GardenesqueAvis 

1 216
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After visiting countless Garden centres , websites and the ideal home show we finally found what we were looking for at Gardenesque. The quality of the product is superb. The service from Laurence at... Voir plus

Noté 5 sur 5 étoiles

Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Voir plus

Noté 5 sur 5 étoiles

I ordered 3 Ramada plant pots in yellow. The pots arrived on time and well packed. They are stunning and high quality - the photos don't do them justice. Sadly one of the pots had a hairline crack so... Voir plus

Noté 5 sur 5 étoiles

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Jardin
  3. Magasin de mobilier de jardin

Écrit par l'entreprise

A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 216)

71 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I would use again

The company checked someone would be around to take in the delivery which was appreciated.
It arrived on the date agreed.
As mentioned in the review, the colour was slightly different to that in the picture.

22 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Paula,

Thank you for taking the time to leave us a review of your experience with us.

This helps us improve the services and products for you and other customers in the future.

Warmest regards
Laurence

Noté 5 sur 5 étoiles

Gorgeous birdbath

I ordered and took delivery within 5 days. The delivery driver brought both boxes (top and bottom separately packed) round to the back of the house. It does appear to be a little squint but nothing that affects its stability. It is a gorgeous birdbath. The birds are beginning to use it now. One or two will have a drink. But it takes time for them to get used to new things.

17 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Gaye,

Thank you for taking the time out of your day to leave a review of your Birdbath.

Your feedback is really helpful to improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Fantastic pots

Fantastic pots, really pleased with them and the delivery was very good. Also the pots were on a pallet and very well packed.

16 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon Harry,

Thank you for taking the time to leave us a review of your experience.

Your feed back is beneficial to us in providing improvements to our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

A TERRIFIC PLACE TO BUY THINGS FOR YOUR GARDEN

Very helpful on the phone when ordering, thank you so much. I love my Bird Bath. It arrived safely and is absolutely beautiful. I will keep looking for more items.

15 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon Margaret,

Thank you for your time to leave us such a lovely review.

I am sure the birds will be enjoying the birdbath as much as you.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

The furniture cover arrived quickly

The furniture cover arrived quickly and is well made. Perfect to protect our garden furniture over the winter.

15 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon.

Thank you for taking the time to leave a review of your experience.

I am happy to hear you are pleased with the furniture cover.

Your feed back really helps us improve our overall service and products.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Had a problem with a large ceramic pot.

Had a problem with a large ceramic pot.
Informed Gardenesque and the problem was immediately rectified and delivered a replacement .
Excellent service.
Thank you.

13 octobre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Mary,

Thank you for taking the time to leave a review of your experience.

I am really pleased we where able to resolve the damaged pot for you.

Your feed back really helps us improve our overall service and products.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Beautiful eco pots

Beautiful eco pots - very stylish and durable. Very well packaged. Arrived in perfect condition.

19 septembre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Kate,

Thank you for taking the time to leave us a review of our beautiful eco pots.

I am sure they look amazing in your garden.

Warm regards
Laurence

Noté 5 sur 5 étoiles

I was pleased to find just what I…

I was pleased to find just what I wanted and have it delivered free of charge very quickly.

26 septembre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Jackie,

Thank you for taking the time out your day to leave us a review of your shopping experience with us.

I hope you are enjoying your new garden addition.

Warm regards
Laurence

Noté 5 sur 5 étoiles

We ordered the sphere water feature and…

We ordered the sphere water feature and it doesn’t disappoint, wow lovely piece and make a world of difference to the garden
Laurence was superb in helping us with an initial problem and was so positive and helpful throughout to get things sorted
Don’t hesitate they are great
Rob

22 septembre 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

HI Robert,

Thank you for taking the time out of your day to leave us a review.

Your feed back is really helpful to further improve our products and services.
We are always happy to help our customer to the best of our ability.

I hope you are enjoying the new addition to your garden.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Really pleased with product

Really pleased with product . Pump instructions not very clear and no reference to light . Just had to work it out

1 septembre 2025
Logo de Gardenesque

Réponse de Gardenesque

HI Julie

Thank you for taking the time to leave us a review.

Your feed back on the water feature is really helpful to further improve our product and services.

Warm regards
Laurence

Noté 3 sur 5 étoiles

Disappointed that the pallet is…

Disappointed that the pallet is unwanted therefore the recipient’s responsibility to chuck it away.
Even if one has the option to pay a fiver for Palletways to recycle it.
Ultimately though it’s Gardenesque’s wasteful business model.

10 septembre 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Hello Donald

Thank you for taking the time to leave us a review.

Your feedback is really helpful to further improve our products and services. We are continuously working with our delivery partners to improve the service we can offer to all our customers.

Warm regards
Laurence

Noté 5 sur 5 étoiles
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon Mike

Thank you for taking the time to leave us a review.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Antique Bird Bath

We are delighted with our bird bath. A great addition to our garden.

1 septembre 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Ian,

Thank you for taking the time to leave us a review. Its lovely to hear the birdbath is a great addition to your garden.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Beautiful pair of chairs on sale

Beautiful pair of chairs on sale, speedily delivered.

28 août 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi,

Thank you for taking the time to leave us a review.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 4 sur 5 étoiles

delivery and packaging is great

Your delivery and packaging is great , love the packaging . The product Firepit on a stand sadly the holes don’t all line up . It’s to heavy and big to return . It works it’s just the metal holes are not all in alignment. But two worked so I went with that, no matter how much I wiggled it around the screw will not go into the thread.
It’s a nice fire pit not used it but put in the garden.

29 août 2025
Logo de Gardenesque

Réponse de Gardenesque

HI Andrea

Thank you for taking the time to leave us a detailed review of your firepit.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 1 sur 5 étoiles

Product is great DX courier is rubbish

Product is great DX courier is rubbish

27 août 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Greg,

Thank you for taking the time to leave us a review.
I am very sorry to hear of your experience with DX. This is really disappointing to hear.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Excellent all round service with good…

Excellent all round service with good communication and equally good quality item delivered very efficiently.

27 août 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Ashley,

Thank you for taking the time to leave us a review. Its great to hear the quality of the product and your experience was as we expected.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Great service and quality

Received our bird bath promptly. Excellent quality. Really love it!

27 août 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Lisa,

Thank you for taking the time to leave us a review of your birdbath purchase.

Your feed back is really helpful to further improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Website easy to navigate

Website easy to navigate , great choice and quality of terracotta pots . Shipping was quick and I was kept well informed throughout .

27 août 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Mr Wray.

Thank you for taking the time to leave us a review of your complete experience.

Your feedback is really valuable to us to continually improve our products and service.

Warm regards
Laurence

Noté 1 sur 5 étoiles

Do not Buy from Gardensque

i purchased a outdoor water feature and less than a year later it has multiple areas of rust and it was only purchased in July 2024 , covered for the autumn and winter and put out for Spring 2025 . The response from Gardenesque was to use abrasive and paint the feature , which would make a £270 feature look awful . Complete bunch of cowboys , do not buy from Gardenesque

9 juillet 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon.

We’re sorry to hear you’re unhappy with your water feature and appreciate you taking the time to share your experience.
We do want to clarify that rust is not a manufacturing fault and, as outlined in our product care information and warranty terms, it isn’t covered under the warranty. Outdoor water features are exposed to varying weather conditions, and while protective coatings are applied, some degree of wear, including rust, can naturally occur over time. Our customer service team recommended a treatment approach to help restore and maintain the feature’s appearance, which many customers have found effective.

We understand this may not have been the outcome you were hoping for, but we remain committed to supporting you with care advice to help prolong the life of your feature.

The Gardenesque Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus