Fountain Filters Avis 

224
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent company to deal with and in my case having the option to buy just filter media if you already have a cartridge. Prices are competitive and their website is very helpful. Will definitely buy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at Fountain Filters are excellent. I made an error on my online order and I received a very helpful phone call bringing this to my attention. This saved a load of hassle down the line. Del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Voir plus

À propos de l'entreprise

  1. Magasin

Écrit par l'entreprise

We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

224 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,8

Tous les avis

(224)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Easy to order, prompt dispatch and delivery, and the best price I could find for the filter cartridge I needed. I expect I'll be using this company again when I next need to replace the cartridge.

25 juin 2021
Avis spontané
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Réponse de Fountain Filters

Thank you for your kind words. After a busy day in the workshop it's lovely to read positive feedback. Lou & Simon

Noté 5 sur 5 étoiles

Excellent Customer Service and Product

Excellent Customer Service. Simon goes above and beyond to make sure you have the right system for your home. Every time I need answers to technical questions, Simon was always willing to help me out. Our filter system arrived promptly. Have not yet got it up and running but the quality is really good (Doby taste and One flow). Thanks Guys

16 juin 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much Lee. Your kind words mean a lot to a small business like ours. Let us know how you get on with your OneFlow product. We're always here to help. Lou & Simon.

Noté 5 sur 5 étoiles

Replacement cartridge for Franke Triflow

I recently ordered a replacement cartridge fro Franke Triflow. The service is reliable and very efficient and the item ordered was competitively priced. Fountain Filters is happy to answer any questions you might have which helps to make an informed decision when ordering.

12 juin 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much Hanna. Your kind words are appreciated. Simon & Lou

Noté 5 sur 5 étoiles

Excellent service

A slight problem I had with payment was spotted by Louise without prompting by me. Order went through smoothly and delivered next day. Personal attention, quick efficient service and excellent price; what more could you want?

10 juin 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much Peter. Happy to help you out with your cartridge and cheers for ordering it from us. Lou & Simon.

Noté 5 sur 5 étoiles

Excellent company

Very quick turnaround for my replacement filter cartridges. the replacement reminder email they sent me took straight to me the exact product I needed and now the new cartridges are fitted the water pressure is incredible.

4 juin 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much for the lovely feedback Richard. A pleasure to have you as our customer. Have a lovely day. Simon & Lou.

Noté 5 sur 5 étoiles

Clean drinking water

We always get great service from fountain filters, excellent quality filters and quick reliable service, reminders when filters are ready to be replaced and easy ordering, we've had our system several years now and no problems at all, we highly recommend fountain filters for great clean drinking water.

20 mai 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much Sandra and we're delighted that you find everything simple and straightforward. Thank you for being such a fab customer. Have a lovely day. Simon & Lou.

Noté 5 sur 5 étoiles

Great company

Lovely helpful company- great to do business with- quick response- would recommend using them to anyone!

14 mai 2021
Avis spontané
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Réponse de Fountain Filters

Thanks so much Chris. Much appreciated and it was a pleasure to help you out. Simon & Lou

Noté 5 sur 5 étoiles

Carrying on.

I am carrying on with Avro and taking another tariff is very easy.

12 mai 2021
Avis spontané
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Réponse de Fountain Filters

Hi there John. Thanks for this feedback but was it meant for us? Avro and tariffs are not something we do! We did supply you with a water filter cartridge...Simon & Lou

Noté 5 sur 5 étoiles

First class service

First class service with a fountain of Knowledge :)
Great advice and delivery.
Cant fault this company.

9 mars 2021
Avis spontané
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Réponse de Fountain Filters

A fountain of knowledge - love it! Thanks for the kind feedback. Have a lovely day. Simon and Lou.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Fast shipping.

9 mars 2021
Avis spontané
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Réponse de Fountain Filters

Thank you so much. We are very grateful for your business. Have a lovely day. Simon & Lou

Noté 5 sur 5 étoiles

Fountain Filters are an amazing company to deal with

Simon and Louise have been an absolute pleasure to deal with at Fountain Filters. The service has been amazing and I would have no hesitation in recommending them. From my initial enquiries to eventually working with me to find a good replacement for my out of date water filter system, nothing was too much trouble, despite my many, many emails and questions! I also placed an order for some spare parts for our new filter system and they noticed in the order that I had ordered an incorrect part so phoned to double check and so corrected my mistake. Lovely people to deal with and brilliant service from Fountain Filters.

1 mars 2021
Avis spontané
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Réponse de Fountain Filters

The more questions the better. Thank you for your very kind comments. Your review has made our day. Simon & Lou.

Noté 5 sur 5 étoiles

Excellent customer service

We ordered a replacement water filter tap. Simon was extremely helpful and helped us laymen to put the tap together. We then discovered that our piping was not 1/4 inch and Simon sourced and supplied the correct fitting for us. The tap is great quality and we are very pleased we ordered it from Fountain Filters.

1 mars 2021
Avis spontané
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Réponse de Fountain Filters

Really pleased to be able to help you out. Thank you for your kind review. Lou & Simon.

Noté 5 sur 5 étoiles

A friendly approachable company

A friendly approachable company, offering sound, technical & practical advice. Easy to order and quick delivery. A very professional service. Would highly recommend and use again.

26 février 2021
Avis spontané
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Réponse de Fountain Filters

Thank you for your lovely comments. Lou & Simon.

Noté 5 sur 5 étoiles

Great service

Great service. I ordered a replacement filter cartridge online for my water filter tap. It was easy to identify the correct cartridge via Fountain Filters' WEB site. Their price was cheaper than Amazon for the same product, and postage was free, with prompt delivery via Royal Mail.

9 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Simon and Louise’s service was second to none. They helped clarify what I needed both times and the items were available promptly to collect at my convenience.

9 février 2021
Avis spontané
Noté 5 sur 5 étoiles

They have excellent customer services

They have excellent customer services. I had a problem and they recommended me the part and it arrived swiftly. Well done.

29 janvier 2021
Avis spontané
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Réponse de Fountain Filters

Thanks very much for the kind feedback Rachael. So glad we could help you out with the part you needed. Have a lovely day. Simon and Lou.

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