GardenesqueAvis 

1 216
TrustScore 4.5 sur 5

4,5

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

After visiting countless Garden centres , websites and the ideal home show we finally found what we were looking for at Gardenesque. The quality of the product is superb. The service from Laurence at... Voir plus

Noté 5 sur 5 étoiles

Delighted with my purchase of an "ancient" bird bath from Gardenesque. It's exactly as the photo on their web site and looks lovely in my cottage-type garden, apart from supporting birds, bees, insec... Voir plus

Noté 5 sur 5 étoiles

I ordered 3 Ramada plant pots in yellow. The pots arrived on time and well packed. They are stunning and high quality - the photos don't do them justice. Sadly one of the pots had a hairline crack so... Voir plus

Noté 5 sur 5 étoiles

I’m delighted with my new water feature! I got the Remi Ancient Stone feature and it looks beautiful in my new garden. It’s the perfect size - small and compact - in my tiny, 15’ x 15’ London garden.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie
  2. Jardin
  3. Magasin de mobilier de jardin

Écrit par l'entreprise

A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life. At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease. Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 216)

71 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fire Pit - Tastic!!

Ordered the large cast iron fire pit. Quick delivery, good communication and more importantly excellent quality product. Not like the endless rubbish advertisements selling cheap crap!
Highly recommend, I'm going to buy the smaller one too for another location!!!

24 octobre 2024
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque


Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with the quality of your large cast iron fire pit. It’s great to know that our quick delivery and communication made a positive impression.

The Gardenesque team.

Noté 5 sur 5 étoiles

Excellent Service

This is a great company to deal with and their products are exceptional. We bought 2 of the Ancient Stone plant pots and they are by far, the nicest pots we have ever purchased. Unfortunately, the wind blew over both of the olive trees, smashing the pots, so having to purchase again to replace.

24 septembre 2024
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Thank you for taking the time to leave us a lovely review.

We are sorry to hear about your olive trees and we are very happy to hear you choice our beautiful Ancient Stone pots to house them again.

The Gardenesque team

Noté 5 sur 5 étoiles

Potting Bench

Item arrived very quickly and when I was notified it would be. Bench is lovely as described very useful and looks great.

27 septembre 2024
Noté 1 sur 5 étoiles

Unjustified delivery charges

For the second time I have failed to complete my order due to delivery charges. I wanted to order solar lights costing £2.99 in the sale. Delivery fee £50!!! How can this be justified? I live just outside Perth, it’s a 50 minute walk to the city centre. I’m a few minutes from the major road network in Scotland. This is totally unjustified.

2 octobre 2024
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Good afternoon,

Thank you for taking the time to leave a review.

I am very sorry that our shipping app applied a large shipping fee to your order.

The shipping app does normally apply the correct shipping fee to orders. But time to time it can apply the wrong fee.

If there is still something you wish to purchase please get in touch with us directly so we can confirm any shipping charges.

Your feedback is valuable to us to continue improve our service and products.

Noté 1 sur 5 étoiles

Gone from bad to worse

Following on from my earlier review on 29 August 2024 about blatantly discriminatory delivery charges I decided to give this company another chance as they told me they were introducing a new policy. When it got to the stage of paying and organising delivery it said delivery was ‘not available’ to my address just north of Edinburgh. Certainly that is a change in policy - from charging an extortionate amount to deliver to not delivering at all! You really could not make this up!

1 octobre 2024
Avis spontané
Logo de Gardenesque

Réponse de Gardenesque

Hi, as mentioned in the previous reply, as we are still rolling out the new reduced fees, please contact us at enquiries@gardenesque.com so we can look into your postcode and add it to our approved list.

We are working through all the postcodes and are happy to prioritise based on interest. However, unless we know your postcode, we won't know to prioritize. Hope this helps

Thanks
Claire

Noté 5 sur 5 étoiles

Great quality products at very…

Great quality products at very reasonable prices.
I love the uniqueness of a lot of the products as you dont see them elsewhere.
Great website that i will purchase from regularly.

20 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Fire is lovely

Fire is lovely. Good service re order/delivery. My only issue is that I wasn't expecting it to be self - assembly (perhaps just my lack of attention/reading?). It wasn't difficult to build, but was fiddly.

27 août 2024
Noté 5 sur 5 étoiles

Amazing Company and Products!

We absolutely love our garden bench although we love Gardenesque even more!!!! Some issues led to a problem with the construction of the seat. One email and within 7 days a replacement bench was sent. The customer service team were fantastic and so polite and helpful. We will be using Gardenesque again and cannot recommend the Company enough. The bench itself is absolutely lovely, well made and looks a treat in our garden. Thank you Gardenesque!

6 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Large Let Down

Pre-ordered (well in advance) some products so that they would be delivered within a set window (of one week). Despite regular contact by me (email and phone) highlighting the importance of receiving the goods within that week, they dispatched the goods at the last possible minute and their courier (DX) failed to deliver. We were immigrating out of country so asked courier to return the goods. When we contacted Gardenesque about this 'grand failure' the response was so pathetic and uncaring. I am still awaiting a refund. These guys do not care about their customers.

27 août 2024

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