⭐⭐⭐⭐⭐ **Excellent service from Aston at GotYouCovered\!** Aston was brilliant from start to finish\. He was so easy to talk to, really helpful, and quick to get my car insurance sorted at a ver... Voir plus

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Such great customer service, they actually found my insurance cheaper than advertised. Really really helpful! Nick the guy on the phone was friendly, helpful and clear. Usually hate these type of call... Voir plus
I had a great experience thanks to Wassim Mouichi. He took time to understand what I needed, shopped around to find me the best price, and explained everything clearly. He was friendly, professional a... Voir plus
L'entreprise a répondu
I spoke to Finn Hamsher today to get a new insurance quote. Finn was very resourceful and patient with all my questions about my insurance process. He was very knowledgeable and helpful with all my qu... Voir plus
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À propos de l'entreprise
- Courtier d'assurances
- aussi dans
- Agence d'assurance
Écrit par l'entreprise
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Coordonnées de contact
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Royaume-Uni
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
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A répondu à 100 % de ses avis négatifs
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AVOID THIS COMPANY AT ALL COSTS.
AVOID THIS COMPANY AT ALL COSTS.
I’ve never experienced service like this in 6 years of having car insurance.
They answered quickly when I was purchasing the policy and taking payment, but once I raised issues and asked to make a complaint, everything changed.
You can be on hold for HOURS and nobody answers, promised callbacks don’t happen, and emails go completely unanswered.
It has now been 5 days of trying to get through with no resolution.
I also questioned charges that were not clearly explained to me, including fees I initially understood to be part of the insurance premium.
You’re given a 14-day cooling-off period, but how are you supposed to cancel or make changes within that period when you cannot get through to anyone?
It’s extremely concerning how quickly they respond when taking your money compared with when you actually need help.
Absolutely shocking customer service. Avoid at all costs. I will be taking this further.

Réponse de Got You Covered
I am really glad I chose this company…
I am really glad I chose this company and I would like to thanks a very polite and helpful lasy named Aina that very kindly advised me through my car insurence proccess and done her best for the best insurence package for my car.
I would like to recommned this compnay and once again thanks to Aina and hwr managers for great help and support.
Please every one just one website :Got You Covered ;)

Réponse de Got You Covered
My experience was very positive
My experience was very positive. Alice who handled my renewal was extremely patient and clear at all time.
I felt listened too and treated with respect in a professional way that allowed me to make the right choices for myself.

Réponse de Got You Covered
Easy process brilliant customer service
Easy process brilliant customer service

Réponse de Got You Covered
I’ve had a very good experience
I’ve had a very good experience. The process was straightforward, the staff were helpful and professional, and communication was clear throughout. I would definitely consider using them again and would recommend them to others looking for car insurance.

Réponse de Got You Covered
Great service from start to finish…
Great service from start to finish Sammy was brilliant advised me and got everything sorted

Réponse de Got You Covered
The person who attended to me was so…
The person who attended to me was so friendly. The company looks well organised and managed. The company should continue be friendly to customers.

Réponse de Got You Covered
Great Customer Service from Aston Dias
Thank you Aston for helping me get insured quickly and efficiently. Very polite and got the job done! He took the time and effort to ensure I got the best deal on my car insurances and made the process stress free☺️

Réponse de Got You Covered
Excellent service from Adil at Got You…
Excellent service from Adil at Got You Covered. He was friendly, professional and went out of his way to help me with my car insurance. He made the whole process simple, stress free, kept me informed throughout and was always happy to answer any questions. Great customer service and a real credit to the company. Highly recommended!

Réponse de Got You Covered
Spoke to a very helpful adviser at Got…
Spoke to a very helpful adviser at Got You Covered this afternoon.Was offered a very favourable deal,which I was happy to accept.Will definitely be calling again in 12 months time.

Réponse de Got You Covered
A Smooth and Easy Experience
Struggling with quotations and confused as finding any insurances can be !
#I’ve had a really positive experience with "Got You Covered" insurance company. The whole process was straightforward and hassle-free, from getting the policy set up to dealing with customer service. Yasaiya was friendly, professional, and helpful whenever I had a question.
I also found the pricing to be competitive compared with other options I looked at. Overall, I’m very happy with the service and would definitely recommend them to anyone looking for reliable car insurance.

Réponse de Got You Covered
Had such a lovely experience dealing…
Had such a lovely experience dealing with Sahib Palaha, answered all my questions and was a pleasure throughout the whole call and setting everything up. He’s an asset to your team!!!

Réponse de Got You Covered
Excellent service
Excellent service. Spoke to a lovely young chap Wasim who went out of his way to help sort my cover. Definitely recommend great service from start to finish.

Réponse de Got You Covered
Great price and prompt checking of…
Great price and prompt checking of details.

Réponse de Got You Covered
I’m really love this company
I’m really love this company. They’re amazing. Believe me. I recommend anyone’s go there there never disappointed they’re doing great job the great service all of them very good Gaiys to hold my insurance properly. Even my insurance insurance are expensive than the insurance but I am happy with that because they have great customer service. I give 10 🥰

Réponse de Got You Covered
Excellent customer service
Really helpful l staff that helped us source insurance for a not straightforward situation. Yes not cheap but didn't expect it to be. Really good customer service and not a huge wait on the phone before it was answered.

Réponse de Got You Covered
Calum was very professional when…
Calum was very professional when providing the information and price and I also felt confidence in him to get me the best price for my insurance.
I did not feel I was being ripped off by him and when I came off the phone I felt it was done and dusted and confidence he was also very patient and polite while on the phone with me

Réponse de Got You Covered
Great work by Aston
Great work by Aston, professional, pleasant to talk to, punctual with his work.

Réponse de Got You Covered
I had the pleasure of speaking to Sol
I had the pleasure of speaking to Sol, who made the whole process seamless and effortless. He was great at explaining things to me, and took the time to make sure I got everything I was asking for. Overall, I’m extremely satisfied with the service and would definitely recommend!

Réponse de Got You Covered
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