GED Outlet Avis 

261
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Voir plus

Noté 1 sur 5 étoiles

Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Voir plus

Noté 5 sur 5 étoiles

Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I bought a pair of mcgregor 41cm corded hedge trimmers from GED Outlet and never even received them. I've sent 7 messages to them as you can't reach them by phone and got 1 reply back which said they... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique
  2. aussi dans
  3. Magasin d'aspirateurs
  4. Magasin de matériel Hi-Fi

Écrit par l'entreprise

Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(261)

108 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This must be a scam company

This must be a scam company. The item came in a box sellotaped together. I bought a strimmer that came without a battery or charger. My sister and I both bought them. I was told I could return at my own cost! My sister got a free return all because of the way she requested the return! Beware! After challenging them on the cost I incurred they refused to refund my postal cost even though I highlighted the fact that they treated us both differently.

18 juillet 2025
Avis spontané
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Réponse de GED Outlet

We are disappointed by your reviews, particularly the false claim of this being a “scam company.” We are a legitimate business with clear and fair returns policies, applied consistently based on the information provided at the time.

To clarify: your return was requested on the basis that the item was refurbished and didn’t include a battery or charger. No mention of damage or condition issues was made before returning the item, and our team processed your request correctly under our standard policy.

It’s also important for readers to know you have left two separate negative reviews for the same order, after stating in writing that you would leave negative reviews if we did not refund your postage.

While we respect genuine feedback, it’s important to ensure information shared publicly is accurate and fair.

Noté 4 sur 5 étoiles

I have had this cat scratcher before…

I have had this cat scratcher before and its been difficult to get a replacement. Unfortunately, it was damaged one of the screws wasn’t working and the bit it went through was ripped. I think it had originally been a return, but Ive kept it. Ive patched it up using superglue and fluffy material over the sharp but the screw comes through - only because I can’t get this anywhere else and they only had one in stock. UPDATE: GED have reached out to me asked if I wanted to return it. I said no as Ive patched it up and it was the only one of that type i could get anywhere but they have given me half of my money back so I'm happy

14 juillet 2025
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Réponse de GED Outlet

Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered with the cat scratcher. We strive to ensure our products meet high-quality standards, and it’s disappointing to learn that this was not your experience.

We were not aware of the problems you mentioned, as we hadn’t been contacted directly, and we would have appreciated the chance to assist you sooner.

If you’re open to reaching out to our customer service team, we’d be happy to discuss how we can help and find a suitable solution.

Thank you again for your feedback, and we hope to have the opportunity to improve your experience

Noté 1 sur 5 étoiles

Both item and box were badly destroyed

Both item and box were badly destroyed

14 juillet 2025
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Réponse de GED Outlet

We are disappointed to see this review, especially since your original return request stated:

"Received the Challenge cordless hedge trimmer however I can see from the sticker on the front that this item does not include the charger or battery and therefore would like to return it."

At no point did you mention any damage to the item or box. Returns are processed based on the information provided at the time of contact. Since no damage was reported, your return was handled under our standard unwanted item policy.

We always aim to be fair and transparent, but cannot address issues that are only raised after the return is complete.

Noté 5 sur 5 étoiles
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Réponse de GED Outlet

Thanks so much! We’re really happy to hear you got exactly what you needed from us. It’s great to know we could help!

If you ever need anything else, just let us know.

Best wishes,

Noté 5 sur 5 étoiles

Air conditioner

I received my air conditioner without its remote control and it needs this to work I have contacted GED sales as per the website but as yet I have still not received any contact. Poor Service.
Following my review Nadine from GED contacted me and quickly sorted the issue well done Nadine and GED. Thanks.

8 juillet 2025
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Réponse de GED Outlet

We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide. Please accept our apologies for the delay. If you could kindly email us again with your order details, we will prioritise resolving this issue and getting your remote control to you as quickly as possible. Thank you for your patience.

Noté 5 sur 5 étoiles

Easy to order quick delivery and…

Easy to order quick delivery and exactly as described thank you

8 juillet 2025
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Réponse de GED Outlet

Thank you for your kind words! We’re really pleased to hear you had a smooth ordering experience and fast delivery. We appreciate your support and hope you enjoy your purchase — thank you for choosing us!

Noté 5 sur 5 étoiles

Very pleased with this purchase

Very pleased with this purchase, it being both efficient and very quiet.

30 juin 2025
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Réponse de GED Outlet

Thank you for your great feedback! We're delighted to hear you're happy with your purchase and especially pleased with its efficiency and quiet operation. We really appreciate your support!

Noté 2 sur 5 étoiles

Questionable reconditioning

It's a shame to give 2 stars. The item arrived exactly as described (so I thought). Worked beautifully first time but when I went to use it again, it started to cut out and smoke.
Against my better judgement I investigated. It was worth voiding any warranty to find out the problem. Inside the housing the wire was severed, this completely separated when I went to pick up the trimmer, with 2 hands. The inside of the housing was also full of dry leaf material, making me question how well it was reconditioned in the first place.
I wouldn't say don't use them, but buy with caution. Very much doubt I would buy from them again, unfortunately.

17 juin 2025
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Réponse de GED Outlet

Hi, thank you for your honest feedback. We're genuinely sorry to hear about your experience — this is certainly not the standard we expect from our reconditioned products. Please reach out to us at with your order details so we can resolve this issue for you. We appreciate your balanced comments and will use this to improve our quality checks going forward.

Noté 4 sur 5 étoiles

All good except for the delivery!

Everything good except for the choice of Evri to deliver as they held the delivery for a few days.

7 juillet 2025
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Réponse de GED Outlet

Thank you for the great review! We're really pleased you were happy with everything overall. 😊 We're sorry to hear Evri caused a delay delivery partners don’t always meet the standards we aim for, but your feedback is noted and appreciated.

Noté 1 sur 5 étoiles

I did not receive any charger and…

I did not receive any charger and battery with the lawnmower. In addition I have no means of contacting this company

27 juin 2025
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Réponse de GED Outlet

We’re sorry to see your review, especially as we had already been in touch with you before it was posted.

To clarify, the product description clearly stated that the lawnmower was sold without a battery or charger, and we also explained this when responding to your message which you kindly responded to in order to provide further details.

We’re always happy to help and would be glad to assist with anything else you need. Please don’t hesitate to reach out again if we can do anything further.

Noté 5 sur 5 étoiles

Great prices

I'm Very happy with purchases.Lawnmower & hedge cutter. Good price. Great communication. 100 % recommend. .

19 juin 2025
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Réponse de GED Outlet

Thank you so much for the fantastic review! We’re delighted you were happy with your lawnmower and hedge cutter, as well as the price and communication. 😊 Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Very nice and professional

Very nice and professional

16 juin 2025
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Réponse de GED Outlet

Thank you for the kind words! We’re so glad you found everything nice and professional. 😊✨

Noté 5 sur 5 étoiles

Excellent

Prompt delivery. Excellent service.Recommended

23 juin 2025
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Réponse de GED Outlet

Thanks so much for the excellent review! We’re delighted you were happy with the prompt delivery and service. Really appreciate the recommendation! 😊🚚🌟

Noté 5 sur 5 étoiles

RE Cordless Cutters

I was having a problem regarding the item I bought so I got in contact with yourselves .And they was so helpful with every enquiry I had .

18 juin 2025
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Réponse de GED Outlet

Thank you for the fantastic review! We’re so glad we could help you with your cordless cutters and answer all your questions. 😊

Noté 5 sur 5 étoiles

A quick and very easy purchase

A quick and very easy purchase, unlike going via ebay.

17 juin 2025
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Réponse de GED Outlet

Thanks for the great feedback! We're glad the process was quick and easy — just how it should be! 😊🛒🚀

Noté 1 sur 5 étoiles

The worst online shopping experience I…

The worst online shopping experience I have ever had. Sent email for refund.

16 juin 2025
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Réponse de GED Outlet

We’re sorry to see your review and surprised by your comments, as we’ve had no contact or messages from you regarding any issues with your order. We have reached out directly by email to try and understand what went wrong, as customer satisfaction is very important to us. If you would be willing to get in touch, we’d be happy to look into this and help resolve any concerns. Best regards Naidine

Noté 5 sur 5 étoiles

Good product and all as described

Good product and all as described, and a speedy delivery , certainly working well at the minute, time will tell I guess....

10 juin 2025
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Réponse de GED Outlet

Thank you for the great review! We're glad the product arrived quickly and as described. Hope it continues to serve you well! 😊👍⏳

Noté 5 sur 5 étoiles

Purchased a B grade McGregor lawnmower…

Purchased a B grade McGregor lawnmower at a very reasonable price. It was delivered well within the specified time. On examination it was all complete, just a few cosmetic scuffs. Well satisfied. Will definitely buy from GED again.

10 juin 2025
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Réponse de GED Outlet

Thank you for the fantastic review! We're so pleased you're happy with your B-grade lawnmower and the great value. Glad to hear everything arrived complete and on time — we look forward to serving you again! 😊👍🛠️

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