GOTO Group Avis 

2 320
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The process was incredibly smooth and we didn’t even need to manage booking times and dates. Within a week of contacting GOTO Group, James Duffy completed our survey and we received a very useful and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan has been absolutely brilliant throughout the process of arranging our home survey. From start to finish, he was incredibly efficient, professional, and genuinely helpful. As first-time buy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked my survey with Joe and from start to finish he was a massive help and never pushed for anything other than what I needed. The company weren’t pushy with calls or emails just let me book thing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Organising the survey was really easy, Rebecca at GoTo called us and was super friendly and organised. The surveyor Patrick Tovey was also great - called just after the survey with a quick summary, se... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Enchères en ligne
  2. Géomètre-expert en bâtiment
  3. Courtier en prêts hypothécaires
  4. Salle d'enchères immobilières

Écrit par l'entreprise

GOTO Group provide an end-to-end home moving solution, consisting of nine property services. Our innovative platform, includes the following products: Mortgages, Removals, Surveys, Conveyancing, Home Insurance, EPC, Floorplan, Online Auctions and our unique Committed Buyer product. Providing choice to consumers, adding value to agents.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(2 320)

642 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Smooth & reliable experience

Our Mortgage Broker put us in contact with GOTO Group and we're really happy with the service received. Ryan was friendly, professional, and incredibly helpful throughout the booking process. Communication was clear and prompt, and they made everything straightforward. They answered all questions and ensured the survey was booked efficiently. I would happily recommend them to anyone looking for a smooth and reliable experience.

26 juin 2026
Avis spontané
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Réponse de GOTO Group

What a lovely review, great to hear that Ryan took good care of you, and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Helpful & Thorough

Joe Sweetman was very helpful and thorough in explaining and organising the survey for our new property and answering any queries we had. Our survey was arranged quickly and easily. Highly recommend.

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

We are so pleased to hear how Joe could help organise things for you, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Great service from GOTO Group

Great service from GOTO Group. I spoke with a helpful and polite member of the team who made everything easy to understand. A very positive experience.

9 juillet 2026
Avis spontané
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Réponse de GOTO Group

How lovely to hear, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Lewis was very helpful in arranging and…

Lewis was very helpful in arranging and explaining the Level 3 Survey I’m having conducted on a flat, GOTO were recommended by Charles Cameron who I trust, and the experience has been positive so far, thank you!

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thank you so much for letting us know how helpful Lewis was, it means a lot and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Perfect service and price

Nicole Roach was very professional and helpful and made the whole process smooth highly recommended this company to anyone great value for a great service thank you Jamie

10 juillet 2026
Avis spontané
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Réponse de GOTO Group

We do love a recommendation, it means a lot to us, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Very simple and easy process, Joe was very helpful.

Very simple and easy process, Joe made the process very seamless and was extremely helpful for booking the survey. Joe answered any questions I had very quickly and offered support throughout the whole process.

9 juillet 2026
Avis spontané
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Réponse de GOTO Group

It sounds like Joe did a great job, we are very pleased to hear that and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Andy Munro has been brilliant…

Andy Munro has been brilliant throughout my home-buying journey. He's kind, patient, responsive and always happy to answer my many questions without ever making me feel like a nuisance.

From the moment Colin introduced us by email, Andy has been a huge help, talking me through my options and helping me make informed decisions along the way. Everything has been handled efficiently, which has made what could have been a stressful process feel much more manageable.

With my solicitors chosen and my survey booked, I can honestly say the service to date has been great. It's been reassuring to have someone who's approachable, knowledgeable and genuinely invested in helping things move forward. I'd happily recommend Andy.

8 juillet 2026
Avis spontané
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Réponse de GOTO Group

Ah what a lovely review for Andy, its very kind of you to tell us what a great job he has done for you, and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

I’m a first time buyer and used GOTO…

I’m a first time buyer and used GOTO Group for my Level 3 Survey. Chris Regan was very helpful and understanding of my situation. His report was sent over quickly despite being very thorough and picked up on many things I hadn’t considered when viewing the property. He even took the time to talk me through some parts which I had struggled comprehending. Couldn’t recommend him enough and will definitely use him and GOTO in the future.

6 juillet 2026
Avis spontané
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Réponse de GOTO Group

It really is great to hear that talking to our surveyors makes all the difference to our customers, particularly first time buyers when it can all feel a bit daunting, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Outstanding service Chris Regan!

We recently used Chris Regan from GOTO, for a level 2 survey on a property. I honestly couldn’t recommend him highly enough.

From the very beginning, everything was handled professionally and efficiently. Chris kept us informed throughout the process, completed the survey promptly, and provided a thorough, easy to understand report. It really gave us confidence in our purchase

Outstanding service, his professionalism, attention to detail and friendly approach made the experience stress free. Everything was spot on and had no issues at all.

If you’re looking for a top quality surveyor, who’s knowledgeable, professional and genuinely cares about providing a great service, then look no further thanks for your service !

29 juin 2026
Avis spontané
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Réponse de GOTO Group

This is so great to hear, thanks for letting us know how helpful Chris was and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Ryan was amazing

Ryan was amazing, matched my quote, quite responses. Highly recommend

7 juillet 2026
Avis spontané
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Réponse de GOTO Group

So pleased Ryan could help you. Thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Quick and easy booking process

Quick and easy booking process. Cameron was very helpful, responsive and professional. Would definitely recommend based on my experience so far.

6 juillet 2026
Avis spontané
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Réponse de GOTO Group

Its great to hear that Cameron was so helpful, thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Harry was very helpful

Harry was very helpful, answered all questions and sent information over straight away!

7 juillet 2026
Avis spontané
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Réponse de GOTO Group

Well done to Harry for such a great review, thanks for letting us know and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Great experience

Great experience. 5 star service

7 juillet 2026
Avis spontané
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Réponse de GOTO Group

We do love 5 stars! Thanks for your review and thank you for choosing the GOTO Group.

Noté 5 sur 5 étoiles

Harry Catlin was super helpful in…

Harry Catlin was super helpful in booking my survey in asap! Really quick and easy. I thought it would take ages and would be complicated but very easy and all done over the phone. Email confirmation received straight away. No hassle! Thank you!

7 juillet 2026
Avis spontané
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Réponse de GOTO Group

Thanks for your kind review, great to hear Harry did a good job for you! and thank you for choosing the GOTO Group.

Noté 2 sur 5 étoiles

Very pushy…

Very pushy on a level 3 survey despite only wanting to order a level 2. When the surveyor came to the property they couldn't understand why we had a level 3 and said the level 2 would have been absolutely fine. The survey itself was thorough and easy to read, however not happy that I felt pressured into something I didnt want and the property didn't require.

10 juin 2026
Avis spontané
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Réponse de GOTO Group

Thank you for your review, we are sorry that you felt that you had been advised inappropriately. We have reviewed the instructions and it remains our professional opinion that the Level 3 survey was the most suitable due to the nature of the property being inspected. We are pleased to hear that the survey provided was thorough and thank you for choosing the GOTO group.

Noté 5 sur 5 étoiles

Excellent service from Libby De Gelas – knowledgeable, professional and reassuring

I spoke with Libby De Gelas today regarding a Level 3 Building Survey (Structural Survey) that I have booked through GoTo, and I just wanted to say how impressed I was with the service she provided.

From the outset, Libby took the time to explain exactly what the survey would cover, why a Level 3 survey was the right choice for a property of this age and type, and what we could realistically expect from the report. As first-time buyers of an older farmhouse requiring refurbishment, it was extremely reassuring to have somebody explain the process so clearly and patiently.

She also took detailed notes about the particular areas of the property that I wanted the surveyor to pay close attention to, ensuring these were passed on as part of the survey brief. Nothing felt rushed, and every question I asked was answered thoroughly and professionally.

Another pleasant surprise was the price. Based on the research I'd carried out beforehand, I had been expecting a Level 3 survey on a property of this size to cost somewhere between £1,200 and £1,600. GoTo's quotation came in at £1,160, which I thought represented excellent value for money.

Overall, the service has been first class from start to finish. The survey has now been booked, and GoTo are handling all the arrangements directly with the estate agent, making the process very straightforward.

A huge thank you to Libby for her professionalism, knowledge and friendly manner. She is a real credit to GoTo, and based on my experience so far, I wouldn't hesitate to recommend both her and the company to anyone looking for a comprehensive building survey.

3 juillet 2026
Avis spontané
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Réponse de GOTO Group

What a fantastic review, thank you so much, we do know how stressful it can all feel, especially as a first time buyer. The farmhouse sounds great and we hope you are very happy with it. Thanks for choosing the GOTO Group.

Noté 5 sur 5 étoiles

GOTO Surveys

I had GOTO Surveys recommended by Purplebricks and I found their service to be quick and efficient. George Brown, their representative, was very helpful and quick to respond to my enquiries and questions. A good service to use.

3 juillet 2026
Avis spontané
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Réponse de GOTO Group

We are delighted to hear that George did a great job. Thanks for choosing the GOTO group.

Noté 5 sur 5 étoiles

Very helpful and professional staff

Cameron has been very helpful in keeping us well informed throughout the whole process and promptly answered any questions that we might have. he is a credit to this organisation! Thanks Cameron

3 juillet 2026
Avis spontané
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Réponse de GOTO Group

How lovely to hear, thanks for letting us know how great Cameron was. Thanks for choosing the GOTO Group.

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