Excellent aftercare by David dale and the people there my 3rd purchase so far. Always helpful and friendly and on hand for any install snags or compatibility issues Simply superb!
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Lisez les avis des autres
Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Voir plus
L'entreprise a répondu
Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Voir plus
L'entreprise a répondu
You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.
Coordonnées de contact
Royaume-Uni
- sales@gamers247.co.uk
- www.gamers247.co.uk
3,5
Moyen
460 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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No issues at all and emailed back super…
No issues at all and emailed back super quick when I had a question, got a random freebie! would deffo recommend :)
12 octobre 2024
Avis spontané
Réponse de Gamers247
Thanks for taking the time to leave a review Jay. Everyone that places an order of £5 or more gets a free game as a way to thank you for your custom :)
Good experience purchasing from…
Good experience purchasing from Gamers247, was easy to navigate, only downfall was the time it takes for the email, other than that brilliant! Thanks
5 octobre 2024
Réponse de Gamers247
Thanks for taking the time to write a review, sorry for any delay just to note if the key is in stock at time of purchase you will receive it instantly :)
Game supplied with an invalid…
Game supplied with an invalid activation code. As of writing, still not rectified
3 octobre 2024
Réponse de Gamers247
We requested screenshots to verify that the key was invalid, but unfortunately, the buyer did not provide the requested evidence. Without this verification, we are unable to proceed with further support in accordance with our policies.
We are always happy to assist with any genuine issues, but verification is required to ensure the integrity of our service.
Quick and easy process.
20 septembre 2024
Réponse de Gamers247
Thank you for taking the time to write a review :)
Fantastic customer service! 100% recommend purchasing from this site!
Fantastic customer service, 100% recommend purchasing from this site! I purchased one game twice and it was picked up by the retailer automatically who issued refund straight away. Second to none online!
21 septembre 2024
Avis spontané
Réponse de Gamers247
We appreciate your kind words :)
Never mind
Just didn't get my download or any refund
I did leave bad feedback originally but decided to change it to a neutral review as these things happen I guess
And maybe it wasn't Gamers247 fault but the company the linked to
I never got my £7.99 back tho and in fairness it was ordered using the Gamers247 site so I though I might have got my money back
Would have been worse if it was an expensive purchase but I can live with £8
3 septembre 2024
Réponse de Gamers247
The download was provided through a third-party website, as clearly outlined in the instructions you received. You were not issued a refund because you received the product you purchased.
When you informed us that you encountered an issue with the third-party website, we advised you to contact their support team directly. This is not "passing the buck" — we simply do not have access to your account or information on external platforms.
The review request was an automated system message. Additionally, you previously stated you would not leave a negative review, which speaks to your own integrity rather than ours.
We are committed to supporting our customers within the scope of the services we provide.
Gave me the wrong game
Took 3 hours to receive a code, only to be given a code for the wrong game. Was eventually told it'll be refunded but haven't received the refund yet
26 août 2024
Réponse de Gamers247
We sincerely apologized to the customer for the mix-up and offered an alternate key to resolve the issue. Additionally, we provided a free game as a gesture of goodwill for any inconvenience caused.
Regarding the refund, it has been processed on our end, but please note it can take a couple of days to reflect, depending on your bank or payment provider.
We appreciate your patience and understanding.
All the bad reviews seem like BS or misunderstandings to me
Took an hour or so to receive the code but, tbh, the code was for an old Xbox 360 game from ages gone and I honestly doubted they would have it or that it would work considering the rest of the Internet couldn't find a single code for sale. But alas these guys pulled through and I now have an old favourite back in my library.
In short. Amazing, if you haven't received your code be patient this isn't g2a it seems a bit stricter with the codes and validating purchases, not a bad thing.
If I think of any more old gems I'll definitely be back. Thank you
19 février 2024
Avis spontané
Réponse de Gamers247
Thank you for your understanding and excellent review, all our orders are processed manually to prevent fraud which can cause a delay. We hope you enjoy the fun tower defence game :)
Trying to get refund! No success!
I am trying to get a refund for a game that will not download on my Apple Mac and GAMERS247 are constantly ignoring my emails for this!
They have not replied at all, and I cannot access the game, but they have taken my money!
Not impressed at all.
This has been 3 weeks now.
30 décembre 2023
Réponse de Gamers247
This is an issue you should take up with Steam directly as they are responsible for distributing the game all we provide is the activation code.
Réponse de Gamers247
Thank you for taking the time to write a review, we are glad everything worked as expected :)
A star - excellent thanks.
Nothing negative to say, saved 40% against Steam store price and price everywhere really, key came through in around 20 mins. Will happily shop again and recommend to others. Just to say, I was surprised to see some of the reviews. Just putting it out there but my job is fixing appliances in peoples homes, at least 50% of my call outs are to explain to people that there is nothing wrong with their stuff, and politely show them what they don't realise that they are doing wrong. I get a little fed up reading negative and sometimes nasty comments made by people with absolutely no patience, and more importantly a completely lazy attitude toward educating themselves. Now you might think that is a bit forthright, arrogant even. This is something I experience every single day and it's getting worse. Please take a moment, step back and think hey, it could be something I am doing wrong. I don't have any association with these guys, I have only shopped with them once so far in fairness and maybe my experience will not always be so positive, and honestly I could have posted this same review against many other places that I have done business with but credit where credit is due for this transaction, it all does exactly what it says on the tin. Happy days.
17 octobre 2023
Avis spontané
Réponse de Gamers247
We appreciate your thorough review, as you say customers are quick to blame the company because its easier instead of thinking maybe the people that have been doing this job for two decades might just have a tad more knowledge then they do. Thanks again for the honest feedback :)
Réponse de Gamers247
Thank you for the the review :)
You gave me a working steam key
You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an emulator working. That isn't actually your fault though, and while the game was a bit pricy, this website did its job perfectly. If it was a game I could run on my current operating system, I would totally use this site again.
20 août 2023
Réponse de Gamers247
Thank you for your honest feedback and not trying to blame us like other reviewers :)
What is the activation key
I cannot run the product without being asked to repurchase. The email does not make the product activation key obvious. I have asked for advice but no has come through as yet.
13 août 2023
Réponse de Gamers247
We have sent you the activation key twice in two separate emails once on purchase and the second time in a personal response to your original email.
Very pleased
I didn't receive my code in my email at first but after sending an email enquiring about that, I received a response quite quickly along with my code. They were helpful and informative. Also, I bought the Game of the Year edition of Dragon Age Inquisition cheaper than ANYWHERE else. Overall I'm very pleased and would buy from them again.
6 août 2023
Réponse de Gamers247
Thank you for your thorough review. We appreciate your business and welcome you back anytime :)
Réponse de Gamers247
Thank you for taking the time to write a review and letting everyone know that all orders over £5 qualify for a free game!
Game code was pretty slow to come…
Game code was pretty slow to come through, took about 3 hours.
22 juillet 2023
Réponse de Gamers247
Order was placed at 12:45 and dispatched at 2:58, all orders are processed manually to prevent fraud hence the delay. We assume you enjoyed the game though :)
Both my son and I have struggled to…
Both my son and I have struggled to find a way to play the game purchased. It’s not straight forward
14 juillet 2023
Réponse de Gamers247
We provide full step by step instructions on how to redeem all keys and download the game. Bar going to your house and doing it ourselves not sure what else we can do. Steam is a popular gaming platform used by millions everyday.
They seem legit
Only used them once so far, but everything went smooth. It did take the game key over an hour to arrive, but in the end I got what was promised
15 juillet 2023
Avis spontané
Réponse de Gamers247
We unfortunately have to process all orders manually due to the amount of fraud that occurs with selling digital products which may take a little longer but we appreciate your patience :)
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