Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Voir plus
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Lisez les avis des autres
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Voir plus
L'entreprise a répondu
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a... Voir plus
Ged outlet has been good in replying to my query( bin I ordered arrived broken, It must have just been thrown about in transit with Evri delivery company) Ged refunded me after supplying photos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Coordonnées de contact
Unit 1, Edgar Street, BL3 6EZ, Bolton, Royaume-Uni
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Moyen
261 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GED Outlet
Thank you for the lovely review! Great to hear you’re pleased with the lawnmower — and even better that you grabbed it at a discount! 🥰👍🛠️ Enjoy your new purchase!
Great prices easy to purchase free…
Great prices easy to purchase free delivery quick delivery
Fantastic
9 juin 2025
Réponse de GED Outlet
Thanks so much for the fantastic review! Great to hear you were happy with the price, easy ordering, and speedy free delivery! 😊🛒🚚
excellant service & quick delivery
6 juin 2025
Réponse de GED Outlet
Thanks so much, Lee! Great to hear you were pleased with our service and speedy delivery. 😊🚚✨
From start to finish everything was…
From start to finish everything was easy. I was kept up to date about everything about delivery.
2 juin 2025
Réponse de GED Outlet
Thank you for the lovely feedback! We're so pleased to hear everything went smoothly and that you were kept well informed throughout. We hope you enjoy your purchase! 😊📦✨
Réponse de GED Outlet
Thanks so much for your great review! We're glad you were happy with the quick delivery and the product. 🚚👍😊
Scooter we received was clearly used…
Scooter we received was clearly used and damaged. Box was absolutely battered. No apology, just instructions for a return.
28 mai 2025
Réponse de GED Outlet
We're very sorry to hear that the condition of the scooter didn’t meet your expectations. We completely understand how disappointing this must have been.
Just to clarify, the item you purchased was sold as a B Grade refurbished product, which is reflected in the listing. These items may show signs of previous use and can arrive in damaged or plain packaging, but they are fully tested and come with a 12-month warranty. That said, we’re sorry if this wasn’t made clear to you.
We’re glad we could process your return and issue a full refund quickly, within 4 days of your request. We appreciate you taking the time to return the item.
Thanks again for your feedback, and we’ll continue working to improve both communication and customer experience.
Kind regards,
Naidine
Product was not clearly advertised as Refurbished
Product was not clearly advertised as being refurbished!
Even though the product was refurbished it was in unsatisfactory condition- dirty, scuffed & the main body was held together with 4 tape strips.
23 mai 2025
Réponse de GED Outlet
We're sorry to hear you were disappointed with your order. It appears there was some confusion regarding the product listing, which clearly stated the item was refurbished and not brand new, as you mentioned in your email. We had already been in touch prior to this review to clarify this and provided free return instructions. Once the item is received back, a full refund will be processed. We understand the timing was difficult and regret the inconvenience this caused ahead of your holiday.
Refurb product
Product was as described, used but in excellent condition. Also arrived on time
19 mai 2025
Réponse de GED Outlet
Thanks so much for the great review! We're really glad the refurbished item met your expectations and arrived on time. Enjoy your purchase!
Disappointing experience
Disappointing experience. Faulty lawnmower, no apology until prompted, and a lengthy returns process that I had to organise with the delivery company.
** In response to your reply, this is incorrect. I had to arrange the return as a date had not been organised by yourselves. Only the return had been initiated, confirmed by Fed Ex themselves.
The refund took 9 days to complete, not within a week, which for a lawnmower that bellowed smoke on start up, feels to me to be longer than it should have been.***
12 mai 2025
Réponse de GED Outlet
We're sorry to hear you were disappointed with your order. We really appreciated your friendly and understanding messages, and we responded in kind to resolve things as smoothly as possible. From the initial report to arranging collection, receiving the return, and issuing a full refund — everything was completed in less than a week. The FedEx collection was fully arranged on your behalf, with just the label to print and attach. While we're sorry the product didn’t meet expectations, we’re glad we could resolve the matter quickly and thank you again for your cooperation throughout.
Great company to deal eithGreat product,really good price and…
Great product,really good price and fast delivery. Overall a great experience!!
21 mai 2025
Réponse de GED Outlet
Thank you for the fantastic review! We're so pleased you were happy with the product, price, and speedy delivery. Great to hear it was a positive experience all around!
Easy to order and at a good price
Easy to order and at a good price, Fan was as described, delivered promptly with email and sms advisories. The Duux fan is suburb and a perfect fan for bedrooms as it oscillates both horizontally and vertically with multiple fan speeds and is near silent.
1 mai 2025
Réponse de GED Outlet
Thank you so much for your 5-star review! We're thrilled you found the process easy and the Duux fan a perfect fit. Enjoy the cool comfort! 🌬️✨
I purchased a pressure washer from this…
I purchased a pressure washer from this company for a Christmas present from my wife to myself. I checked the box on delivery and all looked great . Went to use it a few weeks ago as weather changed to find it did not even work at all .
I contacted them and they eventually sent out a replacement that looked like it was a pile of junk .
I contacted them for a replacement and they did not want to know .
They would not do nothing about it. Terrible customer service and now I am stuck with a pile of junk .
Stay away from this company
7 mai 2025
Avis spontané
Réponse de GED Outlet
We're disappointed by this review, especially given the full context. The item was purchased in November 2024 and reported as faulty in March 2025 — over three months later. Despite this, we honoured our warranty and sent a like-for-like replacement, clearly marked as B-grade, in line with the original listing.
We responded promptly at every stage and continued to offer support. When the matter was escalated through your bank, the chargeback was reviewed and resolved in our favour — confirming that we had acted fairly and within policy. The replacement item remains under warranty, and we’re still available should you wish to resolve things properly.
Réponse de GED Outlet
Thank you for the 5-star review! We're glad your order arrived on time and was left as requested. Much appreciated!
Steamer… Updated Review
I bought a steamer for my mum for mother's day. The steamer came broken, I emailed GED explaining the situation and they were fantastic in resolving the issue which resulted sending out another steamer. I have tried the steamer before gifting it back to my mother. Everything is in working order as should be.
5 mai 2025
Réponse de GED Outlet
Thank you for your feedback, and we're truly sorry for the experience your mum had with the steamer — especially on such a special occasion like Mother’s Day. We understand how disappointing it must have been to receive an incomplete product and to have the handle break upon first use.
As discussed, we’ve arranged a replacement to be sent out, and we're pleased that you’ve accepted this solution. We're confident the new unit will meet your expectations, and we appreciate your willingness to update your review once it arrives.
Please don’t hesitate to reach out if there's anything else we can do — your satisfaction is very important to us.
Warm regards,
Naidine
Poor value for money
Item delivered in a tatty brown box. No instructions included. Frayed grass box, discoloured main lead and grass still on mower.
Not what I expected for £109.00
Very disappointed.
23 avril 2025
Réponse de GED Outlet
Thank you for your feedback, and we're sorry the item didn’t meet your expectations. As this was a refurbished product, signs of use can occur—but it should have been properly cleaned and complete. We’d like to look into this for you, you are welcome to contact us directly and we’ll be happy to help.
Best regards,
Naidine
Great price and received it quickly.
23 avril 2025
Réponse de GED Outlet
Thank you for the great review! We're glad you were happy with the price and speedy delivery.
good returns service
The item was not suitable .They arranged a pick-up from my daughter's address, because it was too heavy to drop off at post office and my daughter does not have a car .
Thank you
10 février 2025
Réponse de GED Outlet
Thank you for your kind review! We're glad we could help make the return process easier for you and your daughter. If you need anything else, we're always here to help.
Product delivered but imperfect
Product delivered in timely manner.
But multiple scuff marks on surface (as it’s a table, pretty obvious!) Have contacted company but no reply.
22 avril 2025
Réponse de GED Outlet
Thank you for your review. We're glad the item arrived on time, though we're sorry to hear about the scuff marks. As the product was refurbished, some wear is expected, but it should still be in good condition. Please get in touch if you'd like us to look into this further.
Best regards,
Ged Outlet
Réponse de GED Outlet
Thank you for your review! We’re pleased to hear the delivery was fast and the product is working well 😊
Réponse de GED Outlet
Thank you for your great review! We're glad to hear the power washer arrived on time and met your expectations. Enjoy!
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