Excellent aftercare by David dale and the people there my 3rd purchase so far. Always helpful and friendly and on hand for any install snags or compatibility issues Simply superb!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Voir plus
L'entreprise a répondu
Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Voir plus
L'entreprise a répondu
You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.
Coordonnées de contact
Royaume-Uni
- sales@gamers247.co.uk
- www.gamers247.co.uk
3,5
Moyen
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Easy to deal with responding to my…
Easy to deal with responding to my emails promptly about the download instructions would definitely buy from them again.
30 novembre 2025
Réponse de Gamers247
Thank you kindly for taking the time to leave us a review, we welcome your custom anytime :)
Why is it made so difficult to download…
Why is it made so difficult to download a game? i have been at it an hour now. And now i find i have to make an account with Battlenet? Why? I cannot even fill this out because the links don't work!
29 novembre 2025
Avis spontané
Réponse de Gamers247
This customer has been antagonistic since placing the order, sending multiple emails in a short period of time most of which were nonsensical including making false accusations of scamming, the worse kind of customer imaginable. All the information on how to redeem the key and download the game was present prior to purchase we even emailed you the information after you contacted us. If you do not understand how to follow basic step by step information then please in future do not purchase from anyone.
3 pc driver booster pro 13 but not...
Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to support with screenshot citing order number on 28th October, and no response after 5 days- shocking.Raised further email, no response except to this review via trusted reviews which was almost instantly, still no reply or refund..update 5th Nov, 25, gamer247 have emailed to say unable to verify purchase, despite order details and taking the money!!, but would give a full refund if I removed negative feedback from trust pilot. Simples...AVOID!!!
22 octobre 2025
Réponse de Gamers247
We have only received an email from you 2 hours prior to leaving this review and its still being investigated, nothing said in this review has been validated.
**Update** Despite not being able to verify the buyers claim we still offered the buyer a full refund which they failed to respond to.
Excellent and quick support!
I got the code for a game on steam, but unfortunately it had already been used. I asked for a replacement and was sent one within maybe 15 minutes. A great experience and I will be buying more games in the future!
16 août 2025
Avis spontané
Réponse de Gamers247
Thank you for sharing your experience! We’re sorry to hear the first code had an issue, but we’re glad our team was able to resolve it quickly for you. Your patience is greatly appreciated, and it’s great to know you’re happy with the service. We look forward to serving you more in the future, happy gaming! :)
Duplicate code fixed
Bought a game key for steam, logged on straight away to use it to find out it was a duplicate code and had already been used.
Hoping this is just an error and a new code will be sent out.
Update - E mailed them sent a screen shot and they sent a new code within 30 mins and it worked perfectly.
28 juillet 2025
Avis spontané
Réponse de Gamers247
Thank you for your review and for giving us the opportunity to make things right. We're sorry for the initial issue with the duplicate code — it’s rare, but we understand how frustrating that can be. We're glad our support team was able to resolve it quickly and get you up and running within 30 minutes!
If you ever need anything else, feel free to reach out. Happy gaming :)
This was a fraudulent purchase
This was a fraudulent purchase
by scammers. My card is canceled. Scammers/thieves suck!
2 juillet 2025
Réponse de Gamers247
The order was 3DS authenticated and has been dispatched. If it was a scam order then why leave us negative feedback as that would make us just as much victims as you are.
Easy to order at a great price
Easy to order at a great price. No problems with activation of the product
15 juin 2025
Réponse de Gamers247
Thank you for your kind feedback! We're glad to hear that the ordering process was easy and that activation went smoothly.
Easy to use site & not too long to wait…
Easy to use site & not too long to wait for the code
3 juin 2025
Réponse de Gamers247
Thank you for the great feedback! We're glad to hear the site was easy to use and that you received your code quickly. Enjoy the game, and we hope to see you again soon!
Activation code did not work
Activation code did not work.
Unable to download the game I paid for.
Company refuses to give refund.
One very upset little boy.
Would never buy from gamers247 again!
12 mai 2025
Avis spontané
Réponse de Gamers247
The buyer contacted us claiming the key they purchased had already been redeemed. We checked the activation history, which confirmed that the key was redeemed by the customer—we have provided evidence of this directly to them.
They later contacted us again, stating they were unable to access the game. We responded with clear instructions on how to download it from the official website. Despite this, they have chosen to ignore all communication and have now left a negative review containing false information.
Blatant false advertising
Blatant false advertising. I purchased the "Payday 2: Crimewave Collection" as it was listed. The description and picture both showed the correct information. However upon receiving my key, it was the "Payday 2: Crimewave Edition". This is not what was listed, and does not contain the content I purchased it for. Terrible site.
19 avril 2025
Avis spontané
Réponse de Gamers247
Thank you for your feedback. We would like to clarify that it was not false advertising. The listing stated both names, as we are not aware of any difference between them. On Xbox, only Payday 2: Crimewave Edition is listed, and based on all available information, the name variation appears to be regional and does not affect the game's content.
If you have any further questions or concerns, please feel free to reach out to our support team.
refunded
Toke awhile to get through to someone but very helpful had a full refund as the stock for the game I brought was low very happy about them emailing me back will be look for some more cheap games on there website and giving them another go well done gamer247 (plus they gave me a 15% off on my next purchase)
12 avril 2025
Avis spontané
Réponse de Gamers247
We currently have 2000+ products in stock on our website which are delivered automatically just look for the "instant delivery" sticker. Everything else advertised is subject to change but we are adding more stock on the website weekly.
We appreciate your understanding and still taking the time to leave us a 5 star review we hope to do business with you again in the future :)
steam home design download
I ordered Steam Home Design 3 days ago. I registered account and downloaded steam but cannot enter steam to download. I have tried all the names and passwords I use but nothing. I am not looking at another bicycle, bus or stairs!
I spent £5 and two days just to make an office drawing.
I know steam must have some sharp users but this 80 yr old is defeated.
Please help
John Gripton
2 avril 2025
Réponse de Gamers247
Thank you for your feedback. We have detailed step-by-step instructions available on our website to assist with this process. Additionally, we responded to all of your messages with the same instructions and provided you with a direct link to create a Steam account, in case you missed them.
At this point, there isn’t anything further we can do on our end — you will need to follow the provided steps to complete the setup. If you require any additional clarification, feel free to reach out and we’ll be happy to assist further.
Simple and fast
Bought a game key, pretty much instant delivery. Not sure why the rating is 3.1
17 mars 2025
Avis spontané
Réponse de Gamers247
The rating is 3.1 (now 3.3 thanks to you) simply because people don't go out of their way to leave a review, if everyone that purchased from us left a review then it would be at 4.8 unfortunately the people that do go out of their way tend to be negative reviews and Trustpilot make it impossible to remove them so we're left with an inaccurate score.
Having said that we greatly appreciate you taking the time to write a review that accurately represents our service, it means a lot :)
Réponse de Gamers247
Thanks for taking the time to write a review :)
wrong item
I paid for panda pro 1yr 3users but the download was 1 user and a different app, no reply to messages I have been conned. The activation key doesnt work
12 février 2025
Réponse de Gamers247
Thank you for your feedback. We have responded to your email and explained that the software was rebranded to a newer version. We are unsure why there is confusion regarding this, as the information was clearly communicated.
If you have any additional questions or need further clarification, please feel free to contact us again — we are happy to assist.
Réponse de Gamers247
Thank you for your feedback.
The code was sent to the email address provided at the time of purchase. We also responded to your email inquiry with detailed download instructions. If you have not seen these emails, it’s possible they may have ended up in your spam or junk folder.
Additionally, you can access your code directly from your account order page on our website, or retrieve it by entering your order number and email address through our website's order lookup tool.
Given this information, we believe the concerns raised in your review are not accurate. We would appreciate it if you would kindly update your review to reflect the full facts.
If you need any further assistance, please don’t hesitate to contact us.
It actually gave me a Steam Key
Normally I don't trust key giving websites unless its Humble Bundle or a trusted game dev on Kickstarter but there was this game I have been wanting to play that was no longer on Steam and I searched everywhere for a download. Unfortunately, I wasn't able to find one, so I took my chances on buying a key through a website because I didn't see any beware posts about it or anything. Plus, worse case scenario I would be out like $3 and would probably have to change my card information/call my bank.
Anyway I paid and then got a working key so now I can play the game :D
To be honest I'd feel safer if I had the option to pay via Paypal but Im happy with my experience.
15 novembre 2024
Avis spontané
Réponse de Gamers247
Thank you for giving us a try we are glad everything went smoothly, unfortunately we do not offer Paypal due to bad experiences with them in the past but we hope you enjoy the game :)
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