Chay visited to check my front door against fire safety standards. He was swift, polite, and extremely helpful, walking me through exactly what needed to be done and the reasons behind it
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Lisez les avis des autres
All interactions with Gateway have been great so far. I have found the team to be polite, knowledgeable and they have gone above and beyond to help. A special thanks to Mark Kleister who has been... Voir plus
We were looking to renew our buildings insurance and our current provider had given us a ridiculously high quote. A neighbour shared Gateway's details with me to get a competitive quote. Gateway's ser... Voir plus
This management company has been with us for a couple of years, and they overcharge us at every opportunity - bringing in expensive subcontractors and billing us service charges for things we do... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Gateway House, 10 Coopers Way, SS2 5TE, Southend-on-Sea, Essex, Royaume-Uni
- 01702 443555
- www.gatewayplc.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 59 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I know Alex Hancock for many years
I know Alex Hancock for many years.
Recently , I needed an advice in connection with another insurance matter. The advice was first rate and helpful. Recommended.
Lottie was very helpful and sorted my…
Lottie was very helpful and sorted my questions
Execellent Service from Chloe Jaye Moore
Chloe Jaye Moore dealt with our request for a leasehold sales pack, she was very professional and efficient and nothing was too much trouble. the pack was issued within 1 working day, record breaking thank you so much for your help!
Kay Stow provided excellent
Kay Stow provided excellent, prompt support in resolving a complex site issue...
Firedoor inspection
Had a firedoor inspection. Chay was super lovely, efficient and thorough with the check and guided me through the next steps as my door needs some adjusting.
Excellent customer service skills
Excellent customer service skills. Answered all my queries. Very professional.
Excellent communication
Excellent communication, professional and speedy response
Compliance and life safety High importance
We have been working for Gateway and in particular with with Jodie Head of client services for some time.
Everything to do with Compliance and life safety is prioritised and communicated in a very efficient manner
Its a pleasure working with the team at Gateway.
Kevin Blyde
This company is great they go out of…
This company is great they go out of their way to help. I been with others bigger insurance brokers ones but honestly this people go out of their way to help even though I may a very smaller client. I never make comment on trustpilot but I endorse completely
Chay
Chay, absolutely brilliant customer service, told me exactly what he had to do and how I get the issues found with the door rectified, all my questions were answered , nothing I didn’t understand, good communication and outstanding throughout, Cheers Chay.
We have been dealing with Chloe…
We have been dealing with Chloe regarding a legal matter. Chloe dealt with our query quickly and efficiently which we really appreciated.
Thank you!
Very knowledgeable
Kane Tomlin checked my fire door today. Really happy knowledgable guy, had a good chat and he was very thorough. Told me exactly what needed to be done and the whole process was very smooth. Thank you!
Chay Rosson was brilliant
Chay Rosson was brilliant, really helpful. Would recommend!
Chay was very friendly and professional…
Chay was very friendly and professional addressing all the questions as he was inspecting
Kane came to inspect our fire doors and…
Kane came to inspect our fire doors and he was so friendly and answered all of our questions. We discussed our issues we have found with the door and he discussed the solutions with us.
Naomi was great and very helpful
Naomi was great and very helpful! Very happy
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