Fountain Filters Avis 

224
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Voir plus

À propos de l'entreprise

  1. Magasin

Écrit par l'entreprise

We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

224 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,8

Tous les avis

(224)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

As company Fountain Filters represent…

As company Fountain Filters represent very good water filtering industry. Leaving in London is tough, even lee valley river doesn't help and claimed by Thames water that is safe to drink you should drink one cup of water after one being filtered by house filter, obviously is safe compering it to water from Africa or Asia stright from tap but... I am being asked to leave feedback, so considering Simon knowledge in this field, is pleasure to buy somehow expensive Wras filters but you got what you are paying for.
Thank you!

15 novembre 2022
Avis spontané
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Réponse de Fountain Filters

Thanks for your honest and appreciated review of Fountain Filters. We're very grateful to have you as our customer. Simon & Lou

Noté 5 sur 5 étoiles

Great If You Have Hard Water

I ordered an Oyster Taste and One Flow Hard Water Filter in August to replace a single filter unit as it wasn’t stopping our kettle furring up and water didn’t taste good. I’ve waited a couple of months before posting to see how it worked. What a transformation. No buildup in kettle looks same as it did on day 1. Water tastes fine as well. The whole experience was great with quick response to my questions and prompt delivery. Fitting was easy and the advice on the fittings was perfect.

21 octobre 2022
Avis spontané
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Réponse de Fountain Filters

That's so good to hear Paul. Thank you for taking the time to leave a review. It's often trial and error sorting out hard water problems and one solution doesn't always fit all.

Noté 5 sur 5 étoiles

I bought a three way tap as I was…

I bought a three way tap as I was installing a water softner and water filter. The tap arrived quickly and appears to be a good quality. Simon was quick to reply to my query about the filter adaptor providing good information. Tap now installed and working beautifully. Would buy again from this company.

20 septembre 2022
Avis spontané
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Réponse de Fountain Filters

Thank you so much Sarah for taking the time to leave us a review. We're happy that you are liking the tap. Here if you ever need us. Lou & Simon.

Noté 5 sur 5 étoiles

Brilliant service and great…

Brilliant service and great communication used many of times.. fast and efficient service

16 septembre 2022
Avis spontané
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Réponse de Fountain Filters

Thanks for taking the time to leave us a review. Have a lovely day. Simon & Lou

Noté 5 sur 5 étoiles

Thanks once again for your helpful

Thanks once again for your helpful, friendly and efficient service.

16 septembre 2022
Avis spontané
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Réponse de Fountain Filters

Thanks Tony. Happy to help you out. Simon & Lou

Noté 5 sur 5 étoiles

A Reliable Supplier.

As per usual, excellent service at a very fair price. The filter arrived in a couple of days and was extremely well packaged.

27 août 2022
Avis spontané
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Réponse de Fountain Filters

Really kind of you to take the time to leave us a review. Simon and I are very grateful. Lou

Noté 5 sur 5 étoiles

That we keep coming back is the best…

That we keep coming back is the best review I can offer. Have been using their filters for the last few years. Always good service and delivery excellent.

19 août 2022
Avis spontané
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Réponse de Fountain Filters

That's good enough for us. Thanks for being such an amazing customer. Simon & Lou.

Noté 5 sur 5 étoiles

I buy my water filters whenever it…

I buy my water filters whenever it needs replacing from Fountain Filters as it is a great product with competitive pricing and first class customer service.

19 août 2022
Avis spontané
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Réponse de Fountain Filters

Thanks so much Michael. We really appreciate your review.

Noté 5 sur 5 étoiles

I bought the twin filter system

I bought the twin filter system ten years ago and needed to replace it. I found the website a bit tricky to navigate but eventually found what appeared to be the same twin filter. A quick email confirmed the pipe connection diameter, I was surprised by the fast reply.
The new system arrived very quickly and I was pleasantly surprised to see that the filter canister sealing method had been improved from a tapered design that was always tricky to seal to a improved flange design making changing filter elements easier and leak free. Had the old system replaced in 15 minutes. Would definitely recommend these filters and the company for there quality and helpfulness.

19 août 2022
Avis spontané
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Réponse de Fountain Filters

Thanks David. We pride ourselves on not making customers wait for a reply. Our helpdesk is very busy and popular. Have a lovely weekend. Simon & Lou

Noté 5 sur 5 étoiles

Drinking water tap

Excellent selection of drinking water taps. Found perfect replacement for my old tap. Also glad I opted for the suggested pipe/connector. Good price and fast delivery. Good buying experience.

14 juillet 2022
Avis spontané
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Réponse de Fountain Filters

Thanks for your review George and happy that we were able to help you out with your drinking water tap. Have a lovely day. Lou

Noté 5 sur 5 étoiles

drinking water filter tap

The drinking water filter tap I ordered was a perfect replacement for a very old tap. It was delivered promptly and the entire ordering/delivery experience was faultless. Thank you Fountain Filters.

16 juin 2022
Avis spontané
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Réponse de Fountain Filters

Thanks so much Jenny. You've made our day with your kind comments. Simon & Lou

Noté 5 sur 5 étoiles

Mains water filter from fountain filters

Ordered mains water filter had a issue with one of the fittings I contacted fountain filters they resolved the issue immediately working great high flow and better tasting water thanks

14 juin 2022
Avis spontané
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Réponse de Fountain Filters

Simon and I were very happy to help you out. Thank you for the very kind comments.

Noté 5 sur 5 étoiles

Helping overseas customers

I live in Guernsey, and several suppliers don't sell outside the UK, so it was a great comfort to be find Fountain Filters who I will be a loyal customer of from now on. My UV lamp arrived in extremely tough packaging and was in perfect condition. I can't fault your service, thank you for helping me out

14 juin 2022
Avis spontané
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Réponse de Fountain Filters

We were delighted to help you out. Thanks so much for the lovely review.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Speedy delivery.
Quality tasting water. Very happy with the company and product. Would confidently recommend any day of the week.

17 mai 2022
Avis spontané
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Réponse de Fountain Filters

Thank you so much for your kind feedback Mark. It's a pleasure having you as a customer. Simon and Lou

Noté 5 sur 5 étoiles

A great experience buying a tap and…

A great experience buying a tap and filter. Despite me miscalculating the size of some parts I would need, this was resolved at no cost to me within 48 hrs. The tap is great, and good value, the filters seem good so far. Changed from a different supplier to these and happy so far.

6 mai 2022
Avis spontané
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Réponse de Fountain Filters

Thank you for your very kind words. We are here to help our customers in any way we can and are glad we could help you out on this occasion. Have a lovely day. Simon & Lou

Noté 5 sur 5 étoiles

Excellent filter for North London area

Excellent filter, right one for North London area. Excellent service. Used it die 2 years now. Highly recommended!

23 avril 2022
Avis spontané
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Réponse de Fountain Filters

Thank you so much Tanya. We're pleased that we were able to help you with the correct filter. Simon & Lou

Noté 5 sur 5 étoiles

First class service

Thank you Simon and Louise for your excellent spares service. Everything arrived perfect and promptly

21 avril 2022
Avis spontané
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Réponse de Fountain Filters

Thanks very much Philip. We really appreciate your feedback. Simon & Lou

Noté 5 sur 5 étoiles

1st Class Product, 1st Class Service.

Have been a customer of FFs (not the best-looking acronym) for ages, years, in fact into my second decade now. I use the Oyster-TBC double filter system which produces lovely clean tasting, pollutant-free water. It's reassuring to know that I'm not drinking what comes straight from the tap, and the soup of chemicals that come with it.
P.S. The service has always been 1st class.

23 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. Very helpful and efficient

10 mars 2022
Avis spontané
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Réponse de Fountain Filters

That's very kind of you to leave feedback on our service Pauline. Simon and I really appreciate it. Lou

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