GardenesqueAvis 

1 216
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After visiting countless Garden centres , websites and the ideal home show we finally found what we were looking for at Gardenesque. The quality of the product is superb. The service from Laurence at... Voir plus

Noté 5 sur 5 étoiles

Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Voir plus

Noté 5 sur 5 étoiles

I ordered 3 Ramada plant pots in yellow. The pots arrived on time and well packed. They are stunning and high quality - the photos don't do them justice. Sadly one of the pots had a hairline crack so... Voir plus

Noté 5 sur 5 étoiles

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Jardin
  3. Magasin de mobilier de jardin

Écrit par l'entreprise

A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 216)

71 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Not smooth assembly

Good wooden armchairs but they were not made well for assembly. The holes didn't line up and were not deep enough for the screws. Once put together the chairs do look good though. Delivery was good too.

25 juillet 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Hi Julie,

Thank you for taking the time to leave us a review.
Your feed back is really helpful in us improving our products and ensuring we deliver for our customers.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Lovely pots

Lovely pots, delivered quickly. Will look amazing once I have planted them up

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Sandra
Thank you for taking the time to leave us a review.
We are really pleased to hear you love you pots.

I hope you have a lovely day.

Warm regards
Laurence

Noté 4 sur 5 étoiles

I can’t fault the customer service

I can’t fault the customer service, they got back to me quickly and sent me a complete new patio set when there was a problem with the first one (wrong leg supplied and scratch on the table). However the second set had a split in one of the chairs so customer service big tick quality of the product not so much! ( perhaps I was just unlucky?)

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Clare

Thank you for taking the time to leave us a review.
Your feed back is really helpful in us improving our products and services so we can ensure we deliver for our customers.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

I ordered a bird bath for my son and…

I ordered a bird bath for my son and wife. It arrived yesterday and to say they are thrilled would be an understatement. It looks absolutely fantastic in their garden and looks as if it’s been there forever which is just what they wanted! Thank you all at Gardenesque- a fabulous company, excellent customer service and wonderful products!! Highly recommended!!

7 août 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Good morning,

Thank you for taking the time to leave us a review.

Its so nice to hear that our customer enjoy our products as much as we do.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Great garden furniture- very easy to…

Great garden furniture- very easy to put together and quality is really good, looking stylish !

31 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Good morning,

Thank you for taking the time to leave us a review.

Its so nice to hear that our customer enjoy our products as much as we do.

I hope you have a lovely day.

Warm regards
Laurence

Noté 4 sur 5 étoiles

Nice garden bench

Received the garden seat quickly. It was relatively easy to put together, apart from one small issue of one of the holes not being aligned exactly where the screw fitted in but we resolved this ourselves. Happy with the finished product.

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Bec

Thank you for taking the time our of your day to leave us a review.
Your feed back is really helpful in us improving our products and services so we can ensure we deliver for our customers.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Reliable & Quick Delivery

I ordered a tray table, it is as described and very beautiful. Delivery was very quick and it looks lovely.

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hello,

Thank you for taking the time to leave us a review.
We are really pleased to hear your table is just as you had hoped.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Fast delivery and bench was as…

Fast delivery and bench was as described. Looks stylish and fits in well in the garden

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Holly

Thank you for taking the time to leave us a review.
We are really pleased to hear your bench fits so well into your garden.

I hope you have a lovely day.

Warm regards
Laurence

Noté 5 sur 5 étoiles

I’m genuinely impressed with the…

I’m genuinely impressed with the beautiful website and great quality products. Speedy delivery too.

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Clare,

Thank you for taking the time to leave a review of your overall experience while shopping with us.

I hope you have a lovely day.

Warmest regards
Laurence

Noté 5 sur 5 étoiles

Really good quality chair and…

Really good quality chair and comfortable

29 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Good morning,

Thank you for taking the time out your day to leave us a review.
Its really nice to hear you are enjoying your new chair and its a comfortable as you had hoped for.

I hope to hear from you soon.

Warm regards
Laurence

Noté 3 sur 5 étoiles

Looks good , feels very Cheap

Looks good feels Very Cheap

Order no: 66946
Delivered on time and we must give them credit for.
the colour that we chose looked Good . Feels like cheaply made from very soft wood , cushions once sat on have no bounce and they feel like they will perish soon. Very poor

31 juillet 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Hi

Thank you for your review. We're glad to hear your order arrived on time and that you were pleased with the colour.

We’d like to reassure you that this set is crafted from eucalyptus hardwood — a dense, durable timber specifically chosen for its strength, stability and suitability for outdoor use. It’s a material we stand behind, and one that performs exceptionally well when cared for correctly.

The cushions are also made using high-quality, weather-resistant materials, tested to retain both comfort and structure through regular use. We’re confident in the quality of every component — and while we appreciate that first impressions can be subjective, our products are designed and built to last.

If you believe there may be a genuine fault, our customer care team is here to help and will look into any concerns swiftly and thoroughly.

Warm regards,
Claire

Noté 5 sur 5 étoiles

Great company

I have bought from Gardensque on several occasions. The products are always excellent quality and the service is brilliant. I will be buying again soon

28 juillet 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon Mary.

Thank you for taking the time to leave us a review.

Your feed back is really apricated in further improving of products and services.

I hope you enjoy a lovely weekend in your garden.

Warm regards
Laurence

Noté 1 sur 5 étoiles

They sell extremely overpriced

They sell extremely overpriced. I bought an item from them and then found the exact item 80 gbp cheaper in Scotsdale’s garden shop. Contacted the customer care and asked for a justification for this huge price difference. They have explained the issue with a big overhead. So make sure you look somewhere else before u buy from them.

12 mai 2025
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Thank you for your feedback, and we're sorry to hear you were disappointed.

While prices can vary between retailers, we aim to offer fair value through the quality of our products and the services that support them. Many of our pots are large and fragile, so we use a premium, fully insured delivery service designed to get them to your home safely. This includes specialist packaging and careful handling, helping to prevent damage in transit and often saving our customers the additional expense of transporting bulky, breakable items themselves.

We also offer tailored advice, dedicated customer care, and aftercare support to ensure a seamless experience from purchase to placement.

We appreciate you taking the time to share your concerns, and we’ll keep your comments in mind as we continue to review our pricing and service.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Great Company

Great company to deal with quick and efficient delivery.
We have had this garden set before and love the style so decided to order the same again.
Gardenesque offered a great discount which we were highly delighted with and wouldn’t hesitate to recommend this company.

2 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon Pam.

Thank you for taking the time to leave us a review.

Your feed back is really apricated in further improving of products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Beautiful product

Beautiful product. Efficient service

3 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Anita,

Thank you for taking the time to leave us a review about your experience.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Package arrived on time although a little small

Package arrived on time, I little smaller than I expected but it was nice.

26 juin 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Mrs Cook,

Thank you for taking the time to leave us a review about your experience. Your feedback is helpful to improve our services and products for our customers.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Arrived on time And was well packaged…

Arrived on time And was well packaged so no breakages . Exactly as described .

2 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Mr Hendry,

Thank you for taking the time to leave us a review about your experience. Your feedback is really helpful to improve our services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

The large pot is a real statement piece

Prompt delivery, arrived within about three days of ordering It’s a lovely pot, absolutely huge but fab, a real statement piece. It’s more of a blueish grey, fortunately that goes well in my room.

2 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Noreen,

Thank you for taking the time to leave us a review about your experience.
Your feedback really helps us improve our products and services.

Warm regards
Laurence

Noté 5 sur 5 étoiles

Great quality and easy to assemble

Great quality and easy to assemble. Arrived so quickly.

1 juillet 2025
Logo de Gardenesque

Réponse de Gardenesque

Hi Sarah,

Thank you for taking the time out your day to leave us a review.
Your feedback is really helpful to further improve our products and services.

Warm regards
Laurence

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus