experience Definitely Recommend!!
My order was packaged every well and i also received everything very quickly.. thank you food service direct!!
30 octobre 2025
Avis spontané
Réponse de Foodservicedirect
Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!
A GREAT Company To Do Business With
I have been using Food Service Direct on a weekly basis for a few months now. I am extremely impressed with their product line and their customer service. This company actually does real customer service. I encourage anyone interested in the products that they offer to give this company a try. Based on my experiences with them, I do believe that you will be extremely surprised and pleased.
10 octobre 2025
Avis spontané
Réponse de Foodservicedirect
Thank you so much for your kind words! We appreciate your continued support and are thrilled to hear you’re happy with our products and service. We hope to see you again soon!
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