I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Voir plus
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I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Voir plus
L'entreprise a répondu
Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Voir plus
L'entreprise a répondu
Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Voir plus
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À propos de l'entreprise
À propos de Futons 247
Écrit par l'entreprise
About Futons 247
Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.
Our Mission
Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!Coordonnées de contact
Unit 13 HQ Building, 237 Union Street, PL1 3HQ, Plymouth, Royaume-Uni
- 01752 662030
- sales@futons247.co.uk
- www.futons247.co.uk
4,7
Excellent
370 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent communications and delivered…
Excellent communications and delivered exactly when they said.
14 novembre 2025
Réponse de Futons 247
Thank you Bracken!
Very happy with my purchase
Very happy with my purchase, wanted hard matress made from natural materials and I got it. Great communication and care. Thanks a lot.
17 octobre 2025
Réponse de Futons 247
Thank you for 5 stars, Eva!
Réponse de Futons 247
Thank you, Vivienne!
Fab product
We went for the futon mattress for our guest bed and it’s a fab product! Firm and supportive without being bullet hard, providing a great nights sleep to all our guests who have tried it. Just a shame about the grumpy delivery operative.
22 août 2025
Réponse de Futons 247
Hi Matt,
Thank you for taking the time to leave a review, and we're thrilled that you and your guests are loving the product. Our apologies on behalf of the delivery driver; we cannot always guarantee that they're in a good mood that day, but they all still work hard.
Best,
Ellie
Great quality futon mattress
I bought a replacement futon mattress, lovely colour and very good quality. Very comfortable to sleep on
22 août 2025
Réponse de Futons 247
Hi there! Thank you for leaving such a lovely review. Enjoy your mattress!
We're very pleased with the Cocoloc…
We're very pleased with the Cocoloc futon mattress we chose. It is pleasantly firm and comfortable.
We chose the delivery with 2 person courier who delivered the mattress up to the bedroom up narrow and twisty stairs + took the old mattress downstairs.
Peter from Futon 247 responded promptly to our queries.
22 août 2025
Réponse de Futons 247
Hi Jean,
We love that you're enjoying your Cocoloc - you made a great choice. We'll be sure to pass your kind words on to Peter, who I'm sure will be thrilled.
Best,
Ellie
Great quality Futon
Great quality Futon, soft but nice and firm, arrived as expected, was kept in the loop as to how long it would take, and I was contacted near the day so I made sure I was in to receive it.
22 août 2025
Réponse de Futons 247
Hi JD - thank you for leaving a 5 star review!
Excellent service and even better Futon!
8 août 2025
Réponse de Futons 247
Thank you for 5 stars, Matthew!
Nice product
Nice product, single futon. fabric seems sturdy and durable. My teen son says it is much nicer to sleep on, his back feels better.
8 août 2025
Réponse de Futons 247
Hi Angelique - we're thrilled to hear your son is sleeping better. Hope he gets lots of deep nights' sleep.
Impeccable Customer Service
Absolutely impeccable customer service. Great communication and our mattress arrived on time. Mattress is premium quality and very comfortable. Can't recommend Futons247 enough. Great company. Will definitely be using them again.
8 août 2025
Réponse de Futons 247
Hi Michael,
Thank you for the recommendation and the 5-star review. Hopefully, we'll see you again soon.
Best,
Ellie
Lovely comfortable futon sofa bed
Lovely comfortable futon sofa bed, well made and worth every penny. Great communication throughout and would not hesitate to use this company again in the future.
8 août 2025
Réponse de Futons 247
Hi Kathryn, thank you for leaving such a lovely review
Pleasure to deal with and very helpful
Pleasure to deal with and very helpful. Great quality product.
8 août 2025
Réponse de Futons 247
Thank you for leaving such a lovely review!
Réponse de Futons 247
Thank you, Derek. We appreciate you taking the time to leave a review
We love our new tatami!
We love our new tatami!
Thank you so much for great service and great communication throughout the process! Super helpful team and really clear.
We love our new way of sleeping and really enjoyed the instructional videos about the changing colours of tatami etc.
Thanks for a great service and product!
26 juin 2025
Réponse de Futons 247
Hi Daryl,
Thank you for taking the time to leave such a lovely review. We're thrilled that you're enjoying your new tatami and appreciate your kind words regarding our team and services.
Best,
Ellie
Quality product and service
We are very happy with the quality of the Monk mattress we bought and the customer service from Peter can only be described as exemplary . We have no hesitation in recommending this company.
26 juin 2025
Réponse de Futons 247
Hi Eddie,
Thank you for your kind words about Peter - we think he's pretty exemplary too! Hope you enjoy your monk for years to come!
Best,
Ellie
great product and great customer service
26 juin 2025
Réponse de Futons 247
Thank you, Mark - we appreciate your 5-star review.
Friendly service, quality product
Very friendly service both on the phone arranging delivery as well as on taking delivery - helped bring it inside the house. Delivery was well within the stated time frame. Took the mattress on holiday and it made for super comfortable cosy nights' sleep in the awning. Thoroughly recommend.
26 juin 2025
Réponse de Futons 247
Hi Richard,
Thank you for taking the time to leave such a detailed review. We're thrilled you had such a comfortable trip and hope you enjoy many more in the future.
Best,
Ellie
Réponse de Futons 247
Thank you for 5 stars!
Perfect Product.
This company was great! I'd needed a new futon cover for ages and found them online.
There was a wide variety of sizes, fabrics and colours allowing me to have a cover custom made toy specifications.
Delighted with product and the first class service received.
7 avril 2025
Réponse de Futons 247
Hi Gail - thank you for taking the time to leave such a lovely review! Enjoy your futon cover.
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