First class customer service, I was constantly keep informed of the progress on my car & delivery via email On the 2x occasions when I had questions always managed to contact a real person very easi... Voir plus
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Lisez les avis des autres
Wonderful service from the very start of the process right through to the delivery process and handover . Great communication and nothing ever seemed too much trouble. I wouldn’t hesitate to recommend... Voir plus
L'entreprise a répondu
I made an enquiry regarding leasing, and Stuart reached out to me. He was absolutely brilliant, showing me multiple options and routes I could go with. Would highly recommend Stuart, and Gateway2Lease... Voir plus
L'entreprise a répondu
Purchased our new car through Gateway2lease, they made the whole process stress free and effortless. Would like to give a shout out to Ruth Brown for the communication. She kept us informed throughout... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.
Coordonnées de contact
4,8
Excellent
570 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very professional company with great…
Very professional company with great customer service. Kept me informed of all the steps in the process and dealt with any issues instantly. Highly recommend them for your leasing needs!
31 mars 2025
Réponse de Gateway2Lease
Hi Clifton,
Thank you so much for your kind words and for leaving us a great review! We’re delighted to hear that you had such a positive experience with our customer service and that we could assist you promptly throughout the process.
We truly appreciate your recommendation and are always here to help with any of your leasing needs in the future!
Safe travels,
Jodie and the team at G2L
All staff members I dealt with were…
All staff members I dealt with were very helpful, professional and courteous.
24 mars 2025
Réponse de Gateway2Lease
Hi Gerard,
Thank you so much for your kind words! We’re thrilled to hear that all the staff you dealt with were helpful, professional, and courteous.
Wishing you many happy miles and wonderful memories in your new lease vehicle. If you ever need anything, don't hesitate to reach out!
Best regards,
Jodie and the team at G2L
Réponse de Gateway2Lease
Hi Anthony,
Thank you for your fantastic 5-star review! We’re so glad to hear that Sam made the process easy for you, and we truly appreciate your kind words.
Wishing you many happy miles and safe travels in your new lease vehicle! If you ever need anything else, feel free to reach out.
Best regards,
Jodie and the team at G2L
Gateway2Lease were fantastic …
Gateway2Lease were fantastic throughout the whole process of choosing and arranging the lease of our car.
They gave regular updates and got back to any questions really quickly.
I highly recommend their service.
17 mars 2025
Réponse de Gateway2Lease
Hi Daniel,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with us and that we could make the process of choosing and arranging your lease vehicle as smooth as possible.
Wishing you many happy miles of motoring in your new vehicle! If you ever need anything else, don’t hesitate to reach out.
Safe travels,
Jodie and the team at G2L
A very good experience from start to…
A very good experience from start to finish. Good clear communication from them at all times, it made for a very easy process from my initial enquiry right through to receiving my car.
17 mars 2025
Réponse de Gateway2Lease
Good morning,
Thank you for your wonderful feedback! We’re so glad to hear that your experience with us was smooth and easy from start to finish. Clear communication is key, and we're thrilled that it made the process simple for you.
If you ever need anything in the future, don’t hesitate to get in touch. We’re here to help! Enjoy your new car!
Best wishes,
Jodie and the team at G2L
Amazing
From beginning to end the process has been easy, always ready to help. Quick to respond to any queries.
Amazing service for the second time and I will definitely use the company when I need a vehicle.
17 mars 2025
Réponse de Gateway2Lease
Thank you so much for your amazing feedback, Tracey! We’re thrilled to hear that both your experiences with us have been so positive and seamless. It’s always a pleasure to assist you, and we’re grateful for your continued trust.
Wishing you many happy miles and countless memories in your new lease vehicle! We look forward to helping you again when you need your next one.
Best wishes,
Jodie and the team at G2L
My Gateway2Lease experience
The entire Gateway2Lease experience was professional, helpful, and courteous with every step. I was always kept up to speed on progress with the process and felt the personnel treated me like a valued customer.
3 mars 2025
Réponse de Gateway2Lease
Hi Ian,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your Gateway2Lease experience was professional, helpful, and courteous every step of the way. It’s great to know that you felt valued – because you absolutely are – and well-informed throughout the process.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, we’re always here to assist!
Best regards,
Jodie and the team at G2L
Friendly personal service
Friendly personal service, with all questions answered quickly and clearly.
Recommended.
3 mars 2025
Réponse de Gateway2Lease
Hi Simon,
Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our friendly, personal service. It was a pleasure assisting you, and we’re so glad all your questions were answered clearly and promptly.
Wishing you many happy miles of motoring and safe travels in your new lease vehicle. If you ever need anything in the future, don’t hesitate to reach out!
Best regards,
Jodie and the team at G2L
I was able to track my cars delivery…
I was able to track my cars delivery progress from the showroom to my home.The whole process was so effortless and would have no problem recommending this company.
17 février 2025
Réponse de Gateway2Lease
Hi Keith,
Thank you for your amazing 5-star review! We're so glad to hear the delivery process was smooth and effortless for you. Wishing you many happy miles and wonderful memories in your new lease vehicle. Safe travels, and if you ever need anything, we’re always here to help.
Best wishes,
Jodie and the team at G2L
Professional, courteous service
Professional, courteous, service that won my custom. Very happy so far; fingers crossed it stays that way.
24 février 2025
Réponse de Gateway2Lease
Hi Mr. Cogger,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're happy with the service and that we could win your custom. Wishing you many happy miles of motoring in your new lease vehicle—here's to safe travels ahead! If you ever need anything, don’t hesitate to reach out.
Best regards,
Jodie and the team at G2L
Réponse de Gateway2Lease
Thank you for your kind words, Andrew! We're so glad to hear that you had an excellent experience with our communication. Wishing you many happy miles of motoring in your new lease vehicle! If you need anything else, feel free to reach out.
Best wishes,
Jodie and the team at G2L
Réponse de Gateway2Lease
Good afternoon,
Thank you for your positive feedback! We’re so glad to hear that you found our service helpful and efficient. We truly appreciate your support and look forward to assisting you again in the future.
Wishing you countless happy memories and safe travels in your new lease vehicle! Enjoy the journey ahead.
Best wishes,
Jodie and the team at G2L
Defender Commercial 2025
I’ve recently ordered a Defender Commercial through my business for the first time and couldn’t be happier. There was a long lead long on the car being built (something that was explained to me) and I found the regular updates really helpful.
From enquiring, ordering through to delivery was very simple, I’d definitely recommend!
12 février 2025
Avis spontané
Réponse de Gateway2Lease
Thank you for your wonderful feedback, Daniel! We’re thrilled to hear that you’re happy with your new Defender Commercial. We’re glad the communication and regular updates made the process easier for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Wishing you countless happy memories and safe travels in your new Defender! Enjoy the journey ahead.
Best wishes,
Jodie and the team at G2L
Misleading Practices and Deceptive Offers – Avoid at All Costs
I regret not reading the reviews before engaging with Gateway2Lease. Unfortunately, they appear to have a long-standing history of misleading customers. Despite their public claims of addressing these issues, the same problems continue to occur.
I received a quotation, agreed to it, passed the credit checks, and signed a contract based on a 6+23 lease term. However, after paying the broker fee, I was informed that the agreed lease terms were no longer valid, and I would need to pay 9 months upfront instead (£1,700 extra)
When I raised a complaint, it took nearly a week to receive any communication, which only happened after I followed up. Their "resolution" was to offer me £500, but only if I agreed to sign a new contract at a higher rate.
After reading other reviews, it’s clear that this is not an isolated incident. The company seems to have an ingrained culture of misleading customers and falsely advertising their offers.
I strongly recommend avoiding this company at all costs. Their practices are deceptive, and trusting them will likely lead to frustration and disappointment.
Ref their reply: It was identified after I signed a contract and they took my broker fee. The redress was to pay £1700 more than what was signed on the agreement. They seem to have a lot of ‘human errors’ where they progress customers and then ask them to pay more! Don’t fall for their ‘Family Business’ or taking issues seriously, they are professional scammer.
14 février 2025
Avis spontané
Réponse de Gateway2Lease
Thank you for sharing your concerns via our complaints process. We sincerely apologise for any confusion or frustration you experienced.
The discrepancy that you encountered was due to human error, which was identified early in the process before the lease agreement was issued. As an FCA regulated firm, we are deeply committed to upholding the highest standards of accuracy and transparency in all financial communications. As you are aware from our response to your complaint, we did offer you redress and the option to cancel without any barriers.
We believe in continuous improvement and constantly improving our sales tools to help prevent human errors. Providing clear and accurate information remains our top priority, and we appreciate your feedback as it helps us improve the business.
Warm Regards,
Gateway2Lease
Réponse de Gateway2Lease
Good morning Tracy,
Thank you for your kind feedback! We’re so glad to hear that you were pleased with both the communication and the price. It's always our goal to provide the best service and value to our customers.
If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to working with you again!
Wishing you many happy miles in your vehicle!
Jodie and the team at G2L
Gateway 3 Lease I have now used twice.
Gateway 3 Lease I have now used twice.
Service and communications were excellent.
10 février 2025
Réponse de Gateway2Lease
Good morning,
Thank you for your continued trust in Gateway2Lease! We're thrilled to hear that you've had excellent service and communication during both of your experiences with us.
We greatly appreciate your loyalty and are always here to assist you with any future leasing needs. Wishing you many happy miles in your vehicle!
Safe travels!
Jodie and the team at G2L
Great communication all the way through…
Great communication all the way through the process. Made leasing a car effortless
10 février 2025
Réponse de Gateway2Lease
Good morning Michelle,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had a smooth and effortless experience throughout the leasing process.
Wishing you many happy miles of motoring in your new lease vehicle! If you ever need assistance or have any questions in the future, don't hesitate to reach out.
Safe travels!
Jodie and the team at G2L
Good prices and excellent service
Gateway2Lease provided reasonable prices and a seamless service. In particular, Sam Holiday's service throughout the whole process was exceptional - she is a credit to the company.
31 janvier 2025
Réponse de Gateway2Lease
Good morning Nick,
Thank you for your kind words and fantastic review! We're so pleased to hear that you found our prices reasonable and our service seamless. We'll be sure to pass along your compliments to Sam—she truly is a valuable part of the team. We appreciate your support and look forward to assisting you again in the future!
Wishing you many happy miles of motoring in your new lease vehicle—enjoy the ride! If you ever need anything, we’re here for you. Safe travels! 🚗✨
Best wishes,
Jodie and the team at G2L
Great communication, all simply arranged
We used Gateway2Lease to arrange a company contract hire. Everything was done quickly with minimum fuss. communication was always helpful and friendly.
I would recommend to other business customers in the market for a company vehicle.
3 février 2025
Réponse de Gateway2Lease
Good morning Craig,
Thank you for your fantastic feedback! We're so glad to hear that everything was arranged smoothly and efficiently for your company vehicle. It's great to know that our communication and service met your expectations. We truly appreciate your recommendation to other business customers and look forward to working with you again in the future!
Best wishes,
Jodie and the team and G2L
Excellent customer service
3 février 2025
Réponse de Gateway2Lease
Good morning,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a great experience with our customer service.
Wishing you many happy miles of motoring in your new lease vehicle—enjoy the ride! If you ever need anything, we’re here for you. Safe travels! 🚗✨
Best wishes,
Jodie and the team at G2L
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