It was a gift for someone, I was impressed with the quality and packaging. Especially when your gifting someone you want them to get that first initial reaction, it did that, it was beautiful to look... Voir plus
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I ordered Large but items in the hamper were much smaller in size than advertised and pictured. So be Aware also my hamper had a white netting around it which although looked pretty, it meant the item... Voir plus
The gift was delivered as expected and the staff on the ward raved about how delicious and light they were. I will definatly buy again on a special occassion.
Beware what you think you're buying. False advertising. Using my photographs from my business with my business name and logo stickers on! The sweetcones images are mine. Tried contacting them multiple... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We hand pack hampers and gifts with free delivery across the UK.
Coordonnées de contact
28 George Street, B12 9RG, Birmingham, Royaume-Uni
- sales@giftalicious.co.uk
- www.giftalicious.co.uk
3,6
Moyen
84 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Avoid at all cost!
Do not order from here!
The items do not look like the pictures. I received box mithai all same, no variety, one cheap type and they also forgot to send the box of jalebi, so they forgot one whole entire item.
Customer service is so poor, no help. Please stay away
Re-edited following companies response: The company responded on here, stating I need to contact them to rectify the issue, have already done this, I think they just want to look good on this platform… in return looking worse! They keep saying someone looking into this, and I get no conclusion.
24 mars 2023
Avis spontané
Réponse de Giftalicious.co.uk
Dear Farhana,
Thank you for your feedback. We apologise for any inconvenience caused, and would like the opportunity to rectify this issue for you. We have since improved the Jalebi hamper considerably and would love to send you a replacement to try.
Please kindly email us using the form below, and we will be happy to assist: https://giftalicious.co.uk/contact
Kind regards
Emma
Customer Care Advisor
If there was zero stars I would give…
If there was zero stars I would give that. Terrible customer service. They do not respond. The item does not look anything like the photograph. Do not order.
27 mars 2023
Avis spontané
Réponse de Giftalicious.co.uk
Dear SOT,
Thank you for your feedback and I am sorry to hear you have been dissatisfied with your purchase. We have recently improved a number of hampers to ensure they look exactly like the pictures on our website, and we have tweaked the images and descriptions on our website to ensure the items we send, look exactly like what is pictured.
We would love the opportunity to resolve this for you, by sending a replacement. Please kindly drop us an email using the form below, and we will be happy to assist further: https://giftalicious.co.uk/contact
Kind regards
Emma
Customer Care Advisor
ordered an item 10 days ago and paid…
ordered an item 10 days ago and paid for first class delivery, nothing yet received, didn't answer emails/telephone calls and left me out of pocket. Beware this is a rogue company!
14 mars 2023
Avis spontané
Réponse de Giftalicious.co.uk
Dear Dila,
I'm extremely sorry to hear that you have not yet received your order. Ramadan is a very busy period for us and the updated delivery timescales are available on our website here: https://giftalicious.co.uk/delivery
1st class delivery will mean that once your order is dispatched, we will send it on the service you have requested. However dispatch times have unfortunately been a little longer than anticipated this Ramadan.
We look forward to your order arriving very soon, and apologise for the short delay.
Kind regards
Emma
Customer Care Advisor
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