I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Voir plus
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Lisez les avis des autres
I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Voir plus
L'entreprise a répondu
Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Voir plus
L'entreprise a répondu
Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Futons 247
Écrit par l'entreprise
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Coordonnées de contact
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Royaume-Uni
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
4,7
Excellent
370 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Futons 247
Thank you for 5 stars!
Built to last products with the ultimate comfort and wonderful service very pleased with all purchases from this company
A very efficient company with great products
23 mai 2025
Réponse de Futons 247
Hi Stuart - thank you for leaving such kind words!
Good quality product
We ordered a futon mattress and we are very happy with it. It is firm to sit on and the colour is lovely, though it hasn’t been slept on yet. The cover is well made and looks easy to remove for cleaning.
There were delays with the couriers, and Peter’s customer service was fantastic throughout. He kept us informed and we felt reassured that we would eventually receive the futon.
9 mai 2025
Réponse de Futons 247
Hi Yazz,
Thank you for taking the time to leave a review - we'll make sure to pass your kind words on to Peter.
Best,
Ellie
Excellent!
Good quality futon which arrived quickly. I had some questions about the delivery and was very pleased with the shop's assistance. Highly recommend.
23 mai 2025
Réponse de Futons 247
Thank you for your recommendation!
Great customer service
Great customer service, incredibly helpful, willing & friendly.
Wonderful products, couldn’t be happier!
Many thanks
23 mai 2025
Réponse de Futons 247
Thank you for taking the time to leave a review - we love that you're enjoying your product!
These guys are quality!!!!
Fabulous, well-made mattress. Customer service couldn't be better. Wonderfully reliable and considerate delivery. Some people make life better!!!
20 mai 2025
Avis spontané
Réponse de Futons 247
Hi Bess,
Personally, we think you make life better, just by leaving lovely reviews like this! Enjoy your mattress!
Best,
Ellie
Great experience with futons247
Great experience with futons247, after ordering a futon and it wasn't right they made a new one, took back the old one and replaced it with the new one with no extra charge and no fuss. Peter always friendly on the phone too. Thanks
12 mars 2025
Avis spontané
Réponse de Futons 247
Hi Cat,
Thank you for taking the time to leave a review. We pride ourselves on rectifying any mistakes made and are glad we managed to resolve this for you. Enjoy your futon.
Best,
Ellie
Great product, great service
So pleased with my futon mattress and really glad I chose to buy from this company.
7 avril 2025
Réponse de Futons 247
Thank you Katharine - enjoy your mattress!
Futon mattress cover
Helpful owner (Peter) confirmed the dimensions
of the futon covers and assisted us with colour choice
and speedy delivery
7 avril 2025
Réponse de Futons 247
Thank you for leaving such a lovely review!
Very happy experience
Very happy experience from first viewing website to delivery.
2 lines of advice for new buyers. If you need to fold the matress in 2 places, buy a matress that has built in folds. I should have done that, so had to struggle with the bulky folds. Also, check your Spam folder if no timely emails arrive at your in-box.
7 avril 2025
Réponse de Futons 247
Hi Peary,
Thank you for taking the time to write such a thorough review, and for your advice to other buyers. We really appreciate it.
Best,
Ellie
wool/cotton mattress
I ordered a wool/cotton mattress - exceeded my expectations. Great quality, extremely deep and supportive, and awesome customer service thank you!
28 février 2025
Réponse de Futons 247
Hi Elaine - thank you for 5 stars! Enjoy your mattress.
Prompt and positively helpful responses…
Prompt and positively helpful responses to telephone query and delivery spot on time.
Spendid futon too!
7 avril 2025
Réponse de Futons 247
Thank you for leaving such a lovely review! Enjoy your futon!
Sprung Futon
Guy on the phone helped greatly with the selection of mini sprung futon; it is fantastic!
7 avril 2025
Réponse de Futons 247
Hi Mike, thank you for such lovely words!
Very Good communications..and product.
Very Good communications..and product.
A pleasure to deal with.
9 mars 2025
Réponse de Futons 247
Hi Bruce, thank you for 5 stars!
Had a wonderful experience with Peter…
Had a wonderful experience with Peter and Futons 247. I ordered a futon mattress in November 2024, but unfortunately it wasn't quite firm enough for me as I have a lower back issue and needed a mattress with greater support.
Peter arranged to have another one made up for me, and even delivered it to my home in person! The mattresses are great and the customer service is out of this world - such a rarity in this day and age. Thank you, Peter!
27 février 2025
Avis spontané
Réponse de Futons 247
HI E.V.
Thank you for your kind words regarding Peter - we love to see them!
Enjoy your futon!
Peter really cares about his work
Peter really loves his work and is passionate about the craft. Had a chat with him about how he sourced the products sold on his website and I felt how much he cared about design and furniture architecture.
Can't reccomend the website enough
11 février 2025
Avis spontané
Réponse de Futons 247
Hi Andy,
We think Peter is pretty great too! I'll be sure to pass on your kind words.
Best,
Ellie
I wanted a futon mattress urgently as I…
I wanted a futon mattress urgently as I have just shifted to the new property. When I placed the order, it was delivered just in time before Christmas. Excellent customer support and prompt delivery.
29 janvier 2025
Réponse de Futons 247
Thank you for 5 stars!
Outstanding communication and excellent…
Outstanding communication and excellent service - I was mot impressed! Futons are wonderful!
29 janvier 2025
Réponse de Futons 247
Thank you for 5 stars!
Very happy with my futon
Very happy with my futon - it has already been used for unexpected guests. I went for the deluxe 5 layer version and it feels comfy.
29 janvier 2025
Réponse de Futons 247
You made a great choice, Graham, and glad to hear it's already coming in handy! Thank you for leaving a review.
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